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Hvac Repair reviews in Fairfax

  • A
    BVSM Heating & Air Conditioning is a customer focused, highly professional heating & air conditioning company. They thoroughly inspected our Carrier system and explained what they did. BVSM's annual maintenance pricing is very affordable. We highly recommend BVSM.
    - Michael M.
  • A
    The whole process was easy. I called late afternoon on New Years Eve and Jose was at the house less than an hour later to fix the heater. Jose was fantastic! Highly recommend. We will definitely use again.
    - Ricky A.
  • A
    Our efficiency gas furnace wasn't regularly coming on or staying on. We have used A-1 / Krafft (a combined company) to service our Carrier unit since we moved in, so gave them a call. We were able to schedule to have someone come out on a day I chose, and they gave me a 3-hour time window. Terrance arrived during the expected time frame, and he was friendly and professional. He inspected the unit and the vents, and ran a number of tests. He recommended a replacement part, and said their office would call to schedule a time to come back to replace it. They called and scheduled the work for the next day. John came the next day, and was also friendly and professional. To solve the problem he unclogged the drain line. The unit has been working great ever since.
    - Anna Pruett E.
  • A
    I cannot say enough positive things about Mann-in. I called on a Saturday, after a gas leak at our meter, to have someone check out our 25-year-old furnace. Dan came out to look at the system just to be sure our family was safe, and offered some great advice. We had a new system installed first thing Monday morning. Mann-in offered low-pressure service, processed our rebates with Washington gas for the upgraded furnace, and even did extra work to get us a partial refund for our older furnace directly from Carrier. We could not be more impressed. I highly recommend.
    - Catie P.
  • F
    We had been happy customers for over 10 years and always had punctual, quality work. I don't know what happened to this company, but I'm done. As usual I had a routine, annual Fall maintenance appt. scheduled, but THREE times. The first time he didn't show they said he injured himself. The second time it was snowing and they weren't working. The third time no one showed up and no one called. Please see google reviews for more current, similar experiences.
    - Suzanne F.
  • A
    A few years ago, I became a customer of Indoor Air Quality Medics on the advice of my son, and they have always provided excellent service. Last week, my heat pump system stopped running in the middle of the night, causing me to wake up because of the cold. I spoke with IAQ Medics early the next morning and they arranged for a technician to come that afternoon. I asked for someone experienced, because my system is over a decade old. Jonathan Tinker called me ahead of his arrival, and arrived promptly at the beginning of the scheduled service window. He quickly figured out that the problem was a failed circuit breaker on the indoor air handler. He saved me money on the repair by rewiring around it, after explaining to me that these circuit breakers are only there as a convenience for repairmen, and are not a safety feature. I really appreciated Jonathan's expertise and his ability to quickly solve the problem at a minimum cost. He was also great at communicating with me and easy to work with. I highly recommend Jonathan and IAQ Medics.
    - Paul T.
  • A
    I have used IAQ for over 5 years for 3 different houses. The work has involved everything from regular maintenance of our HVAC systems - one of them being a Geothermal unit, to full on installation of in wall, room by room cooling heating units for a whole house. Every interaction with them has been positive, from the dispatchers to the technicians. Courteous, efficient, competent, straightforward, responsive, with shared priorities - like, not only a well functioning HVAC unit, but like their name says, they care about your family's Indoor Air Quality. I recommend them highly.
    - sharon p.
  • A
    Fast. Repairman called the salesman. Salesman said he was prohibited from giving a breakdown of parts and labor. For personal reasons I let him make the sale. The full day of work by two men was quick and included improved refrigerant line location, improved door access for air filter, and full cleanup. If your funds are tight you may have to insist on competing bids and ask for whatever discounts are available. You may like the phone calls and emails prior to technician arrival. You may like the all digital reports. And if an old wire breaks, the technicians solve the problem. F H Furr wants to do maintenance inspections later. You get what you pay for.
    - george b.
  • F
    Relying on Angie's List reviews, we chose Mannix to come to our home and perform the work. We had to wait over a month to get an appointment for a tune up on our older AC unit. The unit was working perfectly all summer long before Mannix arrived on a very hot July day. The young tech arrived on time and was professional, however when he saw our unit he seemed confused and nervous. Before he started working we told him we were thinking about replacing the system in the next year and wanted to get a quote for that as well. He said he would set up a sales appointment and have someone contact us. While working on the unit we spilled coolant or some type of fluid, and then said we needed to put more in which would cost us several hundreds of dollars. Later that evening when we were getting ready for bed we noticed that the house had heated up substantially and adjusted it down more. We woke up in the middle of the night and realized the house never cooled, and was now sitting at 85 degrees while blowing hot air. I was on maternity leave and ran to my newborn baby, whom I had in a sleep sack, worried he overheated since newborns cannot sweat. He was incredibly hot and lethargic. I immediately called the emergency line of Mannix and was told that if they came out and the unit wasn't working because it was our fault, we would be charged a large fee because it's after hours, so I left a very teary voicemail with management about what was going on. The rest of the night was miserable. I called Mannix first thing in the morning crying about the experience we went through all night and she said she would get someone to us immediately. No one came until late in the afternoon, but they were sure able to get their sales team to our house first thing in the morning. Since the representative broke our system the sales team offered me a 10% discount on a new system (yes, you read that right!) for the "inconvenience" of sleeping and living in a home close to 90 degrees with a newborn. A new tech came out later that afternoon, assessed the situation, and in more or less words said the guy that came out earlier, which he said was a newer, younger tech, should have never done what he did to our system because of the age, and broke it. No one from Mannix followed up with me to see how things were going or apologized to me. Their inexperienced employee broke our unit, then they tried to sell me on a new one through them with a bonus 10% discount for my troubles, and I had to live in a 90 degree home with a baby that was only a few weeks old for an entire week until I could get another company to come out and install a new unit, setting me back close to $6,000. They also never refunded me the tune up fee which adds insult to injury. DO NOT USE THIS COMPANY. They lack the proper training and customer service when they make mistakes.
    - Lauyren H.
  • A
    As always, top notch job! Found the issue with the AC within 5 minutes and it was fixed. Brandon was my tech, always professional and very pleasant to talk too! Thank you IAQ and thank you Dario for leading a great company!
    - Thomas D.
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HVAC Contractors in Fairfax

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