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Hardscaping reviews in Falls Church

  • A
    Hall's Landscaping
    The four-man crew worked for one long day and half the next day, with only short breaks. The result -- design-wise it is top notch. My entire property has a top notch, tasteful, cared-for look. These landscapers are clearly the best in the business, but unassuming and quiet. They will be on my payroll for as long as they care to be.
    - Cei R.
  • A
    Xtra Care Landscaping & Design INC
    The team did a great job! They sloped the ground away from the house (which was not previously the case), installed a pipe to carry the down spout water under the patio and put down the base and paver patio. They also built a stone step for us to get into the house. While digging, they cut our verizon fios line, which is the reason for the "B" rating under professionalism. They did handle the situation professionally by installing a second pipe under the patio for the Verizon team to thread the cable through at a later date without any up charge, however we were without internet for a few days. They used Nicolock pavers which give the patio a more sophisticated look than just the typical pavers. We are very pleased with their work and will definitely use them for future hardscaping needs.
    - Claire T.
  • A
    Custom Stonescaping LLC
    Ron and his team were SO professional and helpful. Ron came out for a quote and design plan within 24 hours and helped us design the backyard of our dreams. His team completely excavated our yard (including some very annoying, persistent bamboo) and meticulously put in gorgeous flagstone. They paid attention to detail and gave us exactly what we needed. We will definitely recommend them and use them again!
    - Aaron F.
  • F
    Drainage and Erosion Solutions
    We first contacted DES in early August 2018 based on the positive Angie���s List reviews we read (and seeing that most negative reviews were due to unresponsiveness), we should have relied more heavily upon the negative reviews. The administrative assistant who schedules the consultants was very responsive, indicating there was a 4-5 wait for an appointment, which was fine for us as the work we needed done as not an emergency. The appointment was scheduled for September 11 and the consultant arrived on time, was friendly and seemed knowledgeable, and spent a fair bit of time walking around our property with us to discuss the issues and what we wanted done. All seemed promising to us, but that was where it ended. We were told we could have an estimate early the following the week. After 10 days, on Sept 19, we checked back in to inquire about the estimate. The administrative assistant responded almost immediately telling us that the consultant had run into an emergency so was delayed in getting quotes out and that a supervisor was stepping up to help out. Understandable. We received a quote approximately one week after that (Sept. 27) from the consultant. However, the quote lacked detail and did not address some of the issues we had discussed which made us concerned that the estimate might be on the low side and if we engaged DES we would end up paying a lot more. So we followed up with the consultant by email on October 3, about week after receiving the estimate to discuss its gaps and also as questions to better compare it to another service provider���s estimate. However, we never heard another word from DES after receiving the quote, despite multiple emails to the consultant himself as well as to the administrative assistant. We were very disappointed because we thought this firm would do a good job based on our interaction with the consultant and being told that David Arias was going to help with the quote when the consultant was backlogged, but their utter lack of responsiveness demonstrates a lack of respect and that they likely do not care about their customers very much. What angers me the most is the wasted time. I wouldn���t have taken off work to meet with the consultant, I wouldn���t have waited on hiring on of the other service providers who did provide timely responses and answers to questions. So my warning to others, don���t waste your time with this company, as they won���t waste their time with you.
    - John F.
  • A
    Avec Construction Inc
    Wonderful work! Katie and her crew are very professional, accommodating and take much pride in their work. Katie was there all the way to help with designing, supplies and material selection and pricing. if you are looking for beautiful masonry work at a reasonable cost I highly recommend this company.
    - Ina M.
  • A
    The Great Outdoors, LLC
    Great! It took some time before we had a meeting but really happy with the design and construction. Best price when compared to two others and best design. Really great at thinking through future projects too.
    - Cody P.
  • F
    Newman's Services
    I met Prentice Newman in July while he and his crew were working the yard next door to my deceased Mother-in-law's house. I told him I needed some bushes trimmed; a small retaining wall in the back yard; some small bushes planted; some seeding in an area where there had been a shed that we removed and finally mulching all the bushes and weeding done in Sept. He was given a $2000 deposit by my General Contractor for the work that was quoted at $3200 (big mistake). On July 20 his crew did the initial trimming and seeded the area where the shed had been. He was supposed to return on July 21 to place netting over the hay that was put down over the seed so that it would not wash away or be blown away. He did not return and the hay and seed all washed away. I called him a number of times in which there was no answer; or there were several excuses such as: he was sick; his Grandmother was in the hospital; the weather was too bad, etc. Also my General Contractor called him several times with no response. Finally I reached him and he said they would return on July 26; he never showed up. He contacted me the next day and said that his stone mason would be there on July 27 to build the retaining wall; again he never showed up. My General Contractor was finally able to reach Prentice and was told that his crew would be there on July 30; again he never showed up. I sent Prentice a text and told him I wanted a refund for all the advance except for the initial trimming and got no response. I told him that all the hay had washed away and that I had to hire another landscaping company to redo the area that was seeded with sod as well as the rest of the work as I had lost confidence in him and his company. He never responded. In Sept the neighbor saw me at the house and told me that Prentice was ignoring his calls and he was considering a lawsuit. In early October I finally saw Prentice back at the neighbor's house and asked him where my refund was. His response was "you fired me and you told me I had until Sept to do the work. You have no refund coming"! Again I told him the mulching and retriming and weeding was to be done in Sept not the rest of the work. My advice is do not hire this company and do not make the mistake I did by giving him a deposit. He is not trustworthy.
    - Phillip W.
  • A
    GROUND EFFECTS Landscape Construction Inc.
    Josh and Mary are a great team. Our job was difficult - a brand new driveway on a big hill. They took the time to listen to our idea and offer feasible alternatives. The job was done quickly and it looks beautiful. It is exactly what we needed.
    - Nancy R.
  • A
    Mottern Masonry Design
    We had a positive experience with Mottern Masonry from top to finish. We appreciated the time the owner (Jeff) took answering our questions at the beginning of the project. Some of the other masonry companies we talked just gave us the price and said "We can do that", but Jeff helped us think through the pros and cons of our ideas. We had ideas, but we definitely needed professional input to help us decide which materials to use, how wide to make the drive and the walkways, etc. Once we established our final vision, Jeff provided us with a detailed contract and timeline, which they adhered to throughout the project. The price was mid-range compared to other companies we talked to, and they were worth every penny! The crew was courteous and professional at all times. They take great pride in their work--as they should--and were fun and easy to work with! The end result is a driveway and walkway that make me smile every time I drive or walk up to the house. Beauty and function rolled into one! Look no further than Mottern Masonry.
    - Hannah J.
  • A
    Julio and his crew are wonderful! They created a walkway to my backyard and upgraded my backyard by planting different plants. It was so professional done with limited time frame, we decided to hire him again to do our front walkway. Julio explained to us why our old walkway kept collapse in the past and provided the permanent solution for it. The walkway is so beautifully done and we are very pleased. We will recommend Julio���s company to anyone we know! Thank you, Julio!
    - Julia S.
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Patio Pavers in Falls Church

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