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Specialized Services reviews in Exmore

  • F
    Home Depot is not honoring signed contract price for roof install and tried to increase the price. Signed a contract with Home Depot rep. Brian Fellini (spelling?) on March 12, 2016 to replace the shingles on my roof, and any damaged wood underneath. The agreement was for $14k and the install was scheduled for April 6, 2016. On April 6, 2016, I receive a call from Brian Fellini, informing me that he misjudged the area and that there would be an additional $3400 increase. I left a message informing Mr. Fellini that I expected Home Depot to honor the signed contract. I received a call from the regional rep. Brad Dormer, and we negotiated an increase of $1000, to bring the new total to $15,000 total, and rescheduled the install date for May 20, 2016. On May 20, 2016, Grace Roofing arrived at my house, and had been subcontracted by Home Depot to do the install. When starting demolition, Grace roofing, found that there would be need for more disposal and added expense. I received another call from Brad Dormer informing me that the new price would increase by $10,200, for a total of $25,200. Mr. Dormer also said that Brian Fellini should have requested an attic inspection when writing the contract, and because he's new, there is still a learning curve. Grace Roofing, didn't do an inspection before starting demolition either. It wasn't until after tearing a hole in my roof, that they stopped working. Brad Dormer, informed me via phone, that Home Depot would not honor the signed contract for the price agreed upon and that without paying the additional increase, they wouldn't be installing the roof. Grace Roofing, patched the hole they created with another color shingles, and I know have a mismatched roof. Home Depot signed a contract to complete services, and hasn't honored it. I am also left with a mismatched color roof, that could have been prevented, had the representative performed his duties properly. I am asking for Home Depot to cover the cost of the roof replacement.
    - Richard H.
  • A
    Dr Johnny's Appliance
    If you call them up, they are up there either that day or the next day, so it's very fast response. They are very honest and I've been very pleased with them over the years. They are very polite and do a great job.
    - Colleen P.
  • A
    They were clean cut and honest people. Very professional and knowledgeable.
    - Robert V.
  • A
    Jack's Ladder
    Unfortunately I can't put in the screenshots of the contract or the damage around the skylight, however they are available if anyone wishes to see them.
    - Deborah C.
  • A
    Bay Storage
    It went well. Will use it again. People were nice and polite. Place was clean.
    - Randy P.
  • A
    TransAuthority Idealease - Tidewater
    He was very helpful and accommodating. As I only talked to him on the phone I left the RV there and then went back and picked it up when it was fixed.
    - Jane T.
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Specialized Services in Exmore

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