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House Cleaning reviews in Gainesville

  • A
    Maids Prime
    These guys did an awesome job in my new house. They cleaned from top to bottom. The ladies were on time, punctual and professional. I would definitely recommend them to anyone looking for a reliable and affordable service.
    - metin y.
  • C
    Dantas Cleaning Services LLC
    Please note: my poor ratings are a reflection of management, not the actual cleaning team. The women who came to clean were courteous, friendly and worked very hard and did a good job. The issue I had was with the manager or person I would text or call to confirm appointment times. She wouldn't not always respond to me. I had to change some appointment times due to work, but I never failed to contact her at least a day or so ahead of time. She would cancel due to car trouble and health reasons, which I have no problem with. What I do have a problem with is when you're scheduled to clean my home and I text you to confirm the time, you tell me your team is all booked that day with initial cleanings. Initial cleanings are the cleanings you do for NEW clients. So how are you going to take on new clients and book them at a time when you're already scheduled to clean my home? So as an existing customer, I guess I don't matter. The next time I was supposed to get my home cleaned in the morning, by 3:30 p.m. the team still had not arrived. I had texted the manager the day before to confirm the time, and also sent two more texts the morning of the cleaning with no response. She didn't respond until after 3:30 p.m. and said the team should have been there. She said she was find out where they were, but I told her it was too late then. I asked if they could come the following Monday morning and she said they were booked that morning. That's when I asked her why new clients trumped existing clients? No response. The next day I tried texting her three times trying to set up another appointment, but there was no response. So I called the her from a number she wouldn't recognize and she answered. I told her about my concerns and I thought by the end of phone call, she understood that I was not happy, however, I was willing to give her company another opportunity. We scheduled her team to clean my home at noon yesterday. Well guess what? They were a no-show again!!! Needless to say, I am now looking for a new cleaning company! I wish I could hire the team without the manager!!
    - Marti L.
  • A
    Next Day Cleaning Service
    This is the second time I've hired these folks and I am thrilled with the result. Before I found Next Day, I never had much use for house cleaning services, because the few times I hired other companies, I was always left VERY angry and dissatisfied because they did a lousy job and I always ended up having to re-clean it myself anyway. It always left me feeling like I'd been ripped off for $300+. The first time I hired Next Day cleaning was a couple of years ago-to clean a vacant rental apartment between tenants. They did a fabulous job and really impressed me-which is hard to do because I'm really picky. We're having company come visit us soon and I had planned to clean the whole house before our guests arrive but I got behind due to other life events and I realized there was just no way I could get it done in time. I emailed Next Day Cleaning on Monday and they responded right away. I was able to schedule a whole house, 8 hour deep cleaning deal on Wednesday. Adela and Sonia arrived right on schedule and got our large house sparkling clean. We are so pleased with the great job they did. I have no idea how they managed to get it done on time but they did and they didn't miss a spot. They are both very charming and pleasant ladies. They are efficient, professional and hard working. I would hire Next Day Cleaning again in a heartbeat.
    - Charles B J.
  • A
    Cleaned by Queens
    These beautiful ladies cleaned my apartment spotless! My new favorite home cleaning service! I couldn't ask for better, definitely recommending to all of my friends. The owner is so nice and the girls did an amazing job!
    - Yyana M.
  • B
    Miranda's Cleaning Service
    They spent three of the four hours they were at my house cleaning two bathrooms and three bedrooms which only left one very rushed hour to clean the kitchen, living room, powder room, dining room and sunroom on the first floor. The upstairs was immaculate, shining and smelled so clean! The first floor was not cleaned nearly as well because they ran out of time. A little disappointed. I would hire them again because my bathrooms simply sparkled! I'd like to see what they could do downstairs given enough time.
    - Nancy P.
  • F
    CleanstarsUSA
    This was the worst cleaning service I've ever purchased on Angie's List. The team showed up either an hour and a half or half hour late (I wasn't 100% sure if they were supposed to come at 10 or between 10 and 11, but they showed up at 11:20 and I had to call to see if they were coming). When they arrived, the lead lady asked my priorities and reminded me they were only there for 2 hours. I said to focus on the bathrooms and kitchen, but because of the way she was talking, I told her no other team of 2 has ever not finished the whole house (only 2.5 baths and 2800 sq ft) in 2 hours because everything was picked up and ready to go. When they got to work, instead of dividing up and taking care of multiple rooms, they went to the same bathroom and were tripping over each other the whole time. I told them they didn't have to change bed sheets, but I would like them to vacuum. When they were supposedly done with the upstairs, I went to check the work. The bathrooms still had hair on the floors and mats, and the fixtures were not clean. There were a few vacuum marks, but it looked as though the roller brush wasn't working because there were no lines, and there were pock marks throughout the rooms (only 2 of which were vacuumed because they said my son was in one, so they skipped it entirely instead of telling me that they don't clean while people are in the rooms). The carpets actually looked dirtier than they were before they got there. When they started on the main level roughly 45 minutes into the service, the lead lady got a call. Unlike most cleaners that either use a Bluetooth ear device, so they can keep cleaning while they talk, she just stood in the hallway for 15-20 minutes while the other lady did the half bath. I guess she got tired of standing, so she took the call outside and sat in her car for another 15 minutes talking to another manager about hours and costs and such. She told him she would be leaving my house at 1:20 (not taking into account her 30-40 minute phone call), so when she got off and finally came back to work, I told her she owed me extra time and that they better not leave until the kitchen was done. It, like everything else was done terribly. The floors were sticky, sink fixtures not even touched, microwave wasn't wiped, etc. They did no dusting at all in the entire house, and where they did work, it wasn't actually clean. They just rushed through everything and left 5 minutes (10 total out of the time I paid for) early because I was working in a different room. Totally unsatisfactory, slow work in every way. Save yourself the time and frustration and use someone else.
    - Rosemary G.
  • A
    Lynn's Cleaning Services LLC
    The two house cleaners, Elizabeth & Beatrice did a great job. They introduced themselves with smiles on their faces when we greeted them at the front door. We showed them what needed to be done and they went about their work. Everything we asked them to do was done perfectly. My wife and I were very pleased. They worked quickly and efficiently and cleaned up when they were done. We would definitely recommend Elizabeth & Beatrice for your next housecleaning.
    - Michael P.
  • B
    The Cleaning Authority - Chantilly
    Have been using TCA for a while for general cleaning once a month.

