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Chimney & Fireplace reviews in Gainesville

  • A
    Complete Chimney & Fireplace Inc
    It worked great. Guy came on time. Very efficient, cleaned it, inspected it. Gave me the results, and that was that. Took very little time. We had to reschedule, because we had a big rain storm there. I gave them the printed off sheet I had, and it was that simple. They were very good. It was an reasonable price. No issues with it. The amount of effort it took. Its not an wood burning fireplace, I'm sure it would require more work. I would have to say they were quick and efficient, and kept the customer fully informed. The worker was very professional.
    - Brad M.
  • A
    Amazing Flame Gas Fireplace Service & Repair
    this was a very expensive part to replace and we weren't, original owners so it was not under warranty- when I called and talked to Lenah and explained she called the manufacture and got the needed info- the part was ordered and paid for after she sent us a proposaL for the work- their price was fair and when the part arrived Mike came and installed it - Amazing Flame was professional and we will call them in the future. The problem was originally found by another company who were professional but when we received their written proposal their price was considerably higher than they had originally told us. We are very glad after checking around to work with Amazing flame.
    - gale l.
  • F
    J & E Home Services
    They contacted me through Angie's list after I bought their deal to ask for my information. I provided it, and then they sent me another message asking to schedule the appointment. I replied back the same day saying that worked for me and that I would be home to let them in. The day of the service came and went. I sent them another message saying they needed to call me, but they still haven't done so. Complete waste of time and money.
    - Rosemary G.
  • B
    Nice Home Services

    This was a big deal purchase and it was fine. They came out and did what I needed. They came out a couple of days after I ordered the deal. They were pretty quick to respond. This was the first time I used them. One technician came out to help me. He was wearing professional clothing. Everything was pretty much spot on. In this area I think the price is pretty competitive, but I was also paying for a special so I think they were gaining more business. It would have been more if it wasn't for the special. The cleaning, I thought the guy did phenomenal. He took the entire fireplace apart, cleaned everything and put it back together.  The service was the only reason I would give it a B because when he serviced the fireplace he never actually modified the coupling which is the whole reason why the fireplace did not turn back on and the main reason I had them come out.  After cleaning it, it was fine, but a few weeks later it did not turn back on and I had to do all the service myself. Otherwise it would be a perfect A. They were a nice company.  

    - Tyler R.
  • D
    Complete Chimney & Fireplace Inc
    This service was not completed due to weather.  I'm aggravated with the service because each time they called me to cancel due to rain, instead of calling other clients and asking them to postpone a day or two or allowing room in the schedule for missed days in the first place, they kept pushing me to the end of the line which was 3-4 weeks out.  I bought the deal in September, but they wanted me to push it out to December after 2 cancellations.  I think that's ridiculous.  They should be smart enough to have more openings built into their schedules to make up for rainy days.  Expecting people to wait months for a service is just bad business.
    - Rosemary G.
  • A
    Wammoth Services
    Bill did a great job.  He was extremely thorough.  He vacuumed all parts of the fireplace, cleaned the logs and embers as well as the glass.  In addition he ensured there were no leaks and that the system was operating correctly.  He pointed out that we didn't have a screen over the glass.  He informed us that code changed in 2015 and it is now required.  He told us we didn't have to have it because the unit was installed prior to 2015.  Bill pointed out that the glass gets as hot as the interior firebox.  With a screen, it gets hot but not to the degree the glass does.  Since we have a grandchild I requested a price for the screen.  Bill stated he didn't carry it but would get a price and e-mail it to me.  Overall he was extremely competent and professional.  He answered all questions and went over his findings which were detailed on his summary sheet.  I highly recommend this vendor.
    - Frank N.
  • D
    The Fireplace Doctor
    Called Fireplace Doctor to ask if they gave free estimates which they said they did.  I scheduled an appointment.  They arrived on time.  They gave me a high estimate for future work.  They also tried to charge me (not included in the estimate) $299 for looking at the chimney with no cleaning that day.  What happen to a free estimate?  I told them I would not pay the $299 for not doing anything.  The service guy called his manager and said he had to charge me $59 for coming out.  I was already annoyed with them for trying to charge me $299 so I paid the $59 and called another chimney company located in Leesburg VA.
    - MELISSA S.
  • A
    Prouty's Chimney Sweep Inc
    Prouty's was awesome!  Called them and they had an appointment available just a few days later.  The appointment was on Monday but I forgot I would not be available.  I called to reschedule and they came out on Tuesday.  They gave me a one hour arrival time frame and they showed up exactly within that hour time frame.  They were very professional.  They explained everything in detail and showed me pictures of my chimney while explaining it to me.  The first day they cleaned the chimney, inspected it, and gave me an estimate of work that needed to be done.  I have a beige carpet right in front of the fireplace and there was not one ash on it after cleaning the chimney.  A few days later they came back to do the crown rebuild and replace FT.  The chimney looks amazing.  I am very happy with their service.  Everything was simple and easy.  I will definitely call them for future cleanings.  Thank you Prouty's!
    - MELISSA S.
  • A
    Sixpenny Chimney Sweeps
    Honesty and integrity!   I would definitely recommend them.  The representative made a thorough examination and then said I did not need a new cap.  He showed me how the existing cap worked.  They could have just put a new cap on the chimney and I probably would not have known the difference.  They offered to refund the up-front charge for the new cap.  The representative was very pleasant and polite.a
    - Vivian S.
  • B
    Nice Home Services
    NICE Home Services came out to clean the fireplace, as it was operating intermittently, if at all.
    The assessment was that a "deep cleaning" was needed, as opposed to a regular cleaning. I found this disappointing, as the cost increase was significant (+ $300 or so), but I'm not the expert- I can only trust what the technician said.
    The bottom line is: I didn't want to pay the increased price, but the dated (probably 10 year old) fireplace looked, and functioned, great when the technician left my house. Again, a little pricey, but if I get a number of years from the fireplace going forward, it will prove worth it.
    - Robert H.
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Chimney And Fireplace Contractors in Gainesville

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