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Why You Should Hire a Pro to Finish a Basement

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Basement Remodeling reviews in Fairfax

Real People ~ Real Reviews ~ Real Results

  • We couldn't be happier with the Phoenix Home Services team and the work that they did renovating our basement! The company was recommended to my husband and I through a family friend and from the first interaction with them, we knew we wanted to hire them. During the first walk-through Steve listened to our ideas and provided numerous suggestions on ways that we can achieve what we wanted. He worked within our budget and was always patient and helpful when we were indecisive or changed our minds about something. Having someone that was readily available and very responsive made the process extremely smooth and easy. We decided on having them put up drywall, put in recessed lighting, adding wall sconces, redoing the staircase and railing, changing the storage doors and all hardware, building sliding double barn doors to hide our storage area, creating built-ins, and even more small details and finishings. Once work began the project manager, Dan, was at our house everyday before we left for work and even on a few Saturdays. He provided constant updates on their progress and kept us updated on what they would be working on each day. Coming home and seeing what they did was the highlight of our days! Dan built custom double sliding barn doors and a built-in entertainment center, which came out so beautifully! You could tell how meticulous he was and how many hours he spent putting these pieces together and we love them so much! They were very diligent with their work and it took about 5 weeks to renovate our entire basement, which was pretty fast considering the size of our basement and what they had to accomplish. We are so happy with the results and now feel that our basement is the best room in the house. We would highly recommend working with Phoenix Home Services and will definitely use them again for future projects!
    - Krista C.
  • Incredible work. We hired them to fix the place up and paint the house as we wanted to put it on the market soon. Carlos gave us an unbelievable price, and did a fabulous job. Not only was everything better than anticipated, he even vacuumed the hose afterwards! Outright impressive.
    - George C.
  • We originally hired Carlos and his team to drywall our basement ceiling and repair some damaged areas. We were so pleased with his work, that we turned a three day job into a three week basement renovation extravaganza. The results are absolutely beautiful and it was a great experience working with him. He had some fantastic ideas to address the challenges of our "finished" basement which had been "renovated" by the previous owner. I feel like there is nothing he can't do. His quote was slightly higher than other contractors we interviewed, but his talent, team, and craftsmanship were more than worth it. I can't recommend him enough!
    - Leslie W.
  • This is my 2nd job with Dustin, this one is a polar opposite of the deck job he did for us. Current project was delayed by 2+ months to start, and took 4+ months before I terminated the contract (contract stated estimated 5-7 weeks). I would text and call Dustin almost daily trying to get the job moving! Each time I was met with new deadlines and new excuses. Subcontractors would go to other jobs, and would come to my house only about once a week. There were mistakes made throughout the whole job, sometimes I'd catch them, sometimes I wouldn't. Most mistakes were eventually fixed. Read the contract carefully, it offers little customer protection and does not include a termination for cause clause; it took a conversation with a lawyer to figure out how to get out of the contract legally. In addition all payment phases of the contract should include very specific details (our first contact with Dustin did for the deck; this second contract for the basement did not - we overlooked this and this led to some unnecessary arguments). In the end we parted as amicably as possibly in this disastrous situation, but this job should have gone a lot differently. The work that B&R and Dustin did was good quality. I just wish it wouldn't have taken ½ a year and I still need to hire someone to finish the job.
    - Maxim K.
  • Cyrus Construction did a GREAT job on our basement! They were honest, reliable and communicated with us every step of the way. We are very happy with the quality of the work and will hire them again for future projects.
    - dorie s.
  • It went very well. Two things that stand out for us: these are totally reliable and honest workers that came in to our home and they were responsive when there were questions during the process. The process was simple, we contacted them and they came out and evaluated the space and we told them what we wanted done. Measurements were done. They emailed an estimate and we reviewed this, clarified anything confusing and signed the contract and provided the deposit. The order was placed for the cabinets, hardware, and other supplies that were needed for the job. They started promptly and on time in the morning, taped thick cardboard to cover where necessary, and put plastic to confine the area. Demolition was done rapidly and carefully. For the kitchen this involved removing a wall, several layers of old flooring, old cabinets, counters, and appliances except the dishwasher, fridge, and stove. They placed those three in a another room and the located the fridge so that we could use it during the project. In the basement, they helped us move large furniture and carefully put plastic with zippers to cordon off the space that was to be renovated from the non-renovated area. The basement was stripped down to the studs and all corroded plumbing was replaced and new plumbing was introduced in another section of the basement for the large laundry room. The project manager was very accessible and professional anytime we had questions. They cleaned up the space (broom swept the debris away every day and placed all demoed items on a large plastic sheet that was collected or placed everything in a large dumpster they supplied. They also supplied an outside john for the workers to use when they were working on the basement. *They made every effort to provide everything we asked for and for all three projects they transformed the dark/outdated spaces and created BEAUTIFUL and professionally-executed functional spaces. Family and friends who knew our home before, were stunned and impressed at how different and wonderful everything looks now. I asked them to create an extremely large kitchen pantry and they designed it and built it intelligently and it is a complete home run- including niche in it for my vacuum cleaner/brooms/etc. The upstairs bathroom was completed in a timely manner and they They used smart design and expertise in solving issues that came up. They worked with us on prices to help us keep expenses reasonable for our budget. The responsiveness, professional and respectful behavior of project manager left us with a good feeling and we will use them again. I just cannot tell you what a relief it was to have workers in our home that we trusted and workmanship that speaks for itself in beauty and function.
    - Monica R.
  • OK, wrote company for estimate first with my drawing and pictures they requested. It took awhile to get back to me. So I purchased their 99.00 special for a drawing to be done as well as a take off. Met with their lead estimator who did a nice job and was quick in turning around the drawing. Price was OK but many contract stipulations putting all risk and responsibility and burden on the client and no risk to themselves . No clear cost breakout or scope clarifications in proposal. Just Lump sum proposal that was not specific in nature.
    - Marshall V.
  • Tunc's team was amazing and the entire remodel process went smoothly. This is not usually the case with remodeling projects. Here are some highlights: - Tunc came himself to do the estimate, and checked in frequently to make sure the job was proceeding well. - The crew was friendly and really nice. - The work was really excellent. All involved were really conscientious about details. - The cost was in the middle of the range of estimates we received. Based on our experiences, we would definitely use them again for future, bigger projects (e.g. kitchen, bathroom).
    - Jenna K.
  • I did not hire Cyrus. I was undecided and it was a somewhat hard decision between Cyrus and another company as both had good reviews and were similar in cost. I ended up with a company that was closer to my area.
    - Shelby E.
  • Jim is a consummate professional. He makes sure everything he does is up to county code and also up to his high standards for quality. He cares about the work he does and makes sure he can take pride in his finished projects. In addition he is likeable, friendly and easy to work with.
    - FRANCES L.
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Basement Remodeling Contractors in Fairfax

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