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Appliance Repair reviews in Disputanta

  • A
    THE APPLIANCE PLACE INC
    Half of the control panel quit working on the dishwasher.  I called (after looking on Angie's List) a couple of repair places and ended up with The Appliance Place in Colonial Heights, VA (which would have been my choice from past dealings).  Made the appointment and the repairman was out there in just a few days.  The repair person went as far as to call Electrolux for me to see if there was any warranty left on the control panel and yes there was!  He ordered the part and came back out to the house just a few days later to fix it.  Very friendly and professional and I was not charged an arm and a leg for their service.  Very impressed!  After he left we had another problem with the dishwasher. Water leaked all over the kitchen after we ran it.  I called the office and the repair person happen to be there so they let me talk to him.  I explained the new problem and he ordered the part and will be out this afternoon to fix it.  Hopefully the dishwasher will be satisfied this time.
    - Dena L.
  • A
    Pierce Mechanical Inc
    My Central Air Conditioning system began leaking copious amounts of water all over the basement floor. It was suggested to me that the drain line for condensation was plugged and I should dump bleach down the vent line. Not comfortable with this option, I tried other, less toxic, ways of unblocking the pipe. I was able to stop some of the leaking but not all of it. After dumping out five-gallon buckets of water several times a day and repeatedly mopping out my garage, I relented and asked for help; something that doesn't come very easily to me. I asked a friend who is a General Contractor for a referral to a reliable HVAC company. I contacted Pierce Mechanical based on his recommendation.

    I called on Thursday and an appointment was scheduled for the following Tuesday morning; very reasonable considering the season and that my system was still running. Jeff arrived promptly when he was scheduled, and immediately began to assess the problem and where the water was coming from. He explained to me that the drain system was indeed blocked and that there wasn't really much I could have done to prevent it. This earned him big points with me, because I had been soundly beating myself up thinking that I had failed in some critical maintenance step caring for my home. I was fully expecting to endure a very expensive, all-day, disassemble and clean-out of my system because I had been negligent.

    Jeff immediately got to work cutting out the PVC pipes and showing me the blockage; YUCK! He cut and glued all new pipes and even corrected an error in the system that had been done fifteen years ago when it was installed. He then wiped down the entire system to remove the condensation that had accumulated just since we opened the garage door due to the excessive humidity we have been experiencing. He asked me to lower the thermostat so that the system would run continuously and checked for any remaining leaks. There were none. He then checked the coolant levels to ensure my system would continue to run as efficiently as possible.
    He removed the old PVC piping and cleaned up all of the trimmings from the floor. He even helped me dump out the buckets of water that had accumulated from the night before. I asked about the charges; he said that I would be charged for a service call. I was elated!
    Jeff was kind and courteous to me which was a welcome change from many of the encounters that I have had with workmen in my home. I highly recommend Pierce Mechanical; they treated me fairly and with respect, both on the phone during my initial call and during the service appointment.

    - Kimberly M.
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Appliance Services in Disputanta

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