    Basic Services: 
    Vacuuming, surface cleaning, etc. Rotate areas every other cleaning. Nothing extraordinary. Cleaning is fine. Never as detailed as I would like, but that's a personal issue -- I am just picky, and they are doing what they are supposed to be doing.

    Scheduling:
    I prefer to be home when they come, so I am home promptly at 2pm to make sure they can get in -- it's never 2pm like scheduled. I think it's the nature of the business. I am flexible since they have last-minute cancellations and have to change locations quickly, but my wish is for it to be a firm time every month. I have a relative in the same biz, so I understand a little more from behind the scenes and can chill out about the timing.

    Customer Service:
    Quick email responses to my questions and scheduling needs.
    - n s.
  • A
    The Cleaning Authority - Chantilly
    We have used the Cleaning Authority for twelve years and have always been very happy with their work.  The workers are friendly and trustworthy, and the administration is very responsive.  They will work with you if you need to make changes to your schedule, and are very good at keeping you informed.  We have been very happy with this company and have bonded with the people cleaning our home.
    - Klara G.
  • A
    Nancy's Old Fashion Cleaning
    The service went excellent! Nancy was super friendly and very professional. From the very beginning, Nancy worked with me regarding scheduling and tailoring the cleaning job! I had several services set up for my new house that day (pest people and carpet cleaning) and Nancy worked around my schedule so she could be at the house before carpets were cleaned. The previous owners were very clean and left the house in great shape, therefore, Nancy worked with me to tailor her cleaning services and focus on some areas she may not normally cover for this type of job, but did so because other things were already clean. It was such a relief to move into a home and not worry about cleaning anything! Kitchen and bathroom cabinets were cleaned inside, showers scrubbed, windows washed, baseboards wiped, and much more! I would definitely use Nancy again and loved the service she provided.
    - Deborah M.
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Home Cleaning Services in Gainesville

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