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Internet Provider reviews in Front Royal

  • C
    Century Link

    Things with them have gone fair. I would not say good, I would not say bad. Where we live there is only one server and right now that is Century Link so I don't have any choice as to who I use. I think their customer service rates about a C and it is frustrating dealing with them on the phone, absolutely frustrating. As far as delivery of product I have no complaints, but I can't tell you how their product compares to others because I have no comparison. When you call in you spend at least an hour being bounced from one person to another or on hold. It is the most disgusting process I have ever seen. Every month they automatically deduct the amount of the bill from my checking account. They notify me by email. All of a sudden the emails stopped so I tried for five months to get them to continue the service but they never did. One of their ladies told me they were not paying any attention to me so it took five months just to get my notification back.   

    - Tony I.
  • D
    Internet is often slow or completely down. It's very discouraging, especially as I have a home-based business. My work requires ethernet connection, and it is often unreliable, at the most critical times. Centurylink techs have stated they are working to improve these problems. However, that was about three months ago and I see no improvement in speed or reliability. Also, I was explained that their access lines are fully loaded with customers and until a customer drops, I can't expect to get faster speed. 
    As to answering the above question, "Would you use this provider in the future?" I can't really answer "yes" or "no" because as far as I know, this is the only ethernet provider in the area. If there were another, I would certainly research it.
    - Jane E.
  • B
    Century Link
    When we first got started it was rocky. They were making error after error after error, and I had to phone them for everything. I couldn’t seem to get their accounting office on track as far as what the proper charges were. It took close to a year to get it all straightened out, and once it was straightened out, it’s been wonderful. Since that, the service has been fine, and they have been extremely receptive and conscientious. If I call in with a problem I get immediate service, they are great on that, no argument. My feelings towards them are mixed because of the bad experience I had at the beginning, but as for right now, everything is fine.
    - Tony I.
  • C
    - Cora A.
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Internet Service Providers in Front Royal

Companies below are listed in alphabetical order.

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  • 99MediaLab

    1982 William St
    Fredericksburg, Virginia