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"Very professional and informative. Would definitely use again. Ended up we needed a new furnace as it was in a dangerous condition. The technician showed us photos" taken from inside the furnace and we could see the rusts and holes! They were very helpful with the furnace and water heater replacement and helped with the MassSave refund.


"Highest of recommendations!!! Very honest, thorough, careful, detailed, and innovative. The heating system works better than it has in the 10 years since we have" purchased this place. Other HVAC men would tell us we needed a brand new system for $8,000.00, and this man fixed what we had beautifully for $300, did the dirty work necessary to fix the ducting under the house, replaced the coils, cleaned out the whole system, and the house has actually stayed warm even in this far below freezing weather. Extremely positive and professional, cheerful people. Was a great troubleshooter in fixing the areas that were causing the most problems. Have a "can do" attitude, and really know their business.
is HVAC certified, but is there to help you make your money go as far as possible. Very innovative in his solutions to problems that confounded others who came before him. Extremely reasonable price wise, & honest in all dealings, even when he could have been otherwise due to our lack of expertise in an area. Use them with confidence. If they could not do something well, they would say so. I cannot recommend highly enough.

-Elaine W.

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Local Articles in Galax

The Angie's List Guide to Winter Maintenance

It's the time of year when the winter weather can take a toll. Follow this winter maintenance checklist to protect your home, your car and your health.

Hiring an HVAC service

The awkward-to-pronounce acronym stands for "heating, ventilation and air conditioning" which in many respects are completely different processes.

 (Photo by Photo by Brandon Smith)
Heating & A/C

Learn more about the different efficiency ratings for HVAC equipment and how they impact the performance of your air conditioner, heat pump or furnace.

Heating & A/C

Three highly rated professionals explain how to best perform regular HVAC system maintenance.

You could be eligible for a federal tax credit if you installed a solar energy system in the past year. (Photo courtesy of Angie's List member Clint T. of Phoenix)
Heating & A/C

If you’ve had energy-efficient HVAC equipment installed, you could be eligible for federal or state incentives

It's wise to get an annual inspection to ensure your heating system is functioning as it should. (Photo courtesy of Angie's LIst member Rolf Mitchel of Las Cruces, New Mexico)
Heating & A/C

It may be cold outside … but to keep it warm inside, follow these four steps to help your HVAC system tackle the chill.

Angie's Answers


No one can tell you what another contractor will charge. There is no one set price for heating and air-conditioning equipment installation. One of the major factors that affect your price is its size. No one can tell you what size equipment you’ll need without doing a load analysis on the home. That calculation essentially determines the insulation value of the home, i.e... What is the heat gain of the home, what are some other prevailing factors like room equipment, solar gain, or natural shading? You can compare prices between contractors to gauge what your cost would be between contractors, but this is a little tricky to do. Let me explain a little more. Let's say you get an installation quote of $5050.00 from contractor “A” who employs three technicians and operates two trucks. He also runs his operation from home. Contractor “B” charges $6200.00 to do the same job but has 10 employees and 5 trucks. He works out of a rental unit and offers his people a little bit better of a benefit package to recruit highly motivated workers. Everything else being equal (equipment size, SEER rating, furnace efficiency, brand name and additional material—other things that affect the price), is either one of these contractors defrauding you? No, their overhead is different. All these things play into a company’s labor rate. Just be aware of your expectations when it comes to performing any kind work in your home. If you want to pay an extremely low-inexpensive price below the average installation cost in your area then you are highly likely to get the quality of work that comes with that cost. Remember cheaper is not better!

