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Chimney Sweeping reviews in Fredericksburg

  • F
    I had Bowen’s install a Regency insert over 10 years ago. Since that time Bowen’s has cleaned my chimney annually without incident. In the fall of 2017, I had him come out to clean the chimney and told him about a cracked baffle. He advised me that he got the serial number off of the insert and would handle it. Since then I have contacted the office to inquire on the status, but my calls have not been returned. I spoke with a woman at the office on one occasion who told me to call the owner’s cell phone to speak with him directly. I called several times and left messages, but they were not returned. Unfortunately, I have to go through Bowen’s for the warranty work as he sold me the unit, otherwise I would handle this myself and be done with it. I’ve tried to give Bowen’s the benefit of the doubt, but after over 6 months of calls/voice mails not returned, I’ve given up. I would caution anyone against dealing with Bowen’s.
    - William B.
  • A
    The service was timely, professional and the chimney sweep (Ryan) did an excellent job of explaining the repair required which he said did not have to be done immediately.  In order to prevent further damage I decided to go ahead with a repair to the hairline crack which he showed me in the backwall.
    This company is always pleasant and professional and perform their work in a timely manner.
    - Leah F.
  • A
    Our previous chimney cap had been poorly installed and even more inexpertly repaired by another chimney service.  The experts from SNG constructed and installed three new chimney caps and fastened them securely to our chimneys.  The entire crew was personable and professional.  In addition, they cleaned our chimneys and left the work area spotless when they finished.  All in all, it was a pleasure doing business with a trustworthy and competent contractor.  I won't hesitate to use them again the next time I need chimney service.
    - Jack H.
  • B
    They're very reasonable and they're very cordial. They didn't charge me for it and once you're a customer, they maintain some relationship and come right out as they can. Sometimes the waiting is a little long but if they can do it right away, they will. They're incredibly professional.
    - Corrine D.
  • A
    Initially had chimney swept.  Technican pointed out crack in chimney and recommend sealing as repair and preventive manitenance.  We scheduled sealing for later date and work was done promptly and well.  Technician was freindly and professional.  I plan on using them again.
    - mary k.
  • A
    This provider is excellent.  We had called them to do a chimney sweep, and when the owner arrived he informed us that the previous owner had just done a chimney sweep 3 months prior and so we wouldn't need that done.  He also mentioned that he informed the previous owner of damage to the chimney and what he had quoted to her.  When he found out that the owner did not disclose this issue, he gave us a 25% discount to help us as new homeowners.  
    When he came to do the work itself, he completed it with no problems and work quickly and efficiently.  Everyone we spoke to from the owner to the receptionist was friendly, polite, and delivered great customer service.
    I will gladly recommend them to anyone and use them again without hesitation in the future.
    - Alec M.
  • A
    I was very impressed with everything.  He got out of the van and introduced himself,  checked out the outside area first, came inside with all of his equipment,  cleaned the chimney from the inside (which i had never seen before), vacuumed several times to keep sut down, cleaned area around chimney in the living room and inspected everything inside to make sure it was working properly before packing up his equipment. He gave us an information sheet letting us know everything that was done. All of this was done for $89.00. This was a special they were running at the time.  It was worth every penny to know we could use our fireplace for the winter.  I will get them the next time I need the chimney serviced and hopefully get the same deal.  He was done in under an hour.
    - DeAnna D.
  • A
    I contacted the company to get a follow up opinion from a inspection i had gotten earlier from another company. The other company told me that i needed $2000 worth of work on the chimney.  This company came out and it was a great experience so far. He confirmed that there was nothing wrong with the chimney and that I would not need t spend $2,000.  He did not charge me for the inspection.  He called ahead of time, arrived on time, did not leave any mess, and gave me a great deal of information to know about my chimney and fires.  Being a single female, I often feel like contractors are trying to intimidate me and get me to buy things I don't need.  This was not the case, instead of intimidating me, he INFORMED me. i felt like I knew more about my fireplace and what to expect in the future.  I look forward to working with him in the future.
    - laura c.
  • A
    The appointment was set up and the individual arrived on time.  He cleaned out the chimney, then put a stainless cap on, there had never been a cap on it before.  Have had no issues or problems with his work.
    - Rosemary M.
  • C
    The deal was a whole house powerwash for $119 for a 2000 sq foot house. Additional square footage would be $.15 per square foot. My house is more than 2000 square feet so I knew I'd have to pay a little more. I was a litle shocked when I was told it would be $600. He asked if I read the coupon, I advised I did and was aware of the $.15 charge for extra square footage. He then advises that this was for a Level One house and my house was a level Three and would cost more, plus he'd have use a level Three soap to get the mold off. There was nothing in the coupon about Level One, Two or Three houses. After going back & forth a little we agreed to the above price, which I thnik is still a little high. He did an decent job but I would not have him back.
    - James M.
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Chimney Sweeps in Fredericksburg

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