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Chimney & Fireplace reviews in Hampton

  • A
    FIREPLACE & HOT TUB SHOP
    Excellent Very helpful in helping us select gas freplace. Shoed up pn time on day of install. Install went very quickly and professionally. Would definitely recommend to anyone needing a gas fireplace
    - Robert I.
  • A
    TIDEWATER LOG DOC
    Outstanding. Repair person showed up on time and did a comprehensive repair. Cleaned the insert extensively, added embers, and adjusted flame settings. Works perfectly now and looks beautiful! Also, installed a remote control element after my wife mentioned I had always wanted one!
    - James P.
  • A
    Black Goose Chimney
    They arrived on time and conducted a thorough inspection of the chimney inside the house and on top of the second story roof. The guys were friendly, knowledgeable and didn't recommend any unnecessary work. They provided me with pictures of all of the areas they inspected.
    - Jennifer H.
  • F
    Ace Chimney Sweep
    Awful. To this day still have not received report of work needed. I have paid for inspection services and received NO report at all - let alone reports prior to tenant moving in. Was also told that cost of inspection could be applied to the repairs. Have called back multiple times. One time (two days after the inspection) I was able to speak to someone who said they were out and would call back shortly and give me a report - NOTHING. I have left multiple phone calls asking for a refund - not so much as a call back - NOTHING. I have paid for services and received NOTHING. Now I am going to file a report with the Better Business Bureau and write as many negative reviews wherever I can. STAY AWAY from this company!!!
    - WT G.
  • A
    Black Goose Chimney
    Sergey and Ian Gardner were great!  very professional and friendly.  They went above and beyond.  they inspected the old refractory panels, took measurements and then cut new ones right at our house.  They worked quickly and got the job done right.  thank you!
    - Jody S.
  • A
    Black Goose Chimney

    Out standing

    Showed up on time, every time. Installers were very professional, knowledgeable, and experienced. Installers went above and beyond the install of the insert and repaired a leaky flash that had separated from chimney bricks. The woodstove showed up with a couple defective/damaged parts from the manufacture, Black Goose called while on-site, parts were shipped from the manufacture in a timely manner and installed. Scheduling an appointment and showing up or arriving on time is a rare commodity in our area, I have nothing but high praise for their commitment in meeting these obligations.

    I would recommend Black Goose Chimney Sweep to anyone needing Chimney Work. 

    - Skip C.
  • A
    Around the Clock Chimney and Roofing
    Very nice gentlemen,Patient even when I was missing 2 peices of trim siding,he was out helping me try to find it,I eventually found them in my garage.I thank him for being so patient. Patient and helpful are the 2 words to describe this young man.
    - Sherry M.
  • D
    Around the Clock Chimney and Roofing
    It turned out very well. They didn't charge more than the deal. They kept pushing it off because of the rain. They said they did a lot of the work outside but they didn't do anything at all on the outside. The service was a lot less than what we expected for what it was advertised. We rescheduled twice because of the rain. They didn't clean the outside. I just didn't think they did a very thorough cleaning. I don't feel that they cleaned at all.
    - Sandra R.
  • F
    Around the Clock Chimney and Roofing
    Communications were terrible. I was called twice and once it was claimed that a message was left (not so). I sent a few emails none were returned. The inspection was scheduled twice. Once it was raining but I was never contacted. The second was scheduled and wasn't performed. 
    I indicated that some roof work was needed but there was no urgency to see it done.
    DO NOT USE THIS SERVICE.
    - Robert W.
  • A
    Around the Clock Chimney and Roofing
    It went very well!  Issues were identified and addressed.  Recommendations for future care were provided with estimates.  Very professional and courteous.  They are busy, so appointments were about a month away from initial contact, but a roof tune-up wasn't a 'gotta do it now' item.
    - David C.
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Chimney And Fireplace Contractors in Hampton

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