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Dryer Vent Cleaning reviews in Falmouth

  • A
    AJ's Airduct Cleaning
    A.J. arrived on time and checked the vent and found that the vent hose was too long as well as cleaned the vent of any obstructions. He also installed a vent cover to prevent any birds from entering through the exhausts cover. He was professional and explained what he was going to do and upon completion explained what he had found. I would highly recommend A.J. Airduct Cleaning to anyone that would ask for a reference.
    - Steven L.
  • A
    Crown Ducts Plus
    Amazing!! I should of done this years ago!!! When I bought my home it was a mess and needed a lot of work! The previous tenants were very dirty and destructive and this home needed a lot of love. No matter what I did I was not able to get rid of the musty mold animal smell- bleaching floors and walls, carpet cleaners, scrubbing wood clean, nothing! But I walked in my home after Brian was done and the smell was GONE!! He did an amazing job and was very informative and helpful with our needs!!
    - Nikki O.
  • A
    Indoor Air Quality Medics
    They arrived exactly at the time scheduled and introduced each of the workers before they entered the house. They wore shoe protectors while in the house and cleaned up any and all dirt that came from the ducts as they went.   Prior to the start of work they explained what they were going to do and how they were going to accomplish the cleaning.  The workers were neatly dressed and very polite.
    - Steven L.
  • A
    The Dryer Vent Guys

    The technician, Joe, called about 30 minutes prior to the appointment and said he was on his way - and arrived at the appointed hour.  Introduced himself, and got the inspection done in about 20 minutes.  He gave me options about what I could do and I approved the work.  At one point he needed an additional part and also got my approval for it.  All told, he was here about 2.5 hours, and did a lot of work, including a new outside vent, inside venting, and cleaning. Cleaned up everything - including a mass of lint that blew out through the new venting outside! He was a very nice guy, articulate, and obviously cared about his work (his brother-in-law is the owner!).

    Definitely recommend these "guys."


    - CHRIS P.
  • A
    AJ's Airduct Cleaning
    Cleaned out all HVAC ducts and the dryer vent and the bathroom fan vents.  When he cleaned out the bathroom vents he showed my wife all the debris the builders had left in the HVAC duct and the dust/wasps nests in the air vent.  He worked quickly and thoroughly providing the exact service we needed.  I would recommend him to everyone.
    - Mark C.
  • D
    All-Star Duct Cleaning

    We had just closed on a house, and i wanted to get the Air-Ducts cleaned, since it was a used home. Researched on Angie's list, and found that All-Star had good reviews, and also had a decent deal to do this for a single system @$239. Called and talked to Jenny, who was very nice and professional when setting up the appointment. She had mentioned that the personnel would call the day before to confirm the appt. When they did not call the day before, I called her again, and she mentioned that they should typically call around 4.30-5PM before they leave. Did not receive a call, but I assumed that since I already spoke with her, it was OK. The day of the service, I had not got a call yet, so I called her again, when she said that they usually call when they are like 30min out, and she checked with them and told me that they were indeed 30min out.

    As long as they came, I was ok with it. I had a bunch of other contractors scheduled for the day to do other work, and these were the first ones scheduled. When they came in, they seemed nice, and they got setup to do my upstairs system. I was with them for almost 2 hrs when they were setting up, and getting the stuff setup in the basement too. Jenny had mentioned that I would be able to see the ducts on Video to see what they were cleaning, and how effective they are, but there was no mention of it from the team, and when I asked about it, they said they only do photos. the first thing they did was tell me that there was some moisture related stains and that they recommend a sanitizer treatment (obviously that was not included in the initial price), and that it will be $200 per system. Given that I had never had such cleaning performed, I went with their recommendation assuming that they knew better. they were also saying that an effective cleanup process would involve cleaning the coils too, but that I need to get my HVAC folks to do it to get it done properly. I agreed and moved on. Once they finished upstairs, they went to the basement, and I had to go look at my other contractor's works, as they also arrived at that time. In a little while, they seemed to have finished, and were getting ready to pack up. I reminded them that they need to clean the dryer vent too, and they said that they already did that. I did not know what to say, since I had not seen them do it, while they were upstairs... and then when the final bill was given to me, I was told that i got a discount of $100 on coil cleaning, and that was the first I heard about including the coil cleaning with them, since they had told me to get the HVAC guys to do it. That was another $300 with the discount!!!

