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Trash Removal reviews in Great Falls

  • F
    American Disposal Services
    Lousy customer service, they just don't care, many missed pickups for no reason, called them several times and speaking with several representatives, customer service simply don't care... you will regret signing up with them.......
    - Joe A.
  • B
    AAA Recycling & Trash Removal
    AAA used to be the only service in the neighborhood until last fall when American started servicing houses on the street.  AAA immediately started trying to renegotiate contracts.  A salesman contacted me with a contract at $96/quarter to match American versus approximately $179 per quarter that AAA charged previously. Additionally, he offered a new recycling bin on wheels to replace the small, broken ones I had which apparently should have been offered to me long before.  It was delivered promptly.  They also indicated that if I chose to terminate my contract there would be a $45 clean out fee for my 15-year old garbage bin that had never been upgraded!
    I returned the contract to AAA.  They had no record of it and billed me in December 2012 for the higher price.  When I sent them a PDF they indicated that it was too late to adjust the bill and that if I did not pay I would be turned over to a collection agency.  I paid the bill and immediately confirmed that I was due a credit on the bill and confirmed by $96 per quarter rate with no add-ons for other charges.  I received my March bill to find an approximately $30 additional charge for "environmental" or some such charge.  Once again, I called them and spoke to two different people in the accounting office, pointed them to the contract.  This time they were able to adjust the bill and I paid only the amount that should have been due, including the credit from the prior bill.  Only the second person was pleasant and took care of the problem.
    My issue is not with the line workers who pick up the trash and recycling.  I have never had an issue with them.  It is the management and billing that created my annoyance with the company.  That is why I have not cancelled the contract.
    - Susanne H.
  • F
    American Disposal Services
    They intentionally lie and cheat - the price quoted on the phone is not the same on the contract - read a very obscure fine print that says, "variable fuel surcharge...." This will charge your credit card AFTER you have had them take away the container.
    - Ashi C.
  • A
    American Disposal Services
    We have had an excellent experience with American Disposal Services for both trash collection and recycling and have been using them for about five years.  They provide consisently good service, always make their scheduled pick-up dates, and have a fair price.
    - Tom B.
  • F
    AAA Recycling & Trash Removal
    The performance of this company, now Republic services has steadily deteriorated. They sloppy, they fail to address problems when told about them, and promised services may or may not be performed.
    - Brian G.
  • F
    American Disposal Services
    Many times skipped, Rips don't care, had to cancel
    - Joe A.
  • A
    Innovative Inc
    They arrived on time, were very courteous, did the job and as asked.
    - Richard F.
  • A
    Innovative Inc Hauling Svcs
    They were very friendly & did an excellent job.
    - shailendra s.
  • A
    Innovative Inc
    Great. Employees were professional and courteous. Had a little problem with communication in regards to scheduling but it was resolved quickly.
    - John F.
  • A
    Innovative Inc Hauling Svcs
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    - Sheila G.
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Garbage Services in Great Falls

Companies below are listed in alphabetical order.

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