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Vacuum Cleaner reviews in Fort Belvoir

  • A
    Appliance Fix-It Inc
    I was having a problem with my vacuum cleaner's belt slipping off of the brush head after only a few minutes of vacuuming.  The belt was brand new and fit snugly so I could not figure out why I was continuing to have this issue.  Having to stop every five minutes to open the cleaning head and reset the belt and brush was very frustrating. I researched the problem and found almost nothing.  I then called the manufacturer who recommended a vacuum repair specialist.  After checking reviews and learning that the factory recommended repair shop received terrible reviews, I checked Angie's List. 
    I saw that Appliance Fix-It had excellent reviews so I called and asked if they would honor the warranty which was still in effect.  They said they would but they told me that warranty work typically takes several weeks.  I did have to pay the diagnostic fee.  I didn't mind so long as they could identify the problem.  They checked the vacuum over and did not find anything wrong in their checks or when they tested it.  They called me about 36 hours later and told me what they found.  I asked them to test it again for a longer period of time and they still found nothing and had no problem with the belt slipping.  However, they did replace the belt and replaced the vacuum bag at no extra charge to me.
    I thought the staff was courteous, professional, and knowledgeable.  They offered me some vacuuming tips that the said may be causing the slippage.  I brought the vacuum home and have had no problems since.  I would definitely use them again.
    - Neal B.
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Vacuum Cleaner Services in Fort Belvoir

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