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Roofing reviews in Fort Belvoir

  • F
    Marshall Roofing Siding and Windows
    I contacted this company almost two months ago following one of our major storms to get someone out to estimate the cost to repair the metal trim that was ripped off by high winds. When I called they said it would be six weeks before they could get someone out to look at it. So, we picked today as the date because it was the only morning I could be home from work in the midst of a very heavy travel schedule. My appointment was scheduled between 8 and 9 a.m. I also told them that since they were coming out, I wanted a full roof inspection (e.g. remaining life, misc. repairs that I may not be able to see from the ground, etc.). About two weeks ago, I got a call from someone at the company saying that the office didn't realize that he was going to be on vacation today and I would need to reschedule. I was not happy because I had already planned almost two months out. So he said they would find someone to cover for him. This morning at 8 I called to confirm my appointment (note that they never called the day before to confirm--which literally every contractor does these days). The gal I spoke with said my appointment was for this afternoon. Not correct but there was nothing she could do. I explained that I had to get to work and wouldn't be home this afternoon. And she said, "Oh, you don't need to be home. Most of our customers aren't. The technician will call you if he has questions while he's there." WHAT???????????????????? So, rather than having to schedule around work and travel to BE AT HOME for this appointment, it seems I never had to be there in the first place? Flash forward 3 hours and I get a phone call from the tech who is at my house but has no idea what I want. I explain that I need an estimate to replace the flashing, and a total roof inspection and estimate based on remaining life. Very, very nice guy, however, he is "not a trained full roof estimator." It seems he can only estimate trim and carpentry work. So, I would need to schedule ANOTHER appointment to get the right person out. I chose this company because of the high ratings on Angie's List and the fact that they are locate a couple of miles from my house and I'm a big believer in supporting local business. But the lack of organization and professionalism is unacceptable. There is no way I would hire them for any thing.
    - Rita G.
  • A
    Hyland Home Services
    Everything went well.  Jim Hyland responds quickly to my questions and requests on Angie's List.  He honored the Angie's Deal coupon I purchased  last year for gutter cleaning service.  He is professional, courteous and conscientious.  His schedule was a bit overbooked because of snow.  He informed me that it would be 3-4 weeks before he could come out because of the snow days.  However, he was able to work me in earlier than he projected.  He notified me before he came over and checked to see if I was home.  It was not necessary for me to be home - he said he would leave me an invoice and receipt of service if I could not be home when they stopped by.  It took him about 45 minutes to complete the job on my town home, and he cleaned up around the perimeter before leaving.  He has been very reliable both times I have used his gutter cleaning service and I will use Hyland Home Services again.
    - Neal B.
  • A
    Hyland Home Services
    They are excellent. They showed up, did the job, and he was real polite. The job got delayed a little bit because of the weather, but he kept in touch with us the whole time. They sent 2 guys out to do the job. They did the job while we were not there, and he said that they would be done in about 30 minutes to an hour.
    - Neal B.
  • B
    Quite frankly I chose Springfield roofing because of the other 3 companies I called, 2 were too busy and the other never responded to my voice mail and doesn't have a web site.
    The estimator came right on time when I scheduled that appointment.  When I accepted the contract I informed the estimator that I wanted the work done on a Friday so I could be home.  I like to observe work being done on my home so I can gauge the quality and make sure the contractor cleans up.
    This morning (Friday) I had a voice mail from the company stating the work had been completed and asking if they should charge my credit card for the balance (I had to pay 1/3 up front with the signed contract).
    Needless to say this was quite a surprise since I had previously been informed they had to put me on the schedule and would let me know a date they would do the repairs.  If my wife had been home she probably would have assumed someone was trying to break in and would have called the police.
    The repairs seem to be okay but I'll update this review if anything goes wrong.  I did find two nails immediately in front of my garage which probably would have caused a flat tire if I hadn't found them.
    - Stephen R.
  • A
    Marshall Roofing Siding and Windows
    The quote from the first roofer seemed a bit high so I decided to look in the phone book for some other roofing companies.  I came across Marshall's Roofing, and I couldn't be happier.  They came out and gave a free estimate, whic was very inexpensive.  The workers were very responsive, and they were great about following up.  They did very high quality work, and they remained professional.  I would recommend them.
    - Donna S.
  • A
    They really did a good job. They had the right people on the job. The guy coordinated it early and told me what they were going to do and got it done great. They were on time and the price was reasonable.
    - Steven F.
  • A
    Dominion Landscaping & Masonry Inc
    They're reliable. I e-mail them or call and let them know I need my gutters cleaned. They come within a week. I coordinate with my next-door neighbor and they can get to two properties. I leave a check taped to the back door, and it's all done!

    - Lynne G.
  • A
    Gutter Ethics LLC
    Gutter Magic provided professional service in a timely manner. Due to bad weather, they kept me informed on when the work would be performed and completed. They returned to replace a shingle which they provide at no cost to me. I found a company (Gutter magic) for all my gutter and roof services.
    - Valeria G.
  • A
    Augustine Roofing LLC
    Bill and his team were incredibly professional and responsive. The individual who provided the estimate showed up on time and was extremely helpful in answering all my questions. I am extremely happy with the service provided and would recommend this company highly to anyone looking for a new roof.
    - Elaine A.
  • A
    Balleza Roofing & Construction
    - Mary F B.
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Roofing Contractors in Fort Belvoir

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