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Local Articles in Falls Church
Greenhouse reviews in Falls Church
The initial designer (who is no longer with the company) was often unresponsive to emails or phone messages, so scheduling repairs took a long time. The work was handed off to a project manager who was also unresponsive and not punctual. After many scheduling attempts to get the work done, we contacted company management directly, and the repair work was handed off to another project manager who was more punctual and responsive. Due to his workload, it still took a while to complete the repairs, but he ultimately fixed all of our issues.
I know landscaping was a new venture for them, so I think they were having challenges getting that part of their business going. Once contacted, management was responsive and sympathetic to our issues, and made sure things moved forward. They ultimately did fix the issues, and we are satisfied with the finished work, but due to the communication and scheduling challenges, the repairs were not fully complete until about 15 months after the initial work was completed.
We were sheparded out through the lot to look at several types of . The salesman explained how fast they'd each grow and the ...MoreRead more of this review temperature ranges. We live up north in where the temps are a little lower in winter, so it turns out we some restrictions we hadn't expected. We decided on a couple to plant, agreed on the price, went inside where he wrote up a bill of sale and arranged a planting date.
The and installer arrived right on schedule. He efficiently and cleanly put them in place, explained to us about maintenance, and then headed off to his next job. The only "issue" wasn't much of a probem at all. The salesman had overestimated the amount of soil we'd need to backfill around the trees. When the installer left, he took the extra bags with him, and our account was credited later that day.
's crew began by tearing down the old pond. , Armondo, and used the rocks to build steps and patios winding down to the creek below the house. All the rocks were cemented to provide stability. The rock work is beautiful! Then they began digging the pond. The dirt that they dug out was used to build flat areas for walking. These were later covered with plants, ground cover, and large accent rocks to match the pond..
Then, designed the waterfall feature. Art, , , and Armondo laid the rock walls, the floor of the pond and cemented in the surrounding rock work.
The entire project was amazing! The water feature began to take life. There are gurgling areas and longer falls with splashing sounds. was so particular with the placement of each rock to maximize the beauty of the falls and the sound. Lights were strategically placed to bring about a shimmering effect. Plants were placed in the small areas around the pond to bring color and interest. We have enjoyed the water fall so much. The beauty of it and the sound of the falls is amazing.
I would like to add that the men were so courteous and worked so hard. was amazing at his ability to answer all of our questions about the plants. He and Almondo were always the first ones to pick up a shovel or wheelbarrow. Art was so knowledgeable about how to work with our watering system that we already had to make sure that all the plants would survive. When couldn't be on the site, Art and took the responsibility in supervising the building of the pond. was friendly and easy to talk to . He and Almondo and created such perfect pathways and several small patios with rock seats. Every part of the project was professionally and artistically done.
I am so pleased that tackled our project. I have complete faith in them as landscapers and designers.
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