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Home Improvement reviews in Fairfax Station

  • F
    Len the Plumber
    We were searching for a plumber to hook up a new bar sink in our basement. To save you reading the whole review if you don't want the details, here is the bottom line: Len the Plumber quoted us $1,875 for a job that another plumber did for $825. If you want the details, here they are. Representative arrived around 6pm as expected. He was very pleasant, friendly, and professional. We have no issues with the service representative. When we called to make the appointment, we were told there was a chance that the job could be done that evening. When the technician arrived and looked at the job, he said it was a "couple of hours" of work and didn't want to get started at 6pm. That was totally fine with us. The job itself was to run new supply lines and a new drain line to a new sink that we had already installed in a countertop in our basement. The new sink was against a wall that opened into a closet where existing supply lines and a drain line were present. Very easy access to all of the existing plumbing, and easy access to both sides of the wall where the new lines needed to be run. The distance from the existing plumbing to the new sink is only a few feet. It probably would be less than 20 feet total of new supply line that needed to be run (10 each for hot/cold). After checking out the scene, the technician went to his truck to work up an estimate. When he returned to the house, he said it would be "eighteen seventy-five" to do the job. My mind took several seconds to digest what he had just said. Here is my best recollection of the dialog that followed: Me: You mean ONE THOUSAND, EIGHT HUNDRED AND SEVENTY-FIVE dollars? Him: Yes Me: You said it was a "couple hour" job - what is your hourly labor rate? $500 per hour? Him: That's a flat fee for the whole job. We can't break out labor and supply costs. What were you hoping to pay? Me: I'm hoping to pay as little as needed to get the job done. How can you possibly justify that amount? Him: It's just what it costs. If you call any of our competitors - F H Furr, Michael and Sons, they are going to charge the same amount. Me: That's insane for a small job. Him: Let me talk to my manager and see if we can lower the price. Me: You're going to have to lower it by half for me to even consider it. Him: We can't lower it by half, but let me see what I can do. (goes to truck for a call with his manager, and returns) Him: We can take $200 off that price. Me: No way. Have a nice day. ----- Unbelievable. I've literally had far better experiences with buying used cars. No way we'll ever call Len the Plumber again. Once again, we had no concerns whatsoever with the service technician that came to the house. He was just at the mercy of his bosses who were trying to squeeze us for as much as they thought they could get us to pay, regardless of the actual amount of labor or supplies to do the job.
    - Jennifer Y.
  • A
    Pacifica F&R LLC
    He did a good job. He was meticulous with the work such as ensuring the proper bulbs were being used and uniformly being used and cleaned the fixture covers. It's obvious he takes pride in what he does.
    - Conrad M.
  • A
    John Donohue Asphalt Paving
    John Donohue���s Asphalt Paving Company arrived when they said they would, removed loose and badly broken areas, fill holes, and install a hot mix asphalt 2 inch think for a complete overlay. They cleaned up everything. The driveway looks great! Thank you to John Donohue and his team for doing a great job! I would highly recommend John Donohue���s Asphalt Paving Company.
    - Tom M.
  • A
    K&K Air Duct and Carpet Cleaning LLC
    Very pleased with the level of service I received from the company. Very professional, friendly, great customer service and good quality work for an excellent price. Will hire her again and recommend to family and friends
    - Hamid R.
  • A
    Jim the Handyman
    Everything went just as planned, on time and well done. Although their estimate was in the mid-range of estimates I received, I felt the work of the servicemen was very professional and well done, well worth the few extra bucks. All in all, I was very pleased and would definitely recommend this service. Kudos to Jose, Oscar and Leo who did fine work at our home.
    - Pamela B.
  • A
    DeckMaster Inc
    We were not at home to see the cleaning of the deck, but the result was beautiful. It didn't look like our old, moldy gray deck any more! The wood was restored to brightness. We were afraid that weeks of daily rain that prevented the completion of the job would impair the result, but it was no problem. When the time came to complete the staining and sealing, Carlos and Cesar, Team #14, did a beautiful, thorough job. They carefully covered everything that was not to be stained- including the metal balusters- a tedious task that they took very seriously. They worked steadily all day and completed everything including the cleanup. They were cheerful and easy to work with. We could not be happier with the result. Our deck looks great.
    - Jane C.
  • A
    Appleton Campbell
    The company technicians, Steven, James and Zack were very professional and competent. They did excellent job in both removing the old unit and installing the new one. In addition to this job, we have used Appleton Campbell for several projects over the past couple of years, to include, installing a back up propane generator, installing replacement electrical lighting, and replacing a hot water heater. The company and their personal, to include both field and office individuals, were very competent and courteous. We highly recommend this company to other individuals.
    - sherwood p.
  • A
    Garcia Tree & Lawn Care Inc.
    They were professional, punctual, hard-working, and delightful to work with. They did what they said they would do, when they said they would do it, for the agreed on price. I will call them for all future landscaping needs.
    - Beth C.
  • F
    Len the Plumber
    Do not recommend them as they are clearly a franchise with inept schedulers. Over the years, I have been much more satisfied with individually or family owned small business owners. When I initially called, I told them the specific problem related to our geothermal and they said they could do the work which I understood to be the same day in afternoon ... as advertised and as told. When the window for them to come came and I called to check to see if someone coming, they said the scheduler had scheduled them for the following afternoon. I said I need it sooner and they said they could come in the morning between 8-12 the next day ... Friday - also mentioned it was for geothermal again. I called Friday morning at 8 to ensure someone was coming out sooner vs. later as the AC no longer working and under a heat advisory. The scheduler said since they were already scheduled should be one of first visits and that they would call before coming. About 30 minutes later, I got a call from the dispatcher saying they do not work on geothermal and would have to call someone else.
    - Kathy A.
  • A
    Builders Fence Co
    Excellent work. They were prompt, and very easy to work with. Their estimate was spot on and very reasonable. We had one tiny issue, after we had paid them in full, and they came out the very next day to resolve it. Highly recommend!
    - Elizabeth K.
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Home Improvement Services in Fairfax Station

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