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Storage Unit reviews in Falls Church

  • A
    Zippy Shell was great- they dropped off and picked up the shell for storage at their site, then delivered with movers for a competitive fee to unload the shell. So nice not to have the shell sitting in our driveway for 2 months! Everyone was very professional. Rates competitive with other companies even for off-site storage.
    - Richard T.
  • A
    We needed to (relatively last minute) get the rest of our house packed up and stored. This included a gym (with 100s of pounds of weights), treadmill, music equipment, couches, book shelves, books, a piano and probably 50 boxes of "stuff". Robin's responsiveness alone would given these guys 4 or 5 stars but the crew that showed up (led by Hugo) was remarkably professional, hard working, careful, and positive. When they arrived they realized that the job was bigger than we had spoken about but nobody was angry or irritated. We just updated the scope and moved forward. They just let me know that they can still get it all out (which was important because we had to cut power the next morning). Hugo and his team worked hard for almost 12 hours, taking the most delicate care of my belongings even at the end of the day when everyone was tired. These guys might be a tad pricey but you get what you pay for it and believe me, it's a bargain. I wish I could give them a higher rating.
    - Erik R.
  • A
    I rarely give reviews, but here it goes. Robin's team was the best I've ever worked with on a move, and I once moved 8 times in 10 years. They were on time, professional in every sense, extremely careful in the way they packed, and polite. Robin is very responsive and got back to me quickly any time I called, which was also greatly appreciated. He also arranged for my Steinway piano to be moved into a separate climate controlled storage until we are back in our house. After all, Quinn's Auction House trusts them with priceless antiques. I feel my Steinway and household goods are in good hands, and I look forward to the move back into our renovated home.
    - Michelle T.
  • F
    The site has been left open, unsecured, for weeks. Even at night the Public Storage management has failed to lock the gate and doors. Anyone is free to walk the site even in late night hours. The regional manager promised to find a solution but has decided to take no action. This follows multiple incidents with the sprinkler system which flooded the building and caused much damage to many renters' valuables. The management failed to inform the renters until many days after the event. This allowed wet household goods to be further damaged because of his inaction. Further, the management has chosen to stop pest control service in the building but did not inform the renters, instead he has raised the rental rates many times while the quality of service goes down. This is absolutely a storage service to avoid.
    - Ralph L.
  • A
    Everything went perfectly. All our interactions with Zippy Shell were very courteous, friendly, and highly professional. Bill worked with me on the scheduling to adjust for some changing circumstances. The container was delivered on time and picked up as scheduled both on the initial delivery days (when we filled the container) and the return day (for us to empty the contents.) In each case, the trailer was parked exactly where we requested. I'd definitely recommend Zippy Shell and would use again when the need arises.
    - MARILYN P.
  • A
    We worked with Mark Goldsborough, Dominic Deyo for the move coordination. Jovani was our primary mover for both stages of our move. Town and Country���s movers were professional, polite, and conscientious. None of our belongings were broken during the moves. Payment was originally incorrect on an invoice received via mail, but Town and Country quickly corrected the issue and was very easy to work with.
    - Jessica C.
  • A

    Alex was constantly in contact with me up to the move - this despite having to reschedule several times for unexpected family issues.  He was always friendly and responsive. 

    When the move took place, it was a simple and easy process, they were on time, and ready to go.  The move was completed ahead of schedule and I was very satisfied with the results.  I would definitely use them again.

    - Tracy M.
  • A

    Moving is stressful but Interstate took the worry out. The communications from the beginning to the end were excellent.

    The team was extraordinarily customer focused. They took great care with all of the furniture, wrapped it and crated it.

    When they returned the furniture, once again, they were exceptionally careful with everything and worked with me to put my house back together. They even helped me put foot pads on the furniture to protect my new floors.

    This is the A team! A side note, since this was a storage move for a brief period, I had originally  considered using a Pod--they recommended against that--and while it was likely more expensive, I think if I had used a pod my furniture would have been ruined--this all happened in the mega snow storm.

    Interstate is a highly professional, reliable firm. I would recommend them to anyone--small to large move, local, national or international!

    - Cathy L.
  • A
    The packers were excellent, they worked fast and thoroughly.�� Nothing was broken.
    The movers were efficient and very helpful. They were professional.
    We had one incident in which a sofa didn't fit into basement. There was wall damage and some damage to sofa.�� The cost of repairs was covered promptly by insurance.

    - LInda G.
  • A
    Great, courteous, helped with boxes, professional.  Called to follow up with me to check to see how my move went.  Clean and secure, well lite.  It’s convenient  and in a great area.
    - Nyree M.
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Storage Units in Falls Church

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