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Hazard Remediation reviews in Dunn Loring

  • F
    Acclaimed Home Solutions Inc.
    They came in with another company and they worked together. I wanted my money back. The water came in thru the basement. I rented a shopvac, and two fans for $81. They charged me $1200 for that. They were lousy and I had some more guys in to fix the leak again. I will never use them again, and I wouldn't recommend them.
    - Paula H.
  • A
    First Priority Cleaning & Restoration LLC
    We bought a short sale and soon after we started our remodeling work we found out some serious mold issues behind the kitchen sink and behind the wall of the master bathroom shower.  We immediately hired a well advertised national company who claimed them as the best in the business.  They performed poorly and charged a ton.  Furthermore, we were left in the situation that the mold issue became airborne and the lab result conducted by the hygienist shown seriously mold issues.  The company we originally hired went through the lab result and decided to charge us twice the originally bill in addition to the original charge, and the scope doesn't even cover the entire thing.  Further more, because it happened at around Thanksgiving weekend, they cannot even come until after the holidays, which would leave us in the mess for about a week.  The project manager has promised that we were in good hand, but he lied.
    Anyway, that was the background why we decided to do more research before we hire another company.  Lucky enough, I found First Priority on Angieslist.  They were actually not the first company shown up on the top when you search, nor they have enough reviews to convince you they were good.  However, with a lot of bad lucks with large company, I decided to call a few companies and make more cautious decisions.  
    David showed up at my house in time.  He and his assistant Zack were professional and friendly.  They walked through the house patiently with my wife and I, and in addition to the issues we have already found, he even pointed out more potential issue needed attention.  Basically, the findings are consistent with what the Industrial hygienist did, but much more thorough than the previous company did.  I need to point out that David is very honest in term of pointing out issues, and he was not trying to scare me anything but to ensure he find everything.  
    We then got an email from him about the price and they were able to work starting the Saturday right after Thanksgiving, given that we were really desperate and trying to get everything done asap so that we do keep our schedule with our other contractors.  It is critical since you never know when those contractors will have time for you.
    David provide us with a reasonable price which is much lower than the original company, but the scope of the job expanded a lot.  The original company only agrees to work for 3 days, but David literally performed the job at my place for about a week.  Also, in the contract there were 5 air scrubbers rental included for 3 days which in fact David brought 9 air scrubbers for about a week.  He told me the reason was he felt the need to have more machines to get the best possible result.
    They have done extensive demolishing work at many areas, and redo the areas were done poorly by the original hired company, plus they did a lot of hepa vacuuming and mopping for the entire house.  The house was about 2750 square feet plus a 900 square fee basement.  This is a lot of work for the money I spent.  
    David also came when the hygienist conducting the final air sampling and walk through.  There was one very small area which was pointed out by the hygienist during the walk through, and I call that a reasonable imperfection.  After the hygienist finished the work, he came back and finished the little area the next day.
    In the end, the lab result came back and it was almost perfect.  There was only one mold spore found in all air samples and in fact comparing the the outdoor air, there was less mold spores indoor than outside.  Even the hygienist call this a good surprise and he has never seen anyone had ever achieved this level.
    In the end, after David collected the payment from me, he and his assistant cleaned up and left no trash I have to worry about.  David also showed me which cleanser for mold I should use, and where I could get them for a good price, just in case I found some small spots with mold and I can do it myself.
    Overall, my experience with First Priority was very satisfactory, and I felt the job they had performed was very much worth the price I paid.  In fact, one of the new neighbors in my community had hired them before and praised highly about them too.  I wish I knew that before I hired the original company.  This company does care about their reputation, and does care about what they do.  I will highly recommend anyone to hire them for any water damage/mold related issues.  No matter how big the job is, I am sure you will find your decision is right.

    - Tianyao S.
  • A
    MoldGone LLC
    Tech set up equipment in several key areas of the home. Took the sampling of air. Received results of the test within a week.
    - Kathleen M.
  • A
    They are great.  They really know what they are doing, they are nice people, and I felt comfortable in their hands.
    - Janet W.
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Remediation Services in Dunn Loring

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