The only thing of importance, is the hvac professional you choose to use. Alot of manufacturer's pieces are built relatively the same, and will last about the same amount of time. The thing that matters most is what you can not compare between companies, and that is the installation. Purchasing a system is not like purchasing a car, where no matter where you buy it, they are all the same. Each installation is different, and usually what you are paying for is the level of expertise, and quality of the installation, the company who will actual give you the warranty, and the comfort that you will receive. Manufacturers warranties disappear every day. They always have a loophole where they can get out of paying, but your local dealer wants to keep you happy for future work, and to protect his reputation in the communiy. Look up 4 year old Nordyne and Goodman warranty problems. Choose the HVAC professional first. It will cost you the least in the long run. I have had to totally redo plenty of installations that were just performed because of an uncomfortable customer, and a system that keeps breaking down. The equipment is only as good as it's installation, and over 70% are not installed correctly.
Yes Jupiter. It depends on the severity of the situation, is the mold encapsulated in the insulation. If yes, than replace [insulation] it with new. Is it on the casing of the heater? If yes, clean it with a mold neutralizing metal cleaner. It's not a matter of finding something or someone to clean or address the existing mold. It's a matter of finding a contractor to rectify what is causing the mold grow. It's coming from excessive moisture in the air-handler unit. I can say with 100% surety you’re dealing with poor airflow and/or incorrect equipment sizing! Either issue will cause excessive icing of the evaporator coil, which leads to excessive condensate water in the system. The condensate will eventually overflow the drain pan leaving stagnant water in the air-handler housing, which leads to mold growth. I would not let any contractor do any kind of temporary repair, add any device like a UV light or air-cleaning product until the aforementioned is corrected. I talk a lot about this in my videos and on my website. It is the result of improper system design from unqualified contractors. There is a reason why some guys cost more than others, and this is one reason why!

I'd rate them equal,or close,as with several other brands. I'd be more concerned about the difference in installation and service down the road. Difficult to determine the difference ,but asking for detailed info about their installation,may convince you to choose one over the other.

The Dept. of Energy states that poor installations can cause a 30% efficiency loss! Plus with Gas their are saftey issues,venting properly etc.,and of couse the need for a "low Level" Carbon Monoxide Alarm.
I think maybe you are confusing SEER, which is an efficiency-related rating (higher SEER means more effective use of the electric power used to compress the gas), and TONS rating, which is a measure of the total cooling power of the system. (Tons used to mean how many tons per hour of ice was used in evaporative cooling building systems - a Refrigeration or Cooling Ton equals 12,000 Btu/Hour of energy exchange. A BTU, which is another antique measure but still used, is the energy needed to change the temperature of a pound of water one degree fahrenheit. Unfortunately, because of varying humidity and evaporation, this is not readily related to house air heating or cooling without a lot of assumptions and some computations. Relating this to today's world - the Manuals BayAreaAc referred to account for all these energy conversions and determine an estimated cooling (or heating) requirement for your specific house. The type of construction, solar exposure, general climatic conditions such as average temperatures, humidity, and hottest and coldest normal ambient temperatures and desired inside temperture are all taken into account in the more sophisticated versions of the analysis, so there is no "standard", though a rough old rule of thumb was about 1 ton of cooling per 500SF of house. Obviously, this was a WAG only because it did not account for insulation, type of roofing, whether you live in Alaska or Miami, etc. The ACCA manuals do a very simplified form of evaluation to arrive at a "design", which generally will be adequate. OF course, highly precise calculations are not really needed because A/C units generally come in even ton ratings - so if you are at say 2.6 ton requirement you will be getting a 3-ton unit anyway. SEER ratings are not a direct measure of efficiency, but the relative difference between ratings gives you good idea of the unit's relative efficency in using electricity - so a 16 SEER should be about 19% more efficient (so roughly comparable lower electricity bill) than a comparably sized 13 SEER unit. 13 SEER is the lowest efficiency currently allowed to be built for general use, 19 SEER is about the highest efficiency made by pretty much all manufacturers, and about 25 SEER is the highest rated though very pricey shelf-item units, though special construction custom units can reach about 30 SEER. Note however, like any government sponsored rating, much of it is hooey when you get down to it - for instance, SEER ratings are figured based on 80 degree inside air temp and 82 degrees outside, when that is far from the normal case of mid to low seventies inside and high eighties or above outdoors. This makes the absolute SEER rating meaningless, but relative numbers still have meaning in comparing units. Note these efficiency ratings are for conventional air conditoners and heat pumps working in ambient air conditions. Ground sourced Geothermal or lake/river exchange cooling units, though initially more expensive in most cases, can greatly exceed the air-exchange unit efficiencies because they are exchanging heat with cold natural water rather than with a high-temperature outside air, and instead of continually compressing a gas are just circulating cold water. I worked on one geothermal cooling project which had almost infinite efficiency, which of course makes no sense - but the only power was for sensors and a control valve as the water flow was single-pass under gravity flow, so no power was used to circulate the water.
You bought the home after an inspection that told you there were issues?
Every state has different laws regarding home purchases, contact your real estate agent to find out what remedies may apply.
THIS IS EXACTLY why you hire QUALIFIED and LICENSED contractors.

