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Decks reviews in Glen Allen

  • A
    Whisler Contracting Services
    My project was adding additional deck area. Brian Whisler offered a fair price for my custom job. As an engineer and homeowner, my expectations are pretty high from the get-go...Brian got there just fine. Here is where the bar was raised: In all my experience with contractors, never has anyone cleaned up the work site daily, or cared enough to remove lumber from my lawn daily to prevent grass damage. I could go on, but I think my message is clear that I am thrilled with my new deck. I will most certainly call Brian first when my next project comes along.
    - Art A.
  • A
    Add A Deck Inc.
    Working with Add a Deck was one of the better contractor experiences we've ever had. From initial estimation through completion of the project, everyone was prompt and polite, and they did great work. The guys showed up on time every day and the company owners were always quick to answer any questions we had during the process. They did an amazing job of transforming a mess of a deck that another company had built a few years prior. We would happily use them again!
    - Aaron K.
  • A
    Jim Davidson of Sundecks of Richmond and his crew did a fantastic job. From our initial consultation throughout the whole process my wife and I were very pleased. Sundecks of Richmond did a fantastic job on our screened in porch. It was clear that pride in craftsmanship, fit and finish was as important to them as it was to me. Thanks Jim and your crew for a job well done!
    - Jerry C.
  • C
    Simpson'S Home Improvements
    Overall the job seemed like it went well. One issue that arose is that the people building the deck left a lot of shavings and scrap wood under the new deck. I was concerned that it would attract termites so i had to get under the deck one late night and clean it out before the put on the siding the next day. I was new to using contractors so did not know i could have asked the workers to clean under the deck. They did do a good job of cleaning up afterwards nicely. While the deck looked nice, I found out from a deck construction company that the deck was not built to code so i will need to have several parts redone when i sell the house. If it was not for this last point, i would have given a better rating. The contractor chose not to cover the fixes under warranty.
    - Ashish J.
  • F
    Classic Construction Exteriors
    We used Classic Construction twice - the first and last time! We had Classic Construction build a deck for us after completing some storm damage repairs. Classic had four different crews work on the deck. The framing of the deck fell nine feet, from the ground, onto one of the workers of the first crew, fracturing his ankle and bruising ribs. A second crew came out to assess the damages, detach the deck from the house and to break down the framing of the deck. A third crew came out and built deck. Extremely disappointed with appearance of deck once completed. Following are a lot of the issues, but not all of them. Two top rails were scratched, base of some rail posts hang over the edge of deck boards (making rails crooked), many deck boards were laid uneven, rails move too much, the ends of 19 composite deck boards have the top finish chipped off and several deck boards are scratched. Some camo screws were missing from deck boards that should be screwed into each joist, some camo screws were installed on top edge of deck board instead of on the side and the camo screw holes are uneven and inconsistent. Some deck boards were reused so they had two camo screw holes, instead of one, down both sides of the boards. Plugs were used on parts of the deck where screws were used on top of the boards. The grain on the plugs match the grain on deck boards, but when the plugs were installed they were not installed going with the grain on the deck boards. The kick board on the steps stick out on the side under some of the step boards because they were not laid evenly. Called Scott Jordan, the owner of Classic Construction, to discuss the issues with the deck. I asked him to come out and look at this deck and he refused, stating ���I don���t do that!���. He was incredibly rude and disrespectful to me. The crew leader and project manager came out to meet with us to discuss the issues. They said there was nothing wrong with the deck; said we were just nitpicking and looking for something to be wrong with the deck. The crew leader raised his voice at me and was unbelievably rude and insulting. We requested Brent and Brian to build the deck on three separate occasions because they built a neighbors screened porch and deck and did a great job, unlike the crew who built our deck. A fourth crew came out to fix some of the problems but not all. Not at all happy with the end product or with the treatment we received from Classic Construction. We will never recommend Classic Construction to anyone!
    - Nancy W.
  • A
    Built To Last LLC
    Nick is always honest and easy to work with, frequently going out of his way to recommend alternative approaches that might help save money or provide a better outcome. Communication is good and he has never left me hanging, unlike several other contractors I've used. I would not hesitate to use him again and recommend him to my friends and family when in need of a good general contractor.
    - John W.
  • B
    The Deck Tech
    Quality was great, deck builder was a great carpenter. Time to complete was not good at all...takes way too long. Builder was a carpenter by trade and a sub contractor. Very skilled, but no sense of urgency from DeckTech to complete the job. If you want quality and custom work, they will do it and you will pay for it, but it takes way too long.
    - Brad M.
