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Find Top-Rated Dumfries Car Detailers

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Car Detailing reviews in Dumfries

  • B
    I wasn't real happy with the way they handled something but not enough to grade them down. They kept my car over night and gave me a loaner car. They called me and tried to upgrade a few things. I said yes to one and no to another and when I picked it up they didn't do the thing I asked them to do. They are the closest dealer to me. The other one is 35 miles from me.
    - Sue T.
  • A
    The two gentlemen that came to my work location were very professional and so kind. They showed up on time and called my cell phone so I could come meet them in the parking lot of my work location which had been discussed the day before on the courtesy call they made to confirm the date and time. It took them a little under 2 hours to perform the detailing and the vehicle looks great. It hasn't looked that good since I bought it! The company originally told me I would owe an additional $20 since it was a SUV rather than a car which was fine with me as the coupon did say car, however, they did not charge me the extra $20! I could not have asked for better service or nicer employees. Would highly recommend and would use again!
    - Melissa R.
  • A
    Mike called to let me know that he would be running late which I greatly appreciated. Once he arrived at my home MIke assessed each room to be cleaned and explained the process he utilize to clean the carpet. As he cleaned my carpet he shared information that would enhance and extend the life of my carpet. I really appreciate the time he took to explain his process which no other company has bothered to do. I will definitely be using his services again in the very near future. He was very professional and friendly.
    - Shirley D.
  • F
    Purchased the Big Deal several months ago and scheduled the service via Angie's List message for 8 May 2014. Vendor was to confirm appointment on 7 May. He did not. Sent message to vendor on 7 May through Angie's List reminding vendor of appointment. Also called vendor on 7 May; no answer, so left message to confirm appointment. Vendor never returned call or message. Called vendor on 8 May; no answer, so left message. Vendor never showed up. No work was ever performed.
    - Kurt S.
  • A
    It went very well.  They did a good job.  I would definitely recommend, the guy was super nice.  He even returned the next day because he said he forgot to clean inside my glove compartment so he came back just to do that.  He was very careful about making sure that everything was taken care off.
    - Gary C.
  • B
    Car is only one year old, has been garaged and only driven 10,000 miles.  The primary reason I wanted the car detailed was to buff out a small scuff in the paint.  The technician did not have a buffer with him but did his best buffing the scuff by hand.  I had to pay an extra $20 because the car, an Acura RDX is a "small SUV".  I should have received a discount because of the ease of doing the job.  The techs were professional and personable, but I would not use this service again.  My wife and I could have detailed the car just as well and will in the future.
    - James W.
  • A
    Devin did a beautiful job detailing our vehicle, he worked non stop on the car for 6 hours. He arrived fully equipped to do the job.  He hand washed , machine buffed the car, steam cleaned and conditioned the leather seats, front and back.  Steam cleaned the dash, cup holders and ashtrays.  Vacuumed the entire interior and trunk.  Shampoo the floor mats. Cleaned the engine and headlights, cleaned and dressed the tires, polished and waxed rims and polished the tail pipes.  We are extremely happy with the job he did, the car looks brand new.   We will definitely recommend Devin to all of our family and friends.  Devin was very personable.
    - Donna S.
  • A
    The service was great as always and I didn't have to wait long. The staff, from the gentleman that took my order and payment, to the staff in the shop cleaning the car, were very polite and friendly. . It's amazing how a good cleaning will make a 10-year old car sparkle and shine!
    - KISHA R.
  • A
    Merchant was running late, but called to confirm appointment and notify me of delay.   They worked several hours in high heat and humidity to do the detail cleaning of my auto.  I was very happy with the results.  My 2002 Toyota Camry hadn't looked so good since it was new.  I had just returned from an out-of-state trip to northern New England which included travel on unpaved roads and during which I had loaded my car both going and coming with home improvement materials [flooring materials, rugs, painting supplies, etc], so the vehicle was exceptionally dusty and dirty.
    While cleaning, they found a COSTCO cash card under the front seat which I had misplaced several weeks previously.  They could have pocketed the card and I would have not been the wiser.  But they returned the card to me which indicates that they are both professional and honest.
    - James S.
  • A
    I initially had an appointment with Mr. Ken in March; however, I had to go out of town to take care of a sick relative and unfortunately I forgot to cancel my scheduled appointment.  When I returned I called Mr. Ken and I did not have any problem resheduling.  Mr. Ken and his associated did a wonderful job washing/waxing and cleaning my car.  He also offered me a special discount for my headlight restoration and I could not believe the difference.  It was awesome!!  I am very pleased with the services I received from Headlight Hero Restoration & Carwash Service.

    - Jackie T.
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Car Detailers in Dumfries

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