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Window Replacement reviews in Dulles

  • A
    Tom Hanger Home Improvement
    If you're looking for your windows to be replaced, I highly recommend Tom Hanger Home Improvement. We first started working with them (mostly Rick) six years ago, when we had them replace all of the windows on our town home. The windows have held up great over that time. Rick met with us initially, and was involved throughout the entire process, including personal trips to ensure the work was done well and to answer any questions we had. We called him this past week, six years later, because we noticed some water around one of our windows. It ended up being a siding installation issue that was totally unrelated to the window work we had done. Nevertheless, Rick personally drove out 24 hours after we called, diagnosed the issue, and resolved it without seeking payment. It's clear that they take ownership in the work that they do.
    - Debbie K.
  • A
    Homefix Custom Remodeling
    Excellent job from beginning to end. They kept in touch prior to the job and let me know there would be a date change because of the weather. The team arrived right on time, and the work was completed in one day. It looks fantastic. I would highly recommend this company.
    - Marilyn W.
  • A
    Easy Renovations
    Easy Renovations did an excellent job in repairing and renovating our house for sale. They are very professional, thoughtful, knowledgeable, reasonable, and delivered the work within timeline with good quality. Our house was sold quickly with the new look. I would highly recommend them!
    - Xiaowei W.
  • A
    Thompson Creek Window Company
    The quality of the product is really excellent. I mean, just the way the windows are put in, how you can, well they're modern, they're definitely more modern than what I had and these guys definitely was impressive as to knowing what the whole experience of putting them in. That's just what I would tell them, they did an excellent job of putting them in. Cleaned up and got everything. They had to tear the old ones out, and redo whatever they do around your seal when they do that. These guys knew what they were doing.
    - Sara B.
  • A
    Shiner Roofing Siding & Windows
    We looked at several window companies and got bids. Shiner came in at a more reasonable price and more around what we were expecting for both windows and roofing. The salesman was down to earth and not pushy at all. We liked that. The windows were good quality as well. The other bidders where at least $7000 higher. At any rate, we decided on Shiner as well because they had replaced a wall of windows 10 years earlier and had done a nice job. They came to do the windows first and they did a very nice job very quickly. They did forget to charge us the lead abatement fee and billed us later. They did discount this fee after we discussed it with them. They did the roof equally nicely and replaced any old wood. The only issue was that one of the roof edges ended up slightly longer than the old roof on one side which made the gutter less effective and rain poured over the gutter when we had downpours. They suggested installing a wider gutter and gave us a quote, but we have put that on a to do list for later. All of the Shiner employees were nice and easy to work with and they scheduled quickly and kept in contact with us. Overall, we are very pleased with the windows and roof and we have been impressed with the workmanship.
    - Jennifer A.
  • A
    JW Home Improvement
    Alberto & Kevin arrived on time each of the four days of the repair. They were very knowledgeable & provided sound advice on how to proceed with some challenging water leak issues. They did a very good job on all repairs & cleaned up after each part of the job. I like the labor per hour & materials at cost approach used by the company-I knew what to expect during each phase of the project.
    - Anne D.
  • A
    Nova Installations Inc
    We used NoVa to replace 6 windows and 2 sliding glass doors. They had the best price and reviews from the four quotes we got. The sales people are not the slightest bit push unlike other bigger named companies. Day-ofthey got right to work and finished within about 5 hours. The work crew wasn't overly friendly but they did good work. A few minor issues needed to be addressed including reinstalling blinds and adding a lock to the doors, but they were addressed promptly and the company made sure we were totally happy before collecting payment. Would definitely recommend.
    - Laura A.
  • A
    Thompson Creek Window Company
    They were wonderful. In fact they are coming back tomorrow to do more. We had one batch and are doing a second. We love them. They had some lovely windows that do all that we wanted. The sales guy came and did a general measurement for pricing. The official measuring guy came out on schedule to do all the measuring and he set the official install date, which happened as scheduled. It was about 3 weeks because they had to manufacture the windows. The install took one day for five windows. They even fought off a bee's nest. They even replaced the wood facing that had been infested with bees at no charge. They took extra care to foam up the edges of the windows so that everything was completely sealed because we had leaking which was the reason for getting the windows in the first place. I am thrilled to death because I haven't had a drop of water since. The front window came in cooler than the previous window where I had window film professionally installed so I was very, very pleased. Tomorrow they are doing the main level windows so I am really excited. I had several different quotes and they were amazing on price. They easily beat all of those with a better product. They gave me great financing options. There was no pressure to do it now for the price. They just said to call if I wanted to do stuff. The windows are beautiful and the install was excellent. They glide very nicely. They look amazing. I am getting a sliding glass door in the second batch. They were very responsive. They assigned a project manager who was available for questions. They always called when they said they would. They were very punctual. All appointments were kept as promised. They were very professional.
    - Jennifer B.
  • A
    Renewal by Andersen of Virginia & Washington DC
    The installation was quick and efficient (all 20 windows and the two sliding glass doors in the first day.)  The workers were conscientious about cleaning up inside and outside throughout the installation and ensuring that I had a place to continue working during the installation, since I work from home.  Given that the installation was at the end of January, the weather turned cold quickly on the first installation day, so that speed was appreciated.  Two of the big selling points that offset the higher sale price were the Fibrex window technology (energy efficient glass, durability, can handle changes in temperature well over time, resale value) and the professional installers with over 20 years experience - those areas did not disappoint.  The windows drain well during rain due to the slope, and the fine mesh screens are not visible when dry, but they do hold water and obscure the view when it rains.  Looking forward to the fine mesh keeping all bugs out of the house this summer!
    When installing windows, the homeowner needs to know how replacement windows are different.  If the windows are installed inside the window frame, rather than on the outside of the house, they will take up space that may have been used by the window treatments.  That was not made clear, although there was a contract statement (fine print, of course) that indicated previous window treatments may not fit.  The most expensive window treatments did not fit and required valences and replacement (about $2400) that was not planned for.  If it was made clear during the sales presentation, it would have been a non-issue, but it was glossed over.  The token offer of a $100 prepaid Visa card was appreciated, but the impression was changed.
    We had two windows that had small drafts, and my request for follow up was quickly scheduled and windows adjusted.
    - Christopher B.
  • B
    Thompson Creek Window Company
    I liked the fact everything is under warranty even if I sell my home. The quality of the windows were good and they all seemed to work. They were prompt and friendly even when I had a minor issue with one of the windows. They did have high pressure sales tactics, which I did not like.
    - James H.
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Window Replacement Installers in Dulles

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