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Outdoor Living reviews in Fairfax

  • D
    Total Remodeling Systems
    We were unable to get the variance permission from Fairfax County to allow the construction to proceed (after 2 years of trying). We have tried to cancel the contract with Total Remodeling Systems, and they have been completely unresponsive. We have sent 3 letters, 4 emails, and left half a dozen messages. We cannot get anyone to acknowledge that we want to cancel the contract, and we cannot get anyone to provide us with information about a refund (or partial refund) of our 20% deposit. We have been trying for 6 MONTHS to get a response. NOTHING!!!
    - Linda P.
  • A
    VIP POOLS
    Paul is the heart, soul, and brains of his company. He truly cares and treats our pool like his own. He has gone above and beyond, numerous times. There is no one else I trust. Thank you, Paul and VIP Crew!
    - Emmy Obruba E.
  • A
    VIP POOLS
    I do not imagine any other way to be a pool owner. VIP pools services makes it 100% worry free and can really experience a personalized service. The owner stays on top of everything and is always available to answer questions and help.
    - Catalina M.
  • A
    VIP POOLS
    Happy with pool surface...mini-pebbles with glass beads. Weekly maintenance during pool season since 2016. Paul and his team are professional, courteous, caring, hardworking and kind. Paul even came over on Labor Day weekend when our pump was not working...now that is above and beyond! Paul really cares about his clients and their satisfaction. Prices are fair and comparable. The water is always crystal clear and thankfully no one has ever gotten sick from swimming in our pool. Thank you, Paul and VIP Crew!
    - Emmy Obruba E.
  • A
    Screenmobile of Northern Virginia
    Rob was extremely responsive. I got an estimate right away, we set a date and he stuck to it - working around constant storms. The porch was completely rescreened. This system is of a higher quality than anything we have had in the past. He was able to install a proper door, which I have tried for 30 years to get done. He and his team went the extra mile and added some small touches that greatly improved utility and look. I could not be happier with the process and the end result.
    - Sunny B.
  • A
    Anthony & Sylvan Pools
    A&S was great on all levels. The work was done in a timely and professional manner. The only delays were weather related, but A&S quickly rescheduled. The sales and service staff were great before, during , and after the install. Small issues arose (like any large project) but the A&S staff immediately corrected the issues. After completion, I utilized the pool service staff for a few service issues (covered under warranty) and the service was handled very quickly, resolving my small issues. More importantly no cost to me. I visited the Chantilly, Va, store on a regular basis for free water testing and all around pool care questions regarding the pool maintenance. The store was an Invaluable resource for a 1st time pool owner. Also, used them to open and close the pool for the summer and winter season. I would totaly recommend A&S for pool constrution, retail store, and service calls. Great company with outstanding service.
    - FRANK S.
  • A
    Anthony & Sylvan Pools
    Great, was unsure of what type of cover to purhase, i have 3 large dogs. Store a staff recommended full hard cover vice more of a mess typecover. This cover was able to handle the weight of the dogs. Included in the purchase price was a free pool closing!!
    - FRANK S.
  • A
    FAIRFAX PROPANE
    I called Jim at Fairfax Propane because my Weber gas grill hadn't been working properly and I was searching for someone to repair it. He talked to me on the phone and explained in detail what I should do to take it apart and clean/inspect a few of the parts. He told me to bring in 3 specific parts if that didn't work and he would set it up in his shop and diagnose the problem. Unfortunately my efforts did not fix the grill, so I brought him the parts and he set up them up and was able to quickly find the issue. I did not need any repairs or replacement parts in order to get my grill working again. He did not charge me anything and was so helpful in teaching me about the inner workings of a gas grill. I would highly recommend Fairfax Propane!
    - Katie T.
  • C
    Adkins Pool Service Inc
    Owners daughter(?) wouldn't clean the filter, so we complained. From then on, the quality declined, and we saw unusual charges in out invoices. First, the filter system needs to be closed tightly to prevent leaks - and it wasn't. It leaked anytime the filter was changed, so my wife or I had to tighten it whenever we came in town. Chemicals were interesting as one week we were charged to raise the ph, and the next week we were charged to lower the ph. This went on until we canceleled service.
    - Mark P.
  • A
    ASP - America's Swimming Pool Co Springfield VA
    James and his people are very knowledgeable and courteous. Unlike many other pool companies, ASP actually wants the work. So many people say they will call back or show up and look at your pool but never do. You can count on ASP to be there when you need them. They installed a new filter,pump and salt water generator in my pool in 2014. Great advice. They give you pros and cons of the different options and recommend the product that works best for you and your pool.
    - Daniel G.
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Outdoor Services in Fairfax

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