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Flooring reviews in Forest

  • A
    Generations Hardwood Flooring LLC
    Jon Sivertsen from Generation Hardwood Flooring was very professional, friendly and always on time. He went above and beyond and was extremely reliable. The work he did was exceptional and for a very fair prince. I have nothing but wonderful things to say about him and would highly recommend him to others!
    - christiane m.
  • A
    Custom Flooring Solutions Inc
    Needed to re finish all of my lower level wood floors (2200 plus sq. ft.)  plus stairs.  I left Keith in charge while I went for a 3 wk. extended vacation.  About 4 yrs. ago I had another company come in and refinish my floors and one would never know they were 'redone'!  Keith came in and gave me a quote and we decided to lighten the existing floors, put a harder more commercial 'matte' finish and I couldn't be more pleased.  He came in and tested a spot on my floor so that I could get a visual of how the floor would appear after completion.    Keith kept in touch via email and text while I was away and the work was being done during all the rains in October.  During this time I had a leak in one of my sky lights which could have posed a real problem but Keith was on it in no time.   
          Keith is a true professional and easy to work with.  I guess I could say that one "gets what they pay for" regarding my previous experience with another floor refinisher.   Oh, I must add that the dust residue created from sanding floors is next to nothing/nil when Keith does the job.............wow, I got home and was so surprised to find very little and next to NO DUST!  Maybe just a little dusting along window sills!  I am so pleased and really over the moon!  Thank you Keith,
    - Patricia O.
  • A
    Custom Flooring Solutions Inc

    Keith arrived on time every day and even early on some days. He was very accommodating about various surprises that popped up (the subfloor that was used previously was not up to code and had to be replaced). He was very forthcoming about any additional costs that were needed due to unforeseen subfloor issues. He was flexible on time and made sure that quality work was done. The floors turned out beautifully.


    - Caitlin L.
  • A
    Piedmont Floors LLC
    Excellent customer service in the store with more than enough choices and price ranges. Patient with discussion between 3 women choosing for 2 bathrooms! Received refund for some supplies (glue?) that they did not use in installation.
    Give them an overall B due to price add ons and installers .... Primary installer came with a nephew who did one bathroom while he did the other. Nephew was less attentive to detail and not a perfectionist. Both were pleasant and worked hard during time in the house. Would prefer to not have nephew again. (Did not use painted nails in new shoe-round, but took them out and used staple or nail gun. When putting in plate between bathroom floor and room carpet, he pounded with rubber mallet which made the plate dented and 'wavy'. He redid the plate at my request but used the same method with similar results. I gave it up.
    - Terry H.
  • A
    JL Home Improvement
    Brian and Chris arrived on time. They conducted themselves in a friendly, professional manner, keeping me informed as they worked. They did an excellent job in a timely manner. The job involved removing the damaged boards and replacing them. They left the work area clean.. The end product looked better than I imagined.
    - Roberta H.
  • A
    Custom Flooring Solutions Inc
    The entire process was seamless, and went off without a hitch. CFS prepared a comprehensive price contract which disclosed any potential add-on costs that may occur during the repair of the damaged boards, and CFS sought my permission before proceeding with the required additional repairs. I am a very busy person, so it is important to me to select a company that utilizes email and text messaging. CFS did both of those things very effectively which reduced interruptions to my work day. CFS arrived at my house punctual every morning, and he informed me of what he would be doing that day. That is very important information to know, as I remained living in the house during the process. I found CFS to be very trustworthy, and I felt comfortable giving him a key to my house and leaving him to work unattended. CFS was focused only on my job during the days he was scheduled, which I liked. I was originally dreading the painful process of having the hardwood floors refinished and dealing with the cleanup afterwords. I was surprised at how simple and pain-free the entire process was. There was only a very LIMITED amount of dust in my house. I would say the dust was no more than you might experience by leaving your windows open on a summer day. CFS did a great job of cleanup at the end. I just can't say enough to adequately summarize how simple it is to do business with this company. I will definitely use them again! :)
    - MICHAEL H.
  • A
    Wood I Do Flooring
    He did a gorgeous job.  The guys that came out were wonderful.  It was a difficult job because some of my flooring was glued down, but they worked really hard to overcome that.  I would highly recommend them after this experience.
    - Robby P.
  • A
    Dillingham Custom Floors Inc
    We had just bought a house and really wanted to get some new wood floors to replace the old carpet and vinyl kitchen before we moved in. Tim was most readily available and also gave us a very, very fair quote. He explained about how everything would go and after some consideration, we agreed to continue and get the work done. We were so glad we did! We ripped out the carpet and vinyl flooring on our own and also stained the shoe molding on our own to save some extra money. Tim came by a couple of days before starting the work to do a final walk through and make sure everything looked prepped and ready to go. He pointed out that we had half of the room in plywood and the other half in particleboard. The particleboard was no good under hardwood and needed to go. He lended me some tools and showed me exactly how to do it on my own as he was really busy and it would cost more to have him spend the extra time doing so. By the time he arrived to begin installation, there were still some remnants of particleboard leftover and we had also broken off the adjustable peg of the oven while moving it. He helped me move the oven and install the new peg, as well as help me move the refridgerator so I could finish removing the old vinyl out from underneath it. We gave Tim the keys and trusted him to come by and do what he needed. Within 3 days, all was done as expected. The rooms looked brand new. Everyone who has seen the before and after are simply amazed. Tim worked really hard and did a top quality job. We plan on using him again once we move forward with updating the rest of the home!
    - Anthony C.
  • A
    LEGACY TILE & FLOORING
    VERY PLEASED -  JAMES AT THE STORE WAS VERY HELPFUL AND DID ALL HE COULD TO GET US THE LOWEST PRICE.  INSTALLERS WERE THE SAME FOR CARPET AND DURA-CERAMIC. VERY FRIENDLY - LEFT A FEW DIRTY FINGERPRINTS ON DOOR FRAMES BUT OVERALL A  GREAT EXPERIENCE.  MY NEW FLOORS LOOK GREAT1
    - Jeanne T.
  • A
    LEGACY TILE & FLOORING
    Legacy was great about the mix up. They tried to get the manufacturer to go though their stock and find something that matched, but they wouldn't waste their time. Legacy was able to find another manufacturer that had a similar tile, and managed to get 3 12"X12" samples for me at no charge. The new tiles matched almost perfectly. The people at Legacy worked hard to please us, and even though I didn't end up spending any money there, I would highly recommend them.
    - Stan K.
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Flooring Installers in Forest

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    E
  • Efloors.com

    1000 Brook Forest Ave
    Shorewood, Illinois