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Dermatology reviews in Disputanta

  • C
    Dermatology Associates of VA

    This was my first time in the Colonial Heights office. I live in Colonial Heights and had been traveling all the way to Richmond. My husband had been there before and saw Dr. Edsell and had nothing but great things to say about how wonderful she was; however, I was not able to get an appointment with her at the time I needed to go. When I arrived, the administrative staff greeted me and was very friendly, helpful, quick and professional. Very impressive. After that, it was down hill.

    The young lady who came and got me from the waiting room, I guess she was a nurse, not sure because she was cold, unfriendly and never introduced herself or said anything to me other than calling out my name, taking me to the exam room and saying "Here put these on, the doctor will be here shortly." Then, after that, she entered something into the computer and just sat there, staring, saying nothing. I tried to make conversation to no avail. She made me feel very awkward and unwelcome. I felt like she was judging the way my body looked. I am a little overweight and she was thin.  I have never felt like that in any other doctor's office.

    The doctor was a very young woman and had a very pleasant personality; however, her exam of me was extremely lacking. It took her like 1-2 minutes and she did not look at all parts of my body. I have had this exam before from a dermatologist in Richmond who was extremely thorough and she looked in every nook and cranny for signs of skin cancer. It took that doctor a good 10-15 minutes to complete the exam. My husband also had this done by Dr. Edsell and he stated she was extremely thorough with his exam. I left the exam room feeling that this was a waste of my time and money. This is supposed to be a preventative measure and skin cancer can come up anywhere on your body. Very disappointed. I made my next appointment with a different doctor and hopefully that doctor will be more thorough and have a better more people oriented assistant.

    In leaving and scheduling my next appointment, that lady was super friendly. If it was not for the excellent office staff and being able to chose another doctor there, I would not be going back.

    - Laure H.
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Dermatologists in Disputanta

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