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Find Top-Rated Earlysville Flooring Installers

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Flooring reviews in Earlysville

  • A
    Troy Bilt was a great fit for our job. Troy and Mark do quality work and are very interactive and responsive as the job progresses . Troy came out promptly to give a quote. Work was started sooner than originally planned and he stayed on the job until it was completed. He also suggested a few value added enhancements as things moved along. Troy has a good eye for detail and matching new construction in with the existing structure. The job site was cleaned up every day before they left; and all trash and waste material was removed from the site. All the county inspections went smoothly. I look forward to using Troy Bilt again for future projects.
    - Jim W.
  • A
    The tile appeared to have stains on it, but it turns out it wasn't stains. It was that the coating that initially had been put on it had eroded some what. So they did a nice job of cleaning that up. I was quite impressed. I thought I was going to have to take it out and replace it. They enabled me to keep the tile I had. The fellow that runs the company seems to be very knowledgeable about flooring and the kind of cleaning products that should be used on it and so on. They diagnosed the problem I was having with the floor and they remedied it. Just one person came out to complete the service. They left the area fine, there wasn't much to pick up. They completed the work in a reasonable time.
    - Elizabeth B.
  • C
    It was a challenging experience.  We had challenges scheduling the install.  They must be busy or short staffed.  There were also communication issues.
    My email to Teresa our sales rep after the installers were on-site and I finally realized that in order to go from stairs that were completely carpeted to stairs with a runner, you need to fix and paint nail holes on the riser HOWEVER you need to remove all the carpet in order to paint the riser BUT Teresa charged me to remove the carpet.  
    My email to Teresa:
    I don't feel the communication was very clear on the steps. You did use the words however I don't feel you communicated what needed to occur. The only way for me to prep the back of the steps was to have all the carpet removed prior therefore why would you charge me to remove carpet?  The hardwood finish on the runners of the steps was perfect which is what you were asking about in stating that you do not refinish hardwood.  The real issue has to do with the risers that were not painted but would be exposed in the new runner. You never mentioned the risers you only discussed preparing the hardwoods and the hardwoods didn't need anything. For somebody that doesn't deal with carpet like me this makes a big difference and you trying to communicate with me or anyone else.
    When they re-installed all the door, the installers hands were dirty and they left black smudge marks on all the doors.  We found 2x nails left in the carpet that they failed to remove by stepping on them bare foot.  Turns out they are used while stretching the carpet. They had to come back to install the carpet on the stairs which went pretty smoothly and the warehouse manager was great to work with.  They also knocked a hole in the drywall during the install which my painter fixed.  It was an accident and these things happen.  The warehouse manager didn't hesitate to say he would pay for the fix.  They installers were apologetic and let me know as soon as it happened.
    - BRIAN B.
  • C
    I used this provider once before and they were fine; however, this time the regrouting, tile cleaning, etc. were subpar. It seemed like a rush job, and they did not properly apply the Angie's List discount. Disappointed.
    - Catherine T.
  • A
    it all went incredibly well. Since moving to the area , this is by far the best service I have experienced! The company is family owned and they are the most honest, reliable, proud, hard working people. From the moment I was in the showroom until they finished the job, I can tell you that there is nothing I can complain about. They show up on time, clean up, (daily), any debris, clutter, etc. The floors look fantastic. They are very meticulous in making sure the floors are laid properly. In addition to the furniture, they even helped with moving items to and from rooms, they I was unable to carry myself. I had them place rugs under furniture when the floors were finished and they put up with my changing decisions with good humor. I would not even look at anyone else if you are looking for flooring. Sheaves is the place to go!!! 
    On a side note, I had two other estimates, prior to Sheaves. Not only were they more expensive but (after Sheaves measured my floors, found out the first company that had come to measure floors (when the house was empty), had over-measured by 300 square feet. That is almost the size of two additional guest room. Sheaves did repeat the measurements and confirmed the discrepancy. That was a huge lesson for me!!! 
    Thanks, again Jeff, Darlene, Aaron, Brandon, Cameron. I love my floors!!!! 
    See you when we finish our basement
    - joan d.
  • A
    Sheaves is a first-rate, highly professional company. (And no, they didn't pay me to write this.) Jeff Sheaves' questions and comments when he was taking measurements and telling us about his business made me feel that they would be the people we wanted to work with. For example, when he measured rooms, he used a tape measure instead of a laser. He said that lasers can be inaccurate and make the amount of flooring come up short.
    We already have oak flooring on our first floor, and wanted matching floors upstairs. We wanted prefinished in order to avoid the dust and fumes from sanding and finishing here in the house. We also wanted the work to be done in as few days as possible, since we both work at home. The other two contractors could only offer us prefinished flooring with microgrooves. That means the floors have visible grooves on both edges of the boards. It would look different from the main floor.
    Jeff offered us square-edged boards, which look like floors that are sanded and finished. In addition, the flooring, made of red oak, is manufactured here in Virginia, and we liked the idea of buying local. Sheaves price quotation was impressive because it was completely transparent. They laid out every element--flooring, molding and a lot of other stuff, along with labor. They were in the middle of the other two quotes we received. Low price wasn't our primary criteria. Pricing was part of several considerations.
    Our decision to hire them was a very good one. They worked with us to plan the sequencing of the installation, room by room, for maximum convenience for us and efficiency for them. They were punctual and worked diligently throughout the day, bringing their lunches to make best use of their time. They worked very cleanly, vacuuming dust, etc. as they ripped up the carpets and padding and laid down the floors. All the sawing took place outside. And they tidied up at the end of each day. The crew consisted of 4 people--Jeff Sheaves and his son and daughter, and fourth young man they have carefully trained and who has worked with them for awhile.
    They were also a pleasure to have in the house. Polite, friendly, and with a great sense of humor. They brought the job in on time and on budget. The work is impeccable and the floors are beautiful. And the whole look of our house has risen a notch. When its time to sell (many years from now, we hope), it's going to impress prospective buyers.
    I would recommend Sheaves to anyone.


    - Linda K.
  • A
    Since we were doing the work so far from his normal work area, he told us what to order and we had it delivered to the house. We knew we would pay extra time and mileage to come across the mountain, bet we have used TROY-BILT before and would not consider using another company.
    TROY IS OUR MAN!

    as always - an excellent job. We continue to recommend him to anyone needing his kind of work.
    - Lee E.
  • C
    unknown
    - Frank V.
  • A
    unknown
    - Katharine M.
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Flooring Installers in Earlysville

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