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House Cleaning reviews in Gordonsville

  • B
    During the time Debra worked with us, she was polite, responsive and almost always did a fantastic job cleaning the home - it was very nice to come home to a well cleaned home.  We did have a couple instances where something had gone wrong (things not done to her usual standards). For instance, our vacuum cleaner was used to vacuum the house (not a problem, we bought it based on her recommendation), but the hose had become clogged and instead of cleaning up, it was belching out everything in the almost full bag. If it had stopped at that point, I would have understood - but the other employee just kept vacuuming, leaving a trail of dust bag remnants everywhere it went!  To be fair, Debra was trying to find a reliable assistant during that time and it didn't appear she was having much luck finding people that could match her standards, which are consistent and high.
    She makes tasks that we both despise and are not any good at (bathrooms and floors) and make them look fantastic. We had hard water drips from our shower that would leave blue stains that I couldn't get out and they were gone like magic. She pays close attention to detail and definitely knows how to get things clean.
    We ended up moving, so we longer work with her, but as long as her assistant situation is resolved, I would hire her again.  Very trustworthy, responsive and flexible to meet homeowners needs.
    - Tyler P.
  • A
    Specialty Housekeeping, LLC
    I have nothing but good things to say about Specialty Housekeeping.    My house has never been cleaner, and that is saying a lot considering the amount of orange dust you find in this area!    We moved here from Maryland where we also had a housecleaning service and Nancy and her crew are "head over heels" better than our prior housekeepers!    They work around our dogs and cat.  They ask what you want done and then price it accordingly.   Either two or three people (the same crew members) come each time so you are not dealing with a group of unknowns.  They work hard and efficiently and strive to stay "green" with their cleaning.  I would certainly recommend them to my friends and neighbors.
    - Laurie D.
  • A
    Specialty Housekeeping, LLC
    It’s been good. One person considers it clean but another may not but we've been pleased with them. She did have some turnover with her business but things have kind of settled down. She’s got a stable staff. They are very punctual. They try to market themselves more upscale. The owner used to come out in the field but she’s got large enough now that she just manages the operation. She has reliable people.
    - Donald L.
  • C
    Merry Maids of Charlottesville
    This was my first time using a cleaning crew at my house. Ms. Patsy came to the house two weeks before the day I wanted to have the house clean to give me an estimation. She was very professional, not too friendly but not mean either. She gave me an estimation and offered few suggestion without being pushy. I had a very tight schedule the day of cleaning and I specifically asked to have the crew come in in the morning hours. She assured me an approximate time of 10am but would call me in a day or two to give me the exact time since she is not the one to make the schedule. I received no calls from Merry Maids to confirm my time so I called them up myself on July 2 to get the timing. I was told the crew would come in between 11-12pm. I again reminded the person that I have to go to work at 5pm that evening and hopefully the crew finishes up on time. I was assured they will be done long before that.
    The day of the cleaning, when no one had showed up by 12:30, I called the office and was told that the crew was held up at the house before mine and would be there by 1:30. I had to call them back again when it was 2pm and still no one showed up. I was told that they had some car problem and would be there in 10 mins. Finally, the crew came in around 2:30 and were not done until 5:30. Needless to say, I was very late for work.
    Now for the quality of their work~ When the crew of two girls were towards the end of their job, another girl (I believe Melissa) came in the house to check after them. This person suggested going back to re clean couple of spots, which I believe the girls did. When they were ready to leave, I noticed some water spots on my floor but was told that once dried, they will go away. Well, they didn't go away and I discovered more on the bedroom and the eat in area. I did a quick walk through before I left for work and noticed that 2 window sills were missed, water stains on the shower heads and the faucets were missed, cooking range was probably not even touched. One plus point I have to give them is that the toilet bowls were cleaned spotless. They had terrible hard water stains from the well water but even now after nearly 10 days they are shining.
    I am aware that I could have called them back but I was already very late for work and I had overnight guests for the weekend (the whole reason I wanted the house cleaned early on Friday since I knew I would be pressed for time).
    With the amount of money spent and a dissatisfactory job and the time I had to wait for the crew to get to my house, (plus I had to call three times to know time and their whereabouts), I would not be using their service.

    - Shradha K.
  • B
    Clean Sweep
    - William T.
  • A
    Specialty Housekeeping, LLC
    - Wanda B.
  • A
    Specialty Housekeeping, LLC
    They were able to come within 2 days of contact and did a great job. They are bonded and insured and very professional.
    - Gail F.
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Home Cleaning Services in Gordonsville

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