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Chimney Cap Repair reviews in Fairfax

  • F
    Animal Control Solutions
    Terrible experience. They supposedly installed steel mesh, concreted in, and covered with lattice to prevent a ground hog from living under my deck. Everything was fine until the ground hog returned. How does a ground hog dig through concrete. Despite numerous phone calls, pictures, emails and even a conversation with the owner, the problem was never fully remedied. They FINALLY poured a small amount of concrete, but since it wasn't all the way around the deck, this only diverted the ground hog to another entry point. Thankfully, this problem didn't prevent the closing on the sale of this house. Unresponsive and unreliable. Stay away.
    - Meg K.
  • A
    Top Hat Chimney Services LLC
    Top Hat (Mike) arrived on time and as promised. Also, he called in advance to advise that he was on the way to my home. He removed the damaged chimney cap and replaced it with a much better cap that is stainless steel with a lifetime warranty. He then took all the damaged cap parts with him for disposal. I continue to use and will only use Top Hat Chimney for all my chimney (fire or furnace) needs.
    - Robert C.
  • A
    Fairfax Chimney & Fence, Inc
    They did a great job installing everything in 2012, going extra fast before super-storm Sandy blew in. Recently, the chimney flex-cap turned out to be defective, and they did a prompt warranty replacement. Thanks!
    - Eileen C.
  • A
    Chimney Inspectors, LLC
    Vitaly found, explained to me, and showed me pictures of the cracked liners and a couple of other things that an inspector would see and comment on. He struck me as knowledgeable, honest, and trustworthy. I have hired him to make the repairs and he has been very accommodating about scheduling the work. I intend to hire him for work on the new house, too.
    - William A.
  • F
    Winston's Chimney Service
    There were very inflexible with their schedule, they were very rigid and not helpful in looking at other scheduling options. They paid no attention that I was a repeat customer. They quoted me an outrageous price (double what I had done just two years ago). They refused to apply any discounts for a repeat customer or Angies list. Finally they accepted to do only one discount after me pushing. Needless to say, I was left with a bitter taste in my mouth and a desire to give the business to someone else who actually appreciates their customers. Never again and I will never recommend Winston to anyone. I will make sure my friends and neighbors are aware and to see service elsewhere. That is not how you treat your customers.
    - Wisam H.
  • A
    Mottern Masonry Design
    Jeff Mottern came out and provided an estimate. He arrived early, after calling to see if that was okay. Once he saw the chimney, he guessed the age of the house pretty much exactly and let me know immediately what needed to be done to restore the chimney. It was clearly evident that Jeff and Mottern Masonry Design were experienced experts at doing this type of work. He said that they would try to match the brick the best they could, but there might be some difference in color. Jeff explained the process, provided an estimate and start date. He let me know ahead of time that any rainy days would, understandably, push the schedule back that number of days. After a few rainy days, Jeff called me and let me know when they would be starting the job. Jeff and his team showed up a little ahead of time. The work was completed on schedule. Mottern Masonry Design did an outstanding job in craftsmanship, professionalism and quality. The brick color and mortar match so closely to the original that it is difficult to tell the new from the old. It is amazing how much the rebuilt chimney improves the look of the house. Overall experience was Excellent. I would definitely hire Mottern Masonry Design again.
    - Peter L.
  • A
    American Professional Chimney & Masonry
    The gents were on time and very courteous. They made quick work of the clean and inspection and didn't leave mess behind. They noticed a crack in the crown / cap outside and took a picture and sent it to us as well as provided an estimate for repairs. We'll get a second opinion just to be safe.
    - Lenora_Rob Z.
  • F
    Woodburners Chimney Sweep & Repairs LLC
    I contracted with Woodburners Chimney Sweep & Repair, LLC to clean my chimney. In the process of performing the cleaning, Woodburners noted several repairs needed to be made to the chimney. Woodburners subsequently performed the repairs, but I claimed that Woodburners damaged the aluminum fascia on the side of the garage next to the chimney while in the process of completing the repairs. Woodburners denied any responsibility and stated it could not have caused the damage. I then hired another chimney contractor to inspect the work performed by Woodburners. The inspection found that Woodburners incorrectly installed the rain guard and the flex crown, making them a hazard during high winds, and causing rain to pool on low areas. I subsequently pursued the matter in court against Woodburners on July 29, 2016, and received a judgment against Woodburners for the cost to replace and repair the flex crown and rain guard. 
    - TERRY K.
  • A
    The Chimney Doctor Nova Inc
    Everything went extremely well! We were going through natural gas conversion from an oil furnace and had to get the chimney relined and inspected. Elizabeth was super helpful and even went out of her way to speak to our natural gas contractor for some permit coordination. She understood we had a strict timeline and worked out the scheduling so that Victor and his crew came as soon as possible for the work. The technicians were punctual and very professional. They did a great job cleaning up the workspace after the job was complete. The stainless steel lining came with a warranty and a maintenance schedule for the next 10 years. We're not familiar with the brand but the warranty is through M-Flex and is for 25 years. Mailed in shortly after install. This was our first time dealing with a chimney and the whole experience with the Chimney Doctor was very educating and we will definitely go with them again for our annual cleaning. We really appreciate their patience, especially Elizabeth and Victor who had to answer all our newbie questions.
    - Thinh H.
  • A
    Leon's Masonry Services
    Our experience with Luis Leon was outstanding.  He took the time to understand our problems and offer thoughtful and cost effective solutions.  All of the work that was done for us was professionally and meticulously completed to his own exceptionally high standards.  We thank him for his hard work and hope to work with him again in the near future.
    - Shervan T.
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Chimney Cap Repairs in Fairfax

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