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Appliance Repair reviews in Dunn Loring

  • F
    Discount Appliances Repair HVAC
    We have used DAR multiple times . Our prior experiences were positive enough that we trusted them to service appliances at a recently purchased property with only tenants present. I called them to this new property with 3 issues. 1) Downdraft vent on range not working, 2) Refrigerator Ice Maker working but not dispensing ice and finally, 3) One burner on stove not working. Service charges were assessed as follows: $69 for first appliance and $35 for each additional appliance and (applied independently) against each repair. Technician reconnected the igniter for the non-working burner ($139 - less service visit). Work was done satisfactorily. We did not have DAR service the refrigerator ice maker motor and the downdraft hood. DAR told me downdraft hood needed new control board and switch and would cost: $426 (parts and labor) to repair. The refrigerator ice maker needed a new motor cost at a of $387. I was pretty surprised by the estimates so I asked my tenant who was overseeing the DAR tech. My tenant, a former army tech, who oversaw technician let me know that control board was fine and there was "no way the control board was bad and only the switch needs replacement". I went back to DAR rep and questioned the repair and they insisted that control board replacement was necessary and told them what we found. Long story short. I bought the a new actuator switch only for the downdraft hood ($50) and an Whirlpool auger motor ($100) on Amazon. It took us 10 minutes to install both the new actuator switch for the downdraft hood and the auger motor for the ice maker. Everything works fine now. I would never use this company again. Even if the scope of repair was legitimate, their labor rates are ridiculous considering that it only took us a few minutes to install each of the new parts.
    - Vinay G.
  • A
    ABW Appliances Showroom: Silver Spring

    When we initially saw the leak on the floor from the freezer, we thought someone left the door open but eventually we found that it actually came from the freezer.  We did some internet searching only to find that multitudes of people have complained about this same thing.  Even to the point of replacing their fridge/freezer.  Apparently it is a design flaw.

    ABW made a service call.  Everything worked fine for about a week but the problem reappeared.  Called ABW back on a Monday and they came out the next day for a more extensive fix that included a kit from the manufacturer. ABW only charged us for the part upon the second visit and did not charge an additional trip/labor charge. 

    We were very pleased with ABW scheduling the service -- Thank you Brooke, Pablo, and others.  And many thanks to Todd, the technician.  He was very professional, efficient, and took care not to damage our wood kitchen floor. He even arrived earlier that our scheduled appointment -- but called first to make sure it was OK.   

    Will definitely buy our next appliance from ABW because their service is top notch.   

    - Becka L.
  • A
    Discount Appliances Repair HVAC
    They evaluated the icemaker and fixed it.  One person came out and took him about 3-4 hrs.  He also checked the leak in the basement.  He was on time and did a good job.  He was very good and I would recommend him.
    - Kiran H.
  • A
    Discount Appliances Repair HVAC
    I bought this coupon with the expectation that the provider would repair
    our dishwasher. Unfortunately, the diswasher was not worth saving, and
    we bought a new one. The tech was
    - Pam R.
  • A
    AAA Repairs Inc
    I called the company at noon on a Saturday and had the technician at my house within an hour.  It took him all of one minute to diagnose the problem, which was a busted defroster in the freezer.  Didn't have the necessary part but returned with it within a half hour.  While he was away the office called me and provided the price for the repair.  A reasonable price for the service provided.  Upon his return to the house the technician painstakingly defrosted the freezer with a hand-held hair dryer.  This took some time, but he said he couldn't just chip the frost away as that could damage the underlying components.  Nice.
    Friendly, courteous, and competent technician.  Didn't try to up sell us on anything.  I'm a satisfied customer.
    - Daniel S.
  • A
    DMV Appliance Repair Services LLC
    Everyone at DMV gives superior service. Every tech we've had assigned and the operator/dispatcher is always friendly and fully responsive. When I report in tenants with an emergency or a routine maintenance item they are courteous, fast, and the price is unbeatable. I have never felt like they overcharge my home owner for basic appliance services. They have handled garbage disposals, washers, dryers, dishwashers, etc. I fully trust them and they are always my first choice to call.
    - Tracy C.
  • A
    Expert Appliance Services
    I called for an appointment on Friday and at my request the service call was Saturday.  The technician was prompt, calling 30 minutes ahead of arrival within the 2 hour time frame I had been given.  He was thorough and clearly explained the problem to me - my machine needed a new motor, which he had in stock.  I needed to consider my options and did not commit to replacement at that time, but I called him a bit later asking that he make the repair for me.  He came on Monday within the promised time frame and made the repair efficiently, leaving the laundry area neat upon departure.  He was clear, professional, and efficient.  This was a very positive repair experience.
    - Laurie G.
  • A
    DMV Appliance Repair Services LLC
    The company was very easy to schedule a service call (next day). Shan was very professional and worked quickly to diagnose and fix the issue. Would hire again for any large appliance issues.
    - Christopher N.
  • C
    DMV Appliance Repair Services LLC
    They never responded to contact via email.
    - Ben F.
  • B
    Service Master
    - Susan W.
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Appliance Services in Dunn Loring

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