  • F
    Glen Allen Builders Inc
    I hope this helps someone. I want to convey our cautionary tale with Jamie, while not coming across as someone who is just angry and wants to rant, and call people nasty names. Let me just start by saying I have since spoken to other people whose experience mirrors ours, (delayed, sloppy, unresponsive), but have chosen to let the matter rest. I looked at Jamie's rating on here before we hired him, and would have appreciated their experiences. Jamie may be a fine handyman for small, quick jobs, although I think there are better alternatives. However, he is clearly a poor choice for an addition, remodel, deck, etc. He is unorganized with his time, finances, sloppy in his finish work, and becomes dishonest and vague in his communication and commitments. I am unsure of what details I can share, should we need to take legal action, but will do my best. Jamie has abandoned our project. We have failed the final electrical inspection and the final building inspection. We have requested multiple times for him to work with us to resolve the issue, and have been met with threats of legal action, but no detailed resolution. We will spend more than the contract to finish. In summary Jamie: -dishonestly asked for and took payment when work was not completed (insulation, sheetrock, etc. totaling thousands of dollars) -delayed what he said would be a "six week" project into 6 months, with no explanation or presentation of a plan despite repeated requests. We started work January 20th, contract completion date March 15th ( As of March 11th we had no tile floor, wood floor, carpeting, paint, and a portion of the addition had not even begun.) We are still not finished. -Did sloppy work (Installed chipped tiles in kitchen backsplash, Spray painted clear glass for kitchen cabinets to look like they were "frosted" but now the "frost" is peeling off, installed bathroom transition strip OUTSIDE of bathroom door, Installed broken deck boards leaving holes in deck, Failed to line up the new siding with the existing siding, installed different colored wood in the middle of our existing wood floor, etc.) -Major components are left unfinished: doors, debris removal (there are nails littering our backyard, our 5 year old stepped on one barefooted), landscaping, non-functioning outlets, etc. -In addition, he has not paid some of his suppliers and they will not sell us the missing supplies, although we paid Jamie 5 months ago. It's our belief that Jamie starts out well-intended. He was witty, articulate, and at-the-beginning, very prompt. His prices were competitive. His first impression really sells his bids. However, he lacks the skill to manage these projects, the experience to know how to do simple finish work, and the integrity to admit his mistakes and take responsibility. We believe he is not stable enough in his business and financial practices to weather the normal fluctuations of his field, and forces his clients to pay the price, i.e. he spreads himself too thin and does not manage his business well and when the normal ups and downs of contract construction work arise, he is not able to meet his obligations. Combine this with his lack of finish skills and you get a harried, messy product. In the end, he was flitting from one job to another, and neglected ours altogether, becoming more belligerent and unresponsive to our concerns. In June he worked 20 hours, and in July, 8 hours, all while our project ran way over time. We are continuing to find elements of his work that are baffling in their installation. (Holes in the backsplash grout, waves in walls where the sheetrock does not meet evenly, non-functioning electrical outlets, etc) When we have tried to communicate our concerns we were repeatedly met with diversions or silence. We hope this helps someone make a more informed decision than we did, and seriously consider the dozens of other alternatives to Glen Allen Builders. However, if you still feel he is a good fit I would offer a few steeply priced lessons we learned. -demand certificates of insurance before he starts any work and verify it is valid with your own insurance -require a deadline and a penalty if he does not finish on time -require a detailed and dated schedule for the entire project and hold him to it -demand the contract be revised for additional work he commits to verbally. -never take his word something is complete. Lay your eyes on everywhere drywall, paint, insulation should be before making a payment. -inspect the details. If you are unsure, or if it looks a little wonky, it probably is. Take a minute to google how it's supposed to look and don't pay until it's fixed. -request references of similar work. We settled with a reference from someone who had a bathroom tiled--it did not serve us well -regularly photograph all the work and him doing it. Good luck!
    - Jenny H.
  • A
    Glen Allen Builders Inc
    They showed up on time, quoted fairly, all the guys were professional, courteous and kind. They took the entire old rotten deck down and cleaned up in one day. They came back and had the entire new deck done within two days and the owner came on the next day and installed all the fans with lights. Very impressed with this company and will happily recommend them for anyone looking for a great contractor! 
    - Anthony S.
  • A
    Jacob's Ladder Siding Roofing Windows Painting
    Although not the least expensive of three proposals, the corrective measures to clean, sand, scrap, paint front porch columns, front door frame, front door and railings, and rear door and frame far exceeded the other recommended proposals. The cost was well worth the quality of the completed job. The painter was thorough, very neat, obviously experienced, pleasant and professional. The house looks new. I would highly recommend Jacob's ladder. The weather played havoc on scheduling the job, but the wait was worth it. Very pleased with the job and highly recommend this company.
    - Jeffrey H.
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Deck Contractors in Glen Allen

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