CSLB# 824188 

Hvac reviews in Galax


Great communication and response. Gave me choices on service. Thought the repair product might have been expensive, but not sure.
- Jeannie C.

When work was completed, the tech explained fully what he found, the work that he performed and gave me a full assessment of the current working health of my Hvac unit. He was friendly, helpful, informative and answered all my questions. When discussing the age of my unit and my concerns of how long it might last, he recommended for my consideration, some repairs/replacements as alternatives to replacing the unit and to perhaps extend the life of my existing unit. I would definitely use this company again and have again renewed my club membership. Great company!
- Kathy O.

It went very well. This was the most thorough furnace inspection I've experienced.
Galax HVAC Contractors Provider Name Locked
, the technician, started out by asking me how long it had been since I changed the batteries in my thermostat which was something I had never given a thought to but it's something I'll pay attention to going forward. During the inspection of the unit, he was knowledgeable, thorough and patient with my questions.
- Hedy P.

Joy & Mr.
Galax HVAC Contractors Provider Name Locked
went out of their way to accommodate my schedule for the estimate. They were very professional and personable! I would recommend them to anyone. Our decision to go with another company was solely based on price, which if it wasn't a special would have likely been even more competitive!
- Michelle K.

We received an appointment window of 11 - 3 and got a call from the company around noon that the technician was in route. I'm not sure how long it was but it took awhile for the technician to arrive but it was at least 45 minutes. The technician spent 15 to 20 minutes downstairs with the furnace. When he came upstairs he told me that the blower motor was bad and that the blower wheel was stuck on and would not likely come off so that would need to be replaced as well. He said that he couldn't even get it to heat up so he really thought we should just replace it. I asked what the cost of the repair would be and he said it would be about $1200. I then asked him what the cost of a new furnace would be and he said well about $11,000 to $15,000 to which I about had a stroke! He said that would be for a new furnace and a/c but the furnace alone would be between $5000 and $7000.
I told him I felt like that was too high and I wanted to get some additional bids. When my husband came home he was furious! Prior to the
Galax HVAC Contractors Provider Name Locked
technician "diagnosing" the issue the furnace would actually run you just had to watch it and make sure the blower motor kicked on; after he cut wires and removed screws it wouldn't run at all. My husband called
Galax HVAC Contractors Provider Name Locked
and they sent the technician back out. He first tried to make excuses about what he had done but my husband was very clear that regardless of what he needed to do to complete a "diagnosis" he should have left the equipment in at least a good of condition as it was when he arrived. The technician put everything back in working order and installed a new starter capacitor however NOTHING was done beyond that to show any apology for what they did.
In the end we both feel like 1.) the technician was intending to take advantage of the "wife" of the house! 2.) we do not believe that
Galax HVAC Contractors Provider Name Locked
really cares about customer service! and 3.) based on the quotes we have received from other companies
Galax HVAC Contractors Provider Name Locked
is one of the highest priced HVAC companies in the area. Its hard enough to pay a high price for quality but to pay a high price for poor customer service and poor quality is just plan dumb, and since I am not a dumb person I will be taking my HVAC business elsewhere! I also would never recommend them to any friends or family!
- Michelle K.

They were on time, knowledegable, professional and neat.
Galax HVAC Contractors Provider Name Locked
told me my options with pricing prior to the installation. I have signed a maintenance contract with them and I recommend them as well. I also met other memembers of the staff including
Galax HVAC Contractors Provider Name Locked
Galax HVAC Contractors Provider Name Locked
Galax HVAC Contractors Provider Name Locked
Galax HVAC Contractors Provider Name Locked
. They all were friendly as well as what I mentioned above.
- Russe K.

Calling to make the appointment was great: the woman who answered both times was professional and organized. She said they'd call between 8-8:30 the next morning to confirm my appointment window, and they did just that. They installer called to ask if he could come early, which was great. They were polite and knowledgeable. I like that they have a flat fee. I probably paid more for the thermostat then if I'd bought it myself but it saved me a trip to the store and deciding what to buy and to me: my time is worth the extra cost. They cleaned up when they were done as well. Will certainly call them again if needed.
- Katherine M.

