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Drain Pipe Installation reviews in Fort Valley

  • A
    A A Action Waterproofing Inc
    We moved into a new home and discovered water infiltration issues in the basement that were hidden during the home inspection.  After several estimates from a number of providers, we went with Action for a number of reasons:  There price was slightly better than their competitors for the same work, we liked their system better, and because we had the work done over the holidays, they gave us a discount.
    We live in a rural area, and they still managed to make it to the work site every day within the time frame they gave, something we appreciated and that rarely happens with contractors we've used.  The crew worked their backsides off and cleaned up after themselves every day.  When we had questions, they explained what they were doing and why.  They took care not to damage the radon remediation system in the basement, and covered all our belongings (we had moved them into the center of the basement when we moved in, but we were told that they would have moved heavy stuff if it was next to the walls) to protect them from dust and debris.
    There was a problem on the last day that was resolved promptly to our satisfaction.  In a nutshell, we had two sump pumps installed as part of the system, both with battery backup.  As the crew was leaving, I asked where the main pumps were wired into the electrical, and they said they didn't do that, I'd have to hire an electrician.  Well, I wasn't pleased, because that cost would have negated the discount we received, and actually priced them a bit higher than a competitor.  We were never told that we would have to do that, and it wasn't in the contract.  Action took care of this immediately, arranged for an electrician to come out and hard wire the pumps.  There was also a defective marine batter in one of the back up pumps, and they sent a fellow out to check the system and replace the battery.
    I would definitely use them again.  Good work, lifetime warranty, responsive to issues that arise.  The only thing I would advise is to check the contract carefully and make sure that everything is properly disclosed.
    - Teresa F.
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Drain Pipe Contractors in Fort Valley

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