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Cleaning reviews in Forest

  • A
    All Washed Up Inc
    I found All Washed Up on Angie's List and decided to give them a try due to their excellent ratings. David was easy to work with on the phone and had them do an estimate that day. There wasn't much to that process. So far as we can tell they drove by slowly in a van just to get a look at the house. I was sent an estimate in my email and was able to approve it online. I was surprised to not hear back from them in the next few business days, but when I called to check on it David was very helpful and we had them scheduled to do the work within a few days from that time. The crew was very professional and courteous. Overall the process did not take long, maybe a few hours for all three services combined (siding, gutters, and windows). There was a mix-up where they had washed only the exterior of the gutters and not the interior, but with one phone call to David that was straightened out and they took care of it the next morning. It was an honest mistake, and they were very apologetic for it. Now for the bad. This isn't really their fault, but I wanted to mention a warning to anyone having their exterior windows washed. Make 100% sure that you know EXACTLY how water tight they are. We have three downstairs that were installed by a previous owner. We've never had issues with them leaking, even in heavy rains, so we assumed they were as water tight as any. Never assume anything. Direct pressure from washing is much different than rains, where the roof and gutters redirect the bulk of the water. When they went to wash those, water started pouring in. I had a puddle in the floor, water all over my kids' toys, and water all in our laundry/workbench area. All of this is in a finished basement. From that point on it was a nightmare running back and forth trying to find towels and checking every window to make sure nothing was coming in. Even the newer ones upstairs leaked a bit, and the front door had a puddle. When it was at its worst I asked the guys to hold off on certain areas and they kindly obliged. They are not liable, however, for whether your home leaks. So make sure to be proactive about it. All of that to say, their work is of good quality and the crew is easy to work with. Just make sure you're there when the work is performed and/or that your house won't leak. Also, don't be afraid to go around checking as the work is being performed. They won't be offended. The kids even thought it was fun.
    - Landon F.
  • F
    Diamond Maids
    Quit without notice - did not fulfill our contract. I texted the owner about the key the day they were supposed to clean & she texted back that they would no longer be able to clean for us - no warning whatsoever so that I could be looking for someone else. The 2 cleaners were very sweet and did a good job, but the owner always seemed to have the attitude that she was doing me a favor, instead of appreciating payment of the agreed-upon amount for the agreed-upon job. I would not want her taking care of my pets, with as big a problem as she seemed to have with our dogs' hair & tracking in dirt - which is why I need a cleaning service in the first place.
    - Marsha M.
  • C
    Jefferson Cleaning Angels
    Catherine only cleaned for me twice and I let her go the 3rd visit. This first cleaning was great which always is. The second visit was a little strange. I caught her spraying Windex with vinegar on my hardwood floors before going over it with my steamer. When I questioned her about why she wasn't using the water & vinegar mixture I made she replied, "well this windex has vinegar in it."���� A normal cleaner would know to never clean hardwood floors with Windex. On the 3rd visit I wanted to make a copy of her drivers license because I had never seen her insurance papers. Catherine became very nervous and did like it at all and took her drivers license out of my hand and said no. I then terminated our agreement and she left. I don't know about other people but I always get a copy of a persons drivers license and verification of insurance when I employ someone. She's a nice lady but I was very uncomfortable by the way she acted about her drivers license.
    - Laura W.
  • F
    AbiGail's Cleaning
    Did not hire because she wanted to be paid $185 for 1940 square feet. There is only 2 of us here and I'm very OCD but because I have a medical illness I can't do the hard stuff. She also got upset when I told her I'd be declaring her on my taxes, she did not want that.
    - Laura W.
  • A
    Simply Clean Inc by Stacy
    Stacy visited our office beforehand, making a list of the tasks need to be completed.  The team arrived on time, met the business owner and began working in their assigned areas.  Team members were friendly and neatly dressed (company logo shirts).  They completed tasks quickly, working well with one another.
    Stacy and her team made their visit a pleasurable one.  They are now part of our "go to" vendor team.
    Al Baughman
    - Al B.
  • A
    1st Choice Appliance Repair
    Very good job! I wanted to have this done because I was concerned about whether it had ever been done in the 23 year history of this house and didn't want to risk a fire. Michael did a great job, explained to me what he had done, and also said that I probably didn't need to have it done again for another five years or so. Very professional and punctual.
    - Donna S.
  • A

    Very friendly and very responsive.  I'm writing this review also based upon a prior experience that we had with Steamway.  We had a very thick shag area rug that we tried to clean ourselves and were never able to get all of the water out of the rug using rental type equipment.  It ended up getting mildewed.  We were about to discard the carpet, but thought we'd give Steamway a try.  We dropped it off to them (they also do pickups of area rugs) and a few days later the carpet was as good as new.  All of this for an incredibly fair price. 

    - Steve B.
  • A
    K & W Painting
    This is a wonderful contractor.  He came when he said he would and did a thorough job.  They washed the house completely including things they would not be painting (plastic railings, Trex flooring, etc.  The second day they repaired and replaced missing moldings re-nailed loose clapboards, repaired a broken window caulked and primed.  They replaced a piece of rake board that the squirrels had chewed into.  The third and fourth days were spent painting the house.  Windows got 2 coats.  The final day they finished up.  They washed all the windows on the outside.  Painted the light posts in the yard and even repainted the house number signs that flank my driveway
         The crew was neat, clean, and courteous  Neither my wife nor I heard any offensive language  We felt very comfortable about leaving the house unoccupied when we went to shop or run errands.
         We have asked him to return after the holidays to do some interior painting
    - Paul D.
  • A
    Stanley Steemer
    I requested service 10 days or so in advance. However, I would have been
    able to get service the same day if I had been able to do that. The
    techs, Will and Chad, arrived promptly on the requested day of service.
    I needed to make a change to my service order - that was not a problem.
    The guys were great. They got right to work and my townhome's carpet
    was clean and fresh very quickly. I believe the charges were reasonable. I would not hesitate to use this carpet
    cleaning service again.
    - Lynne W.
  • A
    Curtains, Blinds & Bath
    The staff was helpful in assisting with my selection of shutters and blinds. Provided good information to help with my decision. Installation went very well. Arrived when they said they would and did a great job. Very professional and friendly.
    - Kent G.
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Cleaners in Forest

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