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Garage Door Repair And Installation reviews in Dulles

  • B
    Keyed In LLC
    The gentleman was extremely pleasant and I have nothing but good things to say about him and his work.
    There was a little mix up with the scheduling, they are very busy with so many offers going on right now which is why I gave a good instead of excellent in the responsiveness and punctuality area.
    - B. Michelle D.
  • F
    O���Brien Garage Doors ��� NOVA
    Called O'Brien doors and asked about their advertised $729 special for a 8x7 garage door with free installation. I explained that I needed a SPECIFIC MANUFACTURER and MODEL, which I provided. I was told that they would have to research and call me back. A couple days later, I received a call from them and they confirmed that they could obtain the door and also told me it would be the same price of $729. I called them back a few days later to schedule the work to be completed after obtaining 2 other competitive quotes from local companies for the exact same door. I reconfirmed the price for the specific model with O'Brien and was again told that the price was correct for the EXACT MODEL I requested but that it would take 2 to 3 weeks to order the door. I agreed to the lag time and was then told that someone would have to come out and inspect the garage before ordering the door or scheduling the installation. I agreed with this process. When the onsite inspection occurred, I was given a quote that was $1600 for the same door that was previously discussed was $729! When I explained that I was already quoted $729 for the door, I was told that everyone I had spoken to in the office was wrong (even though I reconfirmed with 2 different people)! When I called back to the office, the owner was not available to speak with me directly but the person I spoke to did speak with the owner and the person conveyed back to me that the price was correct and that I had not mentioned the specific model door or that I wanted it insulated or something to that affect.  The reality is that the door model only comes insulated and the only options are with windows or not, and 3 colors... 
    I would not recommend using them as they either do not have their act together or are in the business of bait and switch. They play with numbers, telling you free installation but then changing HUNDREDS of dollars over even list price for doors... Buyer beware.
    NOTE: I have 2 other quotes for the SAME MODEL door from 2 other local companies for less than $1100 installed and for the exact same hardware, etc.... That kind of proves my point.
    - Stephen David R.
  • F
    Called the company on a Friday morning. I was told no one was available and I was forwarded to the voice mail box of the "owner" of the company. I left a voice message to call me.
    Called again on Monday, after not hearing from anyone. Receptionist told me no one was available and I could call back or be forwarded to a voice mail box. I called 2 more times and no one was available to speak with me about my questions. I left another voice mail mid morning. No response. I called again on Monday afternoon. No one available, again. I asked the receptionist if there was anyone other than the "owner's" voice mail and she told me that no one was in the office. She also told me that she could write a hand-written message for someone and I when I asked her "if no one is in the office, who is going to read it?" Her response was, "Well, what do you want me to do about it?"
    Answer: Nothing... If I have to try to track someone down to ask them how much money I would need to give them for service, I will just look elsewhere! I must assume that this company already makes enough money and does not need mine!
    - Stephen David R.
  • A
    Door Doctor Inc
    These guys are AWESOME!  From the time i call until the work is done,  I was extremely pleased and have already referred them every chance I get. best estimate i received after calling around, The job was done fantastically, very professional. We couldn't have been more pleased.
    - Yasser H.
  • A
    Affordable Door
    The supervisor gave me an estimate over the phone, however there was a big difference between the price quoted when they came to my home. I was not prepared for that big gap between the estimates even though they said it is difficult to give an estimate over the phone.
    - Raghu C.
  • A
    Keyed In LLC
    The technician was very pleasant and efficient . The door was much quieter after he finished the job. I noticed some light coming in around the door after he left. I called them and 2 men came right back and adjusted the rubber strip around the door so it fit tightly at no charge. I would definitely recommend this company.
    - Mary R.
  • A
    Elements Home Remodeling
    We previously hired Elements Home Remodeling to replace our windows and paint our town house.  They did such a good job we called them again to install our hardwood floors in our kitchen and foyer. We had Bruce Oak hardwood installed.  The workmen were very professional and did an excellent job.  They moved all appliances  to install the hardwood under them.  They did an excellent job replacing all of the molding and transition strips.  Three workers completed the entire job in 6 hours, including removing the old floor and cleaning up after themselves. Mike came by to make sure everything was going well and to ensure we were pleased with the work. We would definitely hire Elements Home Remodeling again.  As a matter of fact, we have hired them to replace our gutters, garage door and replace/repair exterior wood trim on our town house.
    - Elizabeth G.
  • A
    Door Doctor Inc
    They showed up on time and completed the planned repair quickly.  The repair included fixing the optical safety sensor at the bottom of the door.  The wiring for the sensor turned out to be a problem making the repair take much longer than planned.  The tech did the extra work to fix the issue to make the sensor work properly, all with out complaint.  We were very happy.
    - Eric W.
  • A
    I had seen the work Door Systems did on a neighbor's house and I found the work to be excellent, which prompted me to contact them. Working with Joe to coordinate the work was easy. The technician arrived as scheduled and did an excellent job, working quickly and efficiently.
    I noticed within the first week following the replacement of the panel that one of the two springs that help raise/lower the door was "catching" at a certain point in the process. I contacted Joe and he sent a technician out promptly to fix no additional cost to me.
    I greatly appreciate the work Door Systems did for me and I would definitely hire them for future work.
    - Theresa C.
  • A
    they came out promptly and fixed the door for a reasonable price compared to the competition.
    - Dee S.
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Garage Door Repairs in Dulles

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