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Locksmith reviews in Dale City

  • D
    Keyed In LLC
    The ad listed was misleading. I called prior to the locksmith coming and the individual that set up the appointment said that I should not have to pay too much extra to change the lock. Little did I know this was not true.
    - Shari T.
  • A
    Pop-A-Lock of Northern Virginia
    I have been totally satisfied by them. They are a great company. The first time they came the locks had broken in my door so I could not unlock my door. It was cold and raining. I could not get in my house and the owner himself came out and changed my door locks so I could get in my house. It was awesome. It was like 10 or 11 at night. I was very impressed.
    - Brenda P.
  • A
    NATIONAL LOCK & KEY
    He arrived on time, and was very professional, got right to work. He offered a choice for using the same key for all locks or different ones, and I appreciate being given an option. In addition to quickly finishing the job, he took the time to make some other smart, general security recommendations, which I really appreciated. I highly recommend National Lock & Key for being professional and going the extra mile
    - Laura J.
  • A
    Eastern Safe & Lock Inc
    I contacted Eastern on relatively short notice, calling Friday to schedule service for Monday. They were able to fit me in for first thing in the morning. I was given a 1 hour window for arrival, and he arrived on time. I quickly described the work, showing him the doors. At that point, I sat down to get some work done. He was done in about an hour, and everything was great. I asked him about one lock seeming to stick. He actually discovered that the door wasn't quite straight in the frame.
    - Curtis H.
  • A
    Keyed In LLC
    Everything went fine, there was a little delay in the installer getting there because of traffic.  We live in Woodbridge and I think the installer was coming from Maryland.  (I'm writing this review 8 months later).  Once the order was placed for the work I realized that I wanted the door to match the trim on our house when I called back about that I was told that they have to special order a color and it would then delay the appointment.  I did go back out to the website and saw that it was extra for a different color guess I should have read the fine print closer upon placing the order.  (I don't recall the exact price either.)
    - Adrienne M.
  • A
    Eastern Safe & Lock Inc
    My experience with them worked out fine. He saved me some money, because what I thought I needed, I really didn't need. They came out in a reasonable amount of time after I purchased the Big Deal. I was happy to get the keys made because I didn't have to leave my house to get it done. He was very informative, gave me some pointers, saved me some money and met my needs. He went through the whole house and gave me pointers, which I thought was very good and complete. I was a happy camper.
    - Ethel S.
  • F
    Eastern Safe & Lock Inc
    I was very disappointed with this service.  They replaced the lower handle but not the dead bolt.  A day later nothing was working.  I called them back out and they wanted to charge me for the service call as well as fixing the issue.  They did not apply the deal price for me either.  I called the company to complain and they sent me a check.  They were very hard to deal with.
    - Jacqueline B.
  • A
    Eastern Safe & Lock Inc
    It is always difficult to choose a vendor when you have absolutely no idea who to go to. I used Angie's list to sort locksmiths in our area and always love a deal, so I purchased the coupon. Buying the coupon was easy and setting up the appointment with Eastern was quick. The locksmith arrived on time, handled the work easily. We will use Eastern again!
    - Sara S.
  • A
    NATIONAL LOCK & KEY

    My call was answered by Ashley on a Friday afternoon.  I live just outside their service area (didn't realized until I called).  She checked to see if they service my home and called me back very quickly.  They could perform the service on Monday.  She provided clear and concise pricing.  They were in line with many other locksmiths in my area.  I purchased the deal through Angie's list - great value.  Manual (the locksmith) called me about 40 minutes before arrival and was very punctual.  He was very professional and super nice.  An absolute dear.  Went over the pricing so we were both on the same page. Took care of my rekeying.  I also had a deadbolt that was a little sticky (due to the door frame) - he adjusted it at no charge.  All my locks and deadbolts work fantastic after the service was performed - he definitely did perform above and beyond and my locks work better now than they did.

    Highly recommend National Lock and Key and will use them again!


    - Stacy W.
  • F
    Keyed In LLC
    Do not! Do not! Do not! Use this company. I purchased the $20 dollar big deal for a locksmith service call. After I brought it I noticed that in the small print it said that labor and parts were extra. I thought, OK ,I should have read it closer and I went on and accepted the charge for what turned out to be a estimate. That was a mistake! After they came over they tried to charge me $190 to change a door handle. When I asked them to leave the owner then called and offered to only rip me off for $125. I told him to keep my $20 dollars becasue it was worth it to make sure he didn't rip off anyone else. Bottom line. They use the service call to try to get people to pay outrageous prices becasue they are already there. Do not get suckered in to this company's scam.
    - Clifton B.
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Locksmiths in Dale City

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