Care Options an Ann E O'Neil Inc

Angie's List since January 2012

B Rated | 3 Reviews

Description

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Verified Reviews

A few reviews for this pro…

A

RATED

04/16/2013

We are happy with them and have been working with them since December. Their personnel are very good and their prices are reasonable. They charge an hourly rate of $20 per hour but it will be going up in May. There is nothing that I don't like. We had to arrange care on a very quick basis and we were very pleased with how well they matched our request for a care giver. We had interviewed them befo...

DESCRIPTION OF WORK
We are using Care Options for home health care for my mother-in-law.

CATEGORY home elder care

A

RATED

03/13/2013

It went great! My first impression with the registered nurse at the hospital was very positive; she was professional, warm, knowledgeable, and answered all my questions. After they had selected a home care worker for me, they called to tell me her name, and when she would come to my house. The care worker (Caroline) arrived on time, and stayed with me during a portion of the day for a two week per...

DESCRIPTION OF WORK
I contacted this service before I was released from the hospital in mid January 2013. A representative (who was a registered nurse) came to my hospital room to explain the services available for me, and the fees. She took all my information, as to what care I would need, and when I needed it, and arranged for care the moment I came home.

CATEGORY home elder care

F

RATED

01/16/2012

They were simply terrible. There was absolutely no communication. When problems were brought to their attention it was the fault of their client. They were poorly trained and unsupervised. It was the worst experience my family has ever had dealing with anyone. It was the worst professional group of people we have ever dealt with. I encourage to not even bother and pick up the phone for these peopl...

DESCRIPTION OF WORK
They provided senior care manager services as well as in home care.

CATEGORY home elder care

Services Offered

Home healthcare.

Services Not Offered

Ask for details

General Information
Payment Options
Check
Senior Discount
No