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Independent Living reviews in Fairfax

Real People ~ Real Reviews ~ Real Results

  • The latest worker has sat down the entire time, every time she comes into my home (I thought she was going to give ideas to help me achieve my goals - she hasn't). She has never even looked in my bedroom or bathroom in order to give me some organizational ideas. I never expected her to clean but I had expected her to be honest, and - in my opinion - she wasn't. This company lost a sizable grant from Fairfax County and wound up getting rid of a big chunk of their staff. Within the next week I was told that my insurance was not going to pay for these services for me anymore. I asked my worker, and she put the blame on me. She said that I only clean when she is here, which is not true. I know other individuals in Arlington who also will be losing services. There is an opportunity to appeal, but Pathway Homes isn't appealing. I was told in a condescending tone of voice that I had achieved all of my goals. While I have achieved some of my goals, other goals have not been achieved. It's my belief that this company is pulling out of Arlington. Of course they cannot say that because that would be considered discriminatory. Instead of telling clients the truth, they are talking down to us, as though needing services was something we chose, as though we are selfish to want help that we need. Mental illness isn't something anyone would choose. Needing to learn daily living skills is embarrassing enough without the extra garbage. This service was covered by my insurance 100% so I'm not sure of the cost. I'm hoping between now and the time my services end, my worker will choose to put on her thinking cap about how I can organize things better rather than sitting on my couch telling me that I only clean when she's there (not true). The big thing is, my housing (others' housing as well) hinges on my home being near immaculate. The annual inspection for me is 2 months after my services end. Great timing. It is my opinion that this company has seen its heyday and is on the way out. I appreciate the help and ideas I got from those who have worked with me in the past. Instead of fighting for approval so that I (and others) can transfer over to a company that works within the county, they are letting people slip through the cracks, most of whom are not as able to advocate for themselves. To me, that is not caring; that is not supportive. To me, that is flat out wrong. In its mission statement, it states that there is no time limit to these services, a very lofty and disingenuous notion that sounds lovely, and it was lovely for a time. Now what we as clients have is a big bad ball of ugly. In the months that I have left with this worker (and with these services), I don't really know what's going to happen. She will likely just stay seated on my couch. I was told I would be a part of my recovery plan. I knew that there would be a time when I would no longer need support services, and I was assured that I would be the main part of that decision once the time came. On top of all that, I recently found out from the management company where I live that she has been leaving her car parked in the garage where I live and going somewhere else after she is finished at my place. Now I will have to escort her to her car. This is where I live and, rather than do her job, she is taking advantage of having free parking. It's unethical and disrespectful and now I will have to treat her like a naughty child simply because she didn't seem to want to do the right thing and leave completely when our time was up.
    - Kristine G.
  • They were excellent.  I did a lot of research before I used them for my Mother.  I actually found them as a result of going through the visiting nurses association who said we can’t recommend anybody but I can tell you people in our offices have used first couple of these that I’m going to give you.  And they were one of them.  They actually gave me a standard list of questions to ask every agency that I called.  And they were wonderful.  They turned out to be wonderful.
    - Rebecca R.
  • I used them for about a year and a half. They were fine. They sent us one home health aide who was good. There wasn't really outstanding. I didn't have any issues with the service. The employee was sometimes late.
    - Julie G.
  • .
    - Gerald W.
  • They come to me, and it makes them really convenient. The nurse that comes to my house is excellent.
    - SUSAN S.
  • They were prompt, courteous, and professional. It is an excellent choice. They were very good.
    - Gloria S.
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Retirement Communities in Fairfax

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  • 1st Care

    6505 Briggs Rd
    Warrenton, VA