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Exterior Contractor reviews in Fredericksburg

• A

  Service was awsome, very professional team and work was completed in a timely manner. I have several friends that will be using these wonderful contractors because of the food work that was done. Thanks guys!
  - Victor M.
• F

  This was the worst experience I have ever had with a contractor...and it is not over yet. If "Z" was the worst rating out of 26 letter grades, that is what they would get. At the very beginning of this, their material delivery sub-contracted company hit our brand new Lincoln and denied it. Omega was quick to step away as "not our fault". A few photos and statements later and the insurance companies sided with us...with a loss of value in brand new, less than 1k miles, car. Our 3200 sqft home was stripped and reshingled in 5-6 hours. I thought "great"...wrong. They left holes all in our siding where they installed new gutter down spout straps...in different locations from the original ones. This required another visit for repair. I also found the old gutter retaining straps...with my lawnmower and enough nails in my lawn to reshingle another roof. Fast forward a few months and it gets even worse. Our first good flash flood rain since we had the roof and our kitchen ceiling starts pouring water. I call them up to schedule an appointment. They said they would get back to me with an appointment time. While waiting for them to call back, my kids call to tell me some people are on our roof, with the homeowners not present. They were quick to throw down some caulk and declare it fixed, while I am in the background demanding them to get off our roof while my wife and I are not there. Well what about my ceiling drywall? Oh, we need to fix that as well? They schedule an appointment for a Friday...and never show up. I call them that afternoon and get the "my bad", and they schedule another appointment. They come out and repair the ceiling the following week, but then only want to paint the damaged section. That wouldn't be bad...if they could match the paint. I should have stood my ground and had them paint it. Instead I said I would just paint it myself. Fast forward a WEEK. Another flash flood rain and a leak again in the same spot. I call again and they again send people out to repair the roof. This time they remove the siding at the flashing and peel back the shingles. They fix the flashing, put everything back and say "we fixed it this time". I go up and take a look at the work and I am furious. It looked like a white caulk gun got in a fight with my gray siding. The siding was all crooked and rather that reattach it properly, they just tried to caulk it in place. I seriously wish I could attach the before and after video I have of my roof. They were supposed to repair my ceiling again the same day. The work crew says "we are not the one repairing that". So what does this mean? Another day off of work for people to repair my ceiling. The same crew that did the terrible patch on the roof was the same ones that repaired the ceiling the second time. I felt like it was like having an electrician repair the plumbing. They patched and said " we will be back". They come back an hour later and start doing some more work and it looked like they used a screwdriver to patch it instead of a plaster knife. I ended up going and buying the supplies myself to repair the ceiling due to the frustration. Sooo this is where the "Not done yet" part comes in. They were supposed to send their "siding guy" to repair the siding two weeks ago. When he didn't show, I called at 1530 and they were like "my bad", we can send someone right now. I waited around all day for the appointment and now you want to start. I said it will have to be the following week. I get the "okay, we will get someone else out there next Friday". That was last week...and they didn't show again. I am still waiting for a call back to get their "siding guy" out there to repair it. From start to present, I have missed 7 days of work...and it is not over yet. I would personally stay as far as you can away from this company. I would go down to Lowe's and hire someone from Lawn & Garden (who has never stepped a foot on a ladder before) before I hired them for work again. If they actually expressed some concern and took pride in their work, it would be one thing, but with their total lack of compassion for their craftsmanship being the result of damage to someones house is something completely different. Let us be reminded that the only reason we had our roof repaired was because of hail damage. It lever leaked until they touched it. I will try to find a way to come back and update the post with all of the pictures and video taken along the way.
  - Carl S.
• A

  It went well except that bad weather dragged the job out. Not contractor's fault although communications could have been a bit better on this point. All in all I am pleased with how this job went and with the appearance of the roof.
  - LOREY G.
• A

  Great! This is the third time we have contracted with Ray's Siding Company LLC which should highlight our opinion of their work. All-in-all, we have had Ray's do siding, gutters, windows, trim, roofing, side landing addition doors, porch skylights - - - and I can't even remember what else! Great company and work ethic. Great employees.
  - Madelyn G.
• A

  After calling several big companies to see about putting some fascia back up that blew down from a storm a friend referred me to Dennis (the 3 larger places either turned down my request or told me it would be 2 months before I could get an estimate). I called Dennis on a Friday and he was out of town for the long weekend but said he would call me when he returned, and he did. He set up a time the following Tuesday that worked for me, him and his helper showed up, took care of the problem and also spent time adding more nails on the rest of the existing fascia to ensure that part would stay up moving forward. He was a nice down to earth guy and extremely helpful!
  - Kevin V.
• A

  Angel has a green thumb but more than that he loves his job and treated my property just as he would his own. His co-worker is excellent and did a decorative job on the retaining wall. Angel is a very hard worker and very professional, He arrives on time and keeps working until he is done. I like and trust him. I would hire him again, in fact he is the only landscaper I will now hire. I would highly recommend him and his workers to anyone who wants reliable people working on your property.
  - pat l.
• A

  Ronald was wonderful to work with. Stain was delayed being delivered and he moved his schedule around to get the job completed. Deck, house, pool deck all look amazing and ready for the warmer weather!
  - Liz H.
• A

  From the estimate to final build it went smoothly. Mr. Sullivan responded quickly to my request for a quote, walked through the entire process with me, and kept me informed at all stages. His on-site associates worked diligently and answered any questions I posed.
  - Jacqui B.
• A

  Very satisfied with the customer service before the installation. Installation was started and finished on time with no additional charges. All of the work was done beyond expectations. I’d recommend LEI to anyone
  - Dan R.
• A

  From start to finish all went well. They showed up on time and performed the work as discussed. Both the roof and house look great, and at no time did they try to recommend work that was not needed. I have used them in the past and will continue to use in the future. Thanks again.
  - Edward P.