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Recent Tire Buying And Repair Reviews in Fredericksburg

  • A
    Del's Automotive
    Very honest and reasonable price. I took my vehicle there for diagnostics. They have the opportunity to come up with all sorts of mechanical and electrical problems as to why the vehicle stopped working even after been jumped many times. There diagnoses was the battery had no enough juice and all they did was to charge it overnight and just charged me cost of charging the battery.
    - Stanford S.
  • D
    Pearson Honda
    10/8/2020 (don't often post reviews but this needs to be said) TLDR - Watch out for: poor quality wearable parts, pressure based maintenance recommendation, lack of transparency regarding parts installed, and excessive maintenance costs on warrantied vehicles, excessive wait times. Beware of the service department, the Pearson Honda dealership and the quality of "wearable" parts installed by the dealer. Purchased a new 2018 Honda CRV from Pearson Honda in November of 2017. On Oct 8th of 2020 the service department conducted scheduled maintenance and a VA state inspection on the vehicle. The rear tires were excessively worn down (1 32nds) and we were recommended to be replaced. These tires were new with the vehicle and were always used in normal driving conditions with 19,967 miles on the vehicle. Honda would not cover the replacement of the tires and charged my wife $299.98 to install 2 new tires, matching the original tires that were installed. Then charged $89.95 to align all 4 wheels. At no point was my wife given a choice of tires to install on the vehicle and no information regarding the brand/model/manufacturer of the tire was provided... no warranty information was provided. So to recap I just paid $389.93 for 2 new tires and an alignment on my new 2018 CRV with less than 20,000 miles. Keep in mind I have used this service department for all my vehicle maintenance since the vehicle is still under warranty and have followed all recommended maintenance. Furthermore the service department seemed to think there was no problem installing new tires on a vehicle that had front tires that were worn to 6 32nds on a vehicle that is all-wheel drive (this was even recommended). All of this is completely unacceptable and differs from most mechanical recommendations for all-wheel drive vehicles. When I asked if there was a mechanical issue with the car that could lead to the excessive wear on the rear tires (on the phone after the shop visit) I was told that they didn't check because no one told them to... I was understandably confused. We take our vehicle to the service department to have them recommend the best course of action to maintain the vehicle, as I am not a car mechanic and don't have the expertise to recommend or detect issues. later the service department "advisor" revised the statement to, we checked all the normal causes of this and nothing was wrong. So now I have two older tires that that are clearly poor quality, paid for 2 new bad quality tires to be installed 'to fix the problem'. All on a vehicle that is new, under warranty, and has less than 20,000 miles... I think the service department saw my wife and figured they could rack up a bill that would be paid with no complaint... I have called the service department and they seemed to think all of this is completely fine. However the parts department is going to call me in a few days, after contacting bridgestone to see if there is a warranty on the factory installed tires or even if there is anyways to reduce the cost of the new tires they just replaced (and I paid for in full). Keep in mind all of this is only because I called and was upset with the situation as is. My wife regretted going along with the recommendation but felt pressured to go along because the state inspection my not have passed... She was also there for 3 HOURS for a "scheduled appointment". This appointment was for an oil change and state inspection. I can't blame her for wanting to get out of there after waiting 3 hours. I will update my review if the situation changes Avoid the service department, and shop for your Honda at another dealership if you want the wearable parts (tires, brakes, etc.) on your vehicle to last longer than 20,000 without major service fees.
    - Maxwell H.
  • A
    MATTHEWS AUTO CENTER
    Matthews has worked on my cars for over 7 years. They have never disappointed! Many of the cars my family members have had through the years have had over 100,000 miles and some over 175,000. Many times one of the cars had an issue, which we thought was big. Yet, time and time again, it is something simple and less than $100... They are the some of the most honest people you can find in auto repair. Look no further -- go to Matthews Auto..
    - Deborah T.
  • A
    HEPNER TIRE & AUTO
    These guys have steered us right every time: recommendations that are practical and honest, rather than profit-driven. If they (rarely) make a mistake, they fix it, often with no charge (!!). They are responsive, professional, and prompt.
    - Claudia M.
  • A
    MATTHEWS AUTO CENTER
    I have never worked with a more honest business and service provider and would recommend to anyone especially those with little to no auto repair knowledge.
    - Joe V.
  • A
    Daniels Welding & Tires
    Staff was very friendly. Service was excellent. They were a little bit slow, but that was due to the high volume of customers. Very pleased with the outcome!
    - Jan B.
  • A
    West End Auto Express Inc
    Service to my vehicle was done in a timely manner. Check in with me, letting me know how much long in the service work would take. Friendly staff clean waiting room.
    - Betty F.
  • A
    Tire Rack
    Reviewed the different replacement tire types for my SUV over a period of a few weeks.  Checked retailers, dealers and shops to find price replacement tires.  Reviewed Tire Rack's site for a wealth of information on each brand of tire for my vehicle.  Read the reviews from customers and the test results for a number of tire brands for my vehicle.  Noticed that Tire Rack's prices were considerable lower then many retail outlets so for the first time, I ordered tires online.  Process was easy.  I had them drop shipped to a recommended shop in my area, that had good prices for mounting and balancing tires.  Within a couple of days the tires had arrived at the retail shop for mounting.   I made an appointment, went in and had the tires load balanced and mounted on my vehicle.  Was very happy with the experience.
    - Timothy B.
  • A
    C C Rosen & Sons Inc
    CC Rosen and Sons gave my car a state required inspection in July. They advised me that my front breaks were getting very close to needing replacement but that I still passed for the inspection. They weren't pushing me for additional work but were very honest about what they saw. A month later I returned to have the work done. They did a fine job without coming up with "other" things that also needed replacing. The price was fair and the work was done quickly. Both of my experiences there have been positive. I would highly recommend them to others.
    - Douglas M.
  • A
    E.R.I. Automotive Ctr
    It is completely a family business. They are adorable. I was last there in May 26th 2015. I would use them again in the future.
    - sabra w.
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Tire Shops in Fredericksburg

Companies below are listed in alphabetical order.

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