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Tire Buying And Repair reviews in Fredericksburg

  • A
    Little Tire Co Inc

    My daughter took the vehicle she drives in for an alignment to another tire service company.  She received an excessive estimate, from that tire company.  That store included excessive repairs (cam-bolt replacement, multiple tie rod replacement).  The estimate from that shop was $680.00. 

    My daughter then took the vehicle to Little Tire.  Little Tire was extremely busy, but did their best to work her in.  They had to replace one tie rod, due to it being frozen and hard to remove, but did what was required to get the vehicle safe and road worthy and did not add on any additional, unnecessary repairs. 

    Little tire will be our service provider for all alignment and suspension repairs for the future. 


    - Thomas R.
  • A
    Tirerack.com
    It's off the Internet.  It's an online service where you can order over the Internet.  They actually devliver them in the mail.  It comes UPS or Fedex.  I got them the next day.  It is convenient.
    - keith c.
  • F
    Costco Wholesale
    HORRIBLE!
    Reason being is I received an email confirmation that 2 of 4 tires have arrived at store #340 on Thurs (10/30) so I called that day to inquire about the other two tires as instructed by the email if you did not receive all four. I called several times on 10/30 and just rang and rang, no voice mail, and at times went to a loud beeping audible tone. To no avail I gave up after 5 attempts to make contact with them. Friday comes around and I received an additional email stating that 2 of 4 tires have arrived at a store #340 and to call if you did not receive all four. So I called again on Friday (10/31) and once again same experience and this time around I was hung up on several times and was placed on hold for 6 minutes, which at that point I hung up and called back yet again. I made contact with the representative again and he wanted to place me on hold again and I asked for how long and I explained my issues up to that point. He stated, and quot;It would be 2-3 minutes because they are dealing with customers at the moment.and quot; I refused to be placed on hold and ask him if he was the only one working and he stated, and quot;No its just me (Nathan) and Adam working right now, sorry.and quot; So I emailed Costco corporate via email last night (10/31) explaining my frustration as a new member and haven't received a word from them (HQ).
    So me, rationalizing in my head why I am receiving this level of service I thought I would call again today (Sat. 11/1) thinking there might be a difference of customer service from the weekday or night crew than the weekend day crew. To no avail still no answer and never made contact with anyone. Therefore, I cancelled my order this morning and took my tire business to Sears, which I had a pleasant experience and actually spoke to someone who wanted my business
    - Nacho A.
  • A
    NTB - National Tire & Battery
    We have gone to NTB for several years for tires.  In April we needed, two new tires on our van.  NTB had the most competitive price and I was able to use a coupon and receive additional $25.00 discount.  As always, professional service at the counter and great quality tires and labor.  Only one other time did I find tires cheaper (at a trustworthy location)
    - jodi r.
  • A
    Progressive Automotive
    It went very well as always--everything was done while I took a short walk to a nearby store to shop. When I returned, Progressive's friendly service assistant went over what had been done, the cost, and asked if there was anything else they could do for me. They handed me my keys and in the short time of one hour I was on my way.
    - Dianna M.
  • A
    Firestone Complete Auto Care
    Purchased a lifetime alignment service plan and have used it twice so it's already paid for itself. The service center is new, with a comfortable waiting area. It's convenient to other shops while you wait. The staff is great. They often offer discounts on tires and services. I've bought 2 sets of tires from them and plan on buying another set soon. Their shop rates are normal for this area.
    - Mark S.
  • A
    ATA Tire Ctr
    We have been using them the past several years.  We dealt with other automotive service center including dealers.  They are wonderful!  They are honest.  They don't try to get you to do other services unless needed.  All of them are friendly and knowledgeable.  I don't trust anyone else to touch our cars.  Love them!
    - Janis P.
  • A
    ATA Tire Ctr
    We've been using them for 5 years since we moved here. They're a family-owned company. The owner is almost always available, you can talk to him anytime. They're small but they're always busy, they're an extremely honest car company. I think that's really the big thing, that if he can save you some money, he will. Sometimes a lot of evaluations are done for free or if he finds that there is a problem but it's not something that he can fix, he won't even charge you anything. He'll just let you know what the problem is and then tell you where to go to get it fixed. Other companies are the worst and he's just a fantastic extremely honest guy. I don't even know how he stays in business, he's almost too honest. They're extremely reliable, they finish the job very quickly too, sometimes you drop the car and it takes forever to get it back. They call you and give you great updates, they give you the best estimates, and they're very punctual in their repairs. The owner would often stay also after hours if you can't make it because it's traffic. When people drive in, he often stays after hours to make sure you can pick up your car if you need it back. It's excellent customer service, really just good people there. It's great, I don't take my cars anywhere else.
    - Kathleen R.
  • A
    ATA Tire Ctr
    I called ATA on Wednesday or Thursday to discuss getting tires for my Chrysler 300. They ordered the tires I wanted (better price than COSTCO). I dropped my car off on Sunday night and the work was done on Monday. I got an oil change, filters, 4 new tires, and one outer tie rod. They called me about the tie rod before they fixed it. They fixed what needed fixing and called when it was done. I've been using ATA for several years, I recommend them to all my friends.
    - Linda C.
  • A
    Little Tire Co Inc
    I brought my truck in for oil change, state inspection, and tires.  On my way to Little Tire, I broke an inside door handle.  Little tire was able to not only do the "routine" work, but fixed my door handle at half the cost the dealership was asking.
    - Gordon O.
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Tire Shops in Fredericksburg

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