The technician was amazing. He arrived early and took his time cleaning our furnace and air conditioner. We had our home for sale and wanted to get them serviced because we have pets. He explained everything that he was going to do before he started and when he was finished 2 hours later, he explained everything that he did. He was extremely polite and respectful. We had our furnace serviced with a different company the year prior and had a bad experience. We believe that because we had a Groupon for the service, the technician didn't
Galax HVAC Contractors Provider Name Locked
us worthy to have a thorough job done. I will definately be telling friends and family how amazing
Galax HVAC Contractors Provider Name Locked
and Air was!
- Robin L.

All HVAC Contractors in Galax, VA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Choice Auto and Fleet

16080 Rogers Rd

A-CO Heating and Cooling LLC

6274 AL Philpott Hwy

Access Heating and Air, LLC

5908 Cambridge Drive

Aire Serv Heating & Air Conditioning

8508-A Glazebrook Avenue

Aire Serv of the Shenandoah Valley

425 N Cameron St

Alliance Air & Duct Inc

10301 Hull Street Road

American Home Shield

889 Ridge Lake Blvd

Apex Appliance Service and Repair LLC

56 Mahareen Drive


16501 Ventura Blvd Ste 500

Atlantic Duct Cleaning

22875 Bryant Ct, Suite 120

Blue Ridge Home Watch Services

136 Jonah's Knob Lane
Laurel Fork

C B Lucas - Plumbing, Heating & AC Experts

17549 Old Stage Coach Rd

Cambridge Companies

2509 Valley Ave



Carl Plumbing & Electrical LLC

32 Celebrity Ln

Coalfield Services Incorporated

2942 Peppers Ferry Rd

Coastal Custom Wine Cellars

2405 Orchard Crest Blvd

Cutting Edge Mechanical Corporation

11921 Freedom Drive Suite 550

Dan River Heating & Cooling

3178 Twin Arch Dr.

Davis Davis Davis & Davis

35 East Court St
Rocky Mount

Davis HVAC Svcs

37297 Half Staff Ct

Dawson & Garza Mech

PO Box 899
Amelia Court House

Discount Propane Services

6316 Five Mile Center #300


14980 Davis Rd
Church Road

ECR Plumbing and Heating

2215 Plank Rd

Environment Control LLC

1788 Tilletson Pl



Glover Enterprises Inc

300 Chatham Heights Road

GPR Handyman Service

2908 Jasmine St.

JES Foundation Repair

1741 Corporate Landing Parkway
Virginia Beach


Cedar Bluff

LM cook Heating & Cooling

147 Lindsay Ln

Michael & Son Services Inc

5740 General Washington Dr

Mike J's Custom Sheet Metal

4156 Tabor Place

Mountain Air Heating & Cooling

1205 S Main St

Murphy Family Electric

500 North Washington St


14810 Build America Dr

OASIS Heating, A/C & Refrigeration, Inc.

7220 Telegraph Square Drive

Old Dominion Environmental, Inc.

840 N. Kent Street, STE 6



Parrish Services Inc

7865 Coppermine Dr

Power Solutions

2409 Lebanon Rd

RCI Services

3743 Shannon Hill Rd

Redford and Sons

611 W Carolina Ave

Redmond's Plumbing & Electrical, Inc.

630 Crabbetown Road

Remodel USA

605 Hampton Park Blvd

Renewable Engineered Systems

22 East Church Street

RepairClinic.com Inc

48600 Michigan Ave

Revere Gas

PO Box 100

Riddleberger Brothers Inc

6127 S Valley Pike
Mount Crawford

Singh Construction

206 Back River Neck Rd

Southers Electrical Services

813 Osborne Rd.

Sowinski Tile & Marble LLC

127 Industrial Blvd

Stan Chaney HVAC

7325 Fairystone Park Hwy

The Auto Clinic At Longhill

4166 Longhill Rd

Total Energy Focus

3113 Valley Ave

Twin Air

3045 Browntown Rd
Front Royal


3812 Hebron Rd


12637 S 265 W Suite 100

Winchester Foreign & Domestic

3070 Shawnee Dr


3318 Pagosa Ct
Galax Zip Codes

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