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Door Installation reviews in Dumfries

  • C
    I've learned to take the Angie's List five star ratings with a grain of salt. Like other contractors I've used based on recommendations from here, I doubt the high ratings they have. I purchased a new Entry Door from this company based on the ratings from this site. I am satisfied with the quality of the door I purchased. It appears to be well made and has performed well over the last few months. Prior to contracting with WW I received other quotes from competitors with good ratings on this site. Although the installation of this door is functional and adequately sealed against the weather, I felt like I should point out some of things I observed during the installation. 1. Appearance matters! If you accept a very messy work truck, then what do you think this communicates to potential customers as you drive thru town, or when you arrive to complete a job? 2. The install required WW to remove the existing door, and the carpenters or the company did not anticipate any issues with water damage or rot to the sill underneath the old door. The had no materials nor tools to correct issues like this. If I hadn't insisted on it and paid for it, then I would have a new door installed over a rotted sill without any care from the carpenters installing it. This should have been a no go for any carpenter and not at my insistence to correct it. 3. Also I don't fault the contractor for leaving me a project to paint the outside of the door, but I would advise other customers to ask when you receive an estimate what the contractor will not do as part of the price.
    - Michele C.
  • A
    The Home Doctor crew did a great job. They showed up on time and ready to go. An assessment of the job was made by the lead man. He asked for any questions or concerns I had-had none. The site of the old door was cleared and the crew removed all debris. The new door was professionally installed and all actions were confirmed. The crew thoroughly cleaned the work site before departure. I was very pleased with the quality work of the Home Doctor company Top notch!!
    - Kent B.
  • A
    My friend and neighbor had his roof replaced by NOVA exteriors and highly recommended them. I interviewed another company and didn't get a good feeling from them. NOVA's salesman was competent, took his time to educate us and offered some valuable advice about what we needed to really focus on for our roof. For the cost of our deductible and the cost of an upgrade shingles, it was the best deal for a great product. The roof looks great and Peter, the owner sent his team out to address a few concerns I had no questions asked. The whole job took a day and the next morning to do. Cannot be happier with a result. Will use them for more work in the future, count on it.
    - Stephen R.
  • A
    I had trouble locking the doors. I had called previous handymen and even the Anderson Company and had no one that could help me until I called Helping Hands Handyman Service. He indicated that he had fixed previous Anderson doors. He and another man showed up, worked together and fixed both doors perfectly. I also was having problems with my front door and they removed the plate that the lock goes into and replaced it with a sturdier and more efficient plate and all three doors are problem free now.
    - Cindy & William S.
  • A
    They did a great job. The price was much less than other contractors, the work thorough, and the final result very pleasing. Rick Hylton, the owner, was very low pressure, gave us multiple options, explaining the pros and cons of each. He advised that we get at least 3 estimates. Each team cleaned up the old materials as they replaced with new. Rick was willing to meet with us at a time convenient for us, even if it was on a Saturday. Payment was made for each part of the job as that segment was completed. We had 32 windows replaced in addition to several bay windows and one gigantic sunporch window for which they had to construct a new frame. We had all the gutters replaced and a leaf guard inserted.
    - Mary W.
  • A
    Outstanding.  Very prompt and professional.  Excellent work and trustworthy.  Very impressed by his thoughts on alternate solutions and ability to provide different suggestions that resulted in excellent final solutions.  Best results of any work we have required in the past 16 years in this house.  Super nice person.  Very straight forward with estimate and pricing for component elements of the project.  Would definitely hire him again.  Not a single problem.
    - Donna M.
  • A
    Jeisen, as always, did a fantastic job. He went with me to Home Depot to pick the door I wanted and then quickly installed the door. Already have him coming back to replace my patio door in the basement. Highly recommended!
    - Jason S.
  • A
    Working with SNR Design and Build was SUCH A GREAT EXPERIENCE! Stan Riffle is the contractor. I had heard nightmares from my friends and neighbors regarding general contractors an was nervous about taking the plunge in working with someone to finish my basement. I found Stan on Angie's List with an A rating. He was extremely prompt in responding to my initial inquiry to finish the basement and made a timely appointment to walk through the space with me. I had an idea of what I wanted to do, but appreciated how Stan worked with me to solidify my ideas, sometimes telling me why something would not work and following up with an idea of what would. You could see that with his robust experience he knew what would and would not be successful. I liked that Stan always kept in mind the cost and end goal of finishing the basement. He realized I was on a budget and would discourage me from anything that would detract from my goal. We drew up a plan together. Stan was excellent in his communication. I knew what was happening and when. He also would pick up items from Lowe's when necessary. I could call/text him anytime and he was at my house almost every single day supervising the work. He was constantly checking in. He always insisted on attention to detail and the space was left clean at the end of every day. He was a true partner throughout the process. Let me tell you... THE BASEMENT IS GORGEOUS! Stan has two men that do the work- Charlie and Ramon. I can't compliment them highly enough. They were awesome! They arrived promptly every morning (M-F) between 7am and 8am, then worked all day. I could tell they were not taking any short-cuts. The quality of work was fantastic. They were so polite and I never worried about leaving them in my house alone. Total trust. There was clear daily progress and so exciting to see the basement transform. I even had them do a few extra projects in the rest of the house while they were here. You would be very happy with Ramon and Charlie's work! All of my neighbors and visiting family have been so impressed at the final job. The basement was finished AHEAD OF SCHEDULE and AT COST. I had added some things along the way and it was always very clear how that would impact my budget. Even with my upgrade and change requests, they were still finished well ahead of schedule. We passed inspection with flying colors. Even after the basement was completed and SNR Design had moved on to the next project, Stan was still instrumental in helping me with another issue with a separate contractor. Stan does not do wood stairs and had recommended another person. There was an issue with the job and even though he was under NO obligation to help me, he was my bulldog to ensure that the job was done to perfection. My friends with negative experiences could not believe how smoothly everything went for me! I would highly recommend SNR Design and Build, Stan, Ramon and Charlie. - Dea
    - Dea E.
  • A
    .Chris  came to my house in about an hour after I called.  He assessed the situation and fixed the problem in about 20 minutes. 
    The door latch was loose and extremely hard to open. He removed the latch, assessed the problem and had it in working order in a very short time.
       I have called on him in the past and highly recommend him to anyone who needs a locksmith.
    - Barbara D.
  • B
    Pretty good! They called me with 24-48 hours. I was a little skeptical, they left a message. They said call us back but I did not hear anything for 30 days. So I called them and I spoke with the owner. I told him about the story and he got me scheduled. The guy came out and he was polite and courteous. He did a great job. Generally when they do a special, they get a tonne of responses and it takes them a while. Probably that is why it took them time. I thought the price was fair.
    - Scott W.
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Door Installers in Dumfries

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