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Auto Service reviews in Grafton

  • A
    They clean my car, they do everything, I love them.  Yeah vacuum it.  These guys are great, they vacuum it, they are a little hole in the wall place but they are uber nice.  They totally don't try to rip you off or say oh you you need your filter changed when it doesn't, they're like oh you can wait a while to do that.  Yeah they have coffee and television, and bathrooms. Like I said the vacuuming my car is worth it.  I take both of my cars, I take my step daughters car and mine there.
    - melanie h.
  • A
    Bowditch Quick-Lane

    They were great. I had a $1,000 deductible so the total would have been about $2,500. They are one of the premier dealers for State Farm, which is our insurance company so I would rate them pretty high. The only problem I had was that they did not really clean the back seat like they should have, but that was really minor in the whole scheme of things. When I called and reported that she said bring it in any time and they would do a wash and vacuum job on it. They had it done ahead of time than what they had quoted me. I did not have any problems with them.    

    - Kathryn N. A.
  • A
    They did the car work and they are good. I found them through word of mouth from local people. The experience was great. They did what I asked them to do, and the price was half the price at the dealership. They fixed everything that I needed fixed.
    - Joseph W.
  • A
    Mac's Service Center

    Dropped the car off on a Saturday morning, and even though I had my doubts it would be finished within the timeframe promised because of the number of cars in the parking lot waiting for service, it was ready within 3 hours -- an hour earlier than scheduled! We were told that the car's acceleration would be improved because the replacement battery was better than the original one, and they were spot on. Highly recommend them if you have a hybrid with an aging battery that is giving you problems. In our case, the battery light, as well as the check engine light, were lit continuously due to the battery's condition. Replacing the battery fixed all the "engine code" issues, and we fully expect the car to last at least another 130K miles. Thanks to Mac's, we had an almost-new car at a fraction of what buying another one would have cost. A year after battery replacement, it still drives better than it did when it was new, and the "engine stop" function at red lights has been restored. The tires were cupped, but too new to replace, and the Go Green nitrogen fill extended their life by at least a year. They threw in the headlight lens polishing for free, and they cleaned the vehicle after it was serviced. Appointment was made on-line, but they followed-up with a phone call to explain the technical details, and to make sure we understood everything that would be done. Last year, they were running a holiday food drive, and you could get 10% off your bill, if you brought in a bagful of groceries. We didn't know that until we came back to pay, so check before you go and they may be offering a similar discount. Everyone on-site is extremely courteous and professional, and they are living out their faith in their business culture. Amazing customer service. If we lived closer, Mac's Service Center would be our choice for all our automotive needs.

    - Gregg F.
  • A
    Excellent service. I called in that my brake light and ABS light were on. They said to bring it right in. They diagnosed the problem and also looked for other issues (needed a value seal).
    They called me to let me know the issue.
    Since the car (Sienna van) had 214K miles, we had a discussion on whether it gets fixed or not. There was no
    pressure but they suggested that we had more miles left on the car. They were able to get the car fixed the same
    day ��� the bill came in $70 less than the estimate.
    - Donald H.
  • A
    Guaranteed Auto Service
    That's where i always go to. There is no difference in experience, these people are always top notch, very professional, they will tell you what you need to hear but don't force you or give things that don't need to get done. They will let you walk out the door with things on your list but as long as its not that detrimental to your car and your life, they are okay.
    - Caritia K.
  • A
    Williamsburg Honda
    I took my car there yesterday. I've got to go pick it up today. We have two other Honda dealerships closer by but I don't like them at all. The people at Williamsburg Honda are very nice and very congenial. They help you and don't overdo. They're just good people. They're some thirty miles away from us and I wouldn't take my car anywhere else.
    - Walter G.
  • A
    Thompson & Son Mobile Detailing
    Mr Thompson and his son worked from 10:30 am to 1:30 pm and did a beautiful job on my 2009 Ford SUV. I'd requested a paste wax as opposed to their standard spray wax, which increased the cost; however, I wanted the vehicle protected from the elements until spring. I was extremely pleased with the job they did and shall use their services again.
    - COLLEEN B.
  • A
    Charlie's Auto Repair
    He keeps our 89 Toyota running. Practically nobody wants to work on it because it's got almost 300,000 miles on it and it's getting very hard to get parts for it so people don't like to have to work on it but he's very good. He's very honest and very, very nice. The vehicles that being maintained for me are very old, hard to get parts. I drop the car off on the street in front then I call him the next day and say that I left the car and told him the problem. In about day or a two later they'll call me and say they fix it and the price has always been reasonable. They're honest, hardworking, prompt and kind.
    - PHYLLIS W.
  • A
    American Pride Automotive
    The crew at American Pride Automotive did a great job servicing my car.  They performed a basic oil change, air filter change, balance and rotation of tires, and their multipoint inspection.  The staff is very knowledgeable, courteous, and professional.  This is the second vehicle I have taken to American Pride and I have been satisfied with their crew each time.
    - Roy Z.
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Auto Services in Grafton

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