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Auto Service reviews in Goode

  • D
    I bought a new Subaru several years ago from Terry and was satistified up to the time of the sale.  I never received a call of thanks or any correspondence inquiring as to my satisfaction.  I sent them an email to that effect and still have not received a "thank you for doing business with us".  In my opinion once they got my money they really didn't care about anything else.
     I took it in today because of a sudden drop in gas mileage of about 2 miles per gallon since I had it in there in September for a minor problem.. It is still under warranty.  They said there was nothing they could check to see why and gave me excuses that it might be ethanol or it could be because it was winter or they change the way gasoline is processed in the winter. Several times I told him, but to no avail that my gas mileage had been fine for about a year and a half which included last winter.  Being in the automotive service business all my life I disputed some of his claims.  In the end he said there was nothing he could do.  In my humble opinion, there is a lot to be desired with their overall professionalism.
    - Tom F.
  • A
    We started using them because we heard about them from others. They are an excellent company to work with. They wonderful to work with. They also respond well when we need things done quickly. They are really good at finding the exact problem with your car.
    - Sheelin P.
  • B
    Goodyear Auto Service Center
    Had my vehicle state inspected there and it was pointed out that my tires were "feather edging" which is a sign of mis-alignment.   Made an appointment to get it done at a later date.   Arrived on time.  The car was on the alignment machine within 15 minutes after arriving.  Less waiting time than when I go to the doctor.  They were careful not to get any dirt or grease on my floor mat, seat or steering wheel.  I asked for a copy of the alignment report and was given one.  My experience with them was pleasant with no unexpected expenses. 
    I woud advise anyone needing additional work done on their vehicle to be shown  the problem and how fixing will solve it.  Always ask for a warranty.   If there is any doubt then seek a second opinion.  I have used them in the past and will use them again.
    - Tom F.
  • A
    AID Tire & Auto Repair Inc
    I called Aid to check on pricing for a set of tires I was looking for. I was quoted a price that was less than other local shops I had called, so I set an appointment for the next day. I let him know that they were lower than what I had gotten from their competition. He called back a little while later to let me know that the price he quoted to me originally was wrong. It was actually lower. He already had the business and could have kept that information to himself, but he did right by his customer and looked out for me. That kind of service and integrity is hard to find in "big box" service places. Thanks, guys!
    - Chuck S.
  • B
    Pinkerton Chevrolet Buick GMC Cadillac
    - Les P.
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Auto Services in Goode

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