    I was not given any photos, except for when they wanted to show me the stains in the attic, which they used to sell me the sanitizer service. He said that he would email me the photos, and made sure that I wrote down my email on the bill. This was 4 days ago, and I have not heard from them again.


    I was initially happy with the process with these guys, but the end left a really bad taste in my mouth. I am not a guy who picks a fight with service providers, and thus had calmly given the check for the amount they billed me ( I didn't have the time or energy either that day, due to multiple things going on). This was the first time I depended on Angie's list to choose a service provider, and am not sure I will again, given that these guys were providers of the year, and I can't imagine how others might be, if the best was like this...

    A project that I assumed would cost $600 turned out to be $1200, and even at that, left me feeling unsatisfied with the quality and responsiveness...


    Update: 09/07/14
    Jenny, 
       thanks for responding to this. Just wanted to reply to your comment that I had specifically asked your technician about the video scope, and he told me that he is only going to take pictures and not a video scope. Also, he mentioned that I would get those pictures the very next day, and I do not believe I have them even after a month. If he had told me that he was doing the video, I would have definitely made the time, as you guys were my top priority that day...  As you mention below, I definitely was busy that day, and that was the reason I didn't have time to argue with them, or even reach out to you for clarification (but I should not have had to)... There was no mold involved here by the way...
    - Srinivas S.
  • A
    All-Star Duct Cleaning
    All-Star duct cleaning did a great job and I was happy with the service. They came out within 2 days of calling. I had a birds nest in the dryer vent and was surprised at how much material and dryer lint was in the vent. The service guys did a great job and it was clear that they were being careful not to damage the ducts.
    - Tim C.
  • A
    All-Star Duct Cleaning
    We just moved in to our house and noticed that there was a lot of lint stuck in the dryer vent coming out of the outside wall.  We didn't know the last time the vent was cleaned but were worried about the amount of time it took for clothes to dry and also the possible fire danger.  We went to Angie's list and after reading the reviews decided to select  All-Star Duct Cleaning.  The $115 cost also was nice.
    They were able to schedule the cleaning in a few days.  We appreciated their prompt service (they even called to see if they could come a half hour before their scheduled time).  The job was thorough and they cleaned up afterwards (there was a lot of lint).
    We have recommended them to our son who lives in the area.
    Thanks for the great service!
    - John W.
  • A
    Dryer Vent Wizard of the Blue Ridge
    Paul Beum did an excellent job.  He responded quickly to my initial call, and arrived when he said he would.  He clearly explained all of the recommended upgrades and did a great job in cleaning the dryer vent and removing all potential fire hazards.  He obviously knows his business.  In addition to just cleaning the vents (which had not been touched in a very long time), he checked the entire venting system from the laundry room, through the basement, and to the exterior of the house.  He completed the job quickly, and showed me everything that he replaced, cleaned, and upgraded.  His prices were in line with what I anticipated, and I have already booked him to return in the future to provide periodic cleaning.  I would highly recommend Paul and his services.
    - Keith F.
  • A
    Indoor Air Quality Medics
    The technicians described what they were going to do, and very quietly and efficiently did the work. They repaired the return supply duct.
    But, because another company that installed the furnaced in 2009 did not install proper supports, IAQ Medics could not give me a service contract. The technician explained in great detail the situation with the furnace mounts. He further informed me that the UV light should also be replaced annually and will call me with replacement information.
    They gave me an estimate to correct the furnace supports, but did not strong arm me into doing it. He, in fact, agreed that a different repair could work.
    I was very imressed with their professionalism.
    - LINDA B.
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Dryer Vent Cleaning Services in Falmouth

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