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Hardwood Flooring reviews in Dale City

  • A
    It has been our pleasure to have the MW Construction team bring our vision of what we wanted our home to be to life.Their Construction crews are unbelievable. They exhibited nothing put professionalism while on the property. The design team is phenomenal. I’m thinking of buying another property, and will be giving them any future business when I do .
    - Monika H.
  • D
    after a couple of weeks went by the some of the floorings has become separated from its structure. I contacted the contractor (Humberto Benitez) several times to stop by my residence and take alook and resovle the issue but no response.
    - Aster G.
  • F
    From 31 Jan 17 -3 Feb-17 I had $23000 worth of new windows and doors installed through home depot. The installers were very polite and professional and for the most part did a great job. On May 5th, I get a frantic call from my wife stating there is a waterfall coming through one of the windows in my dining room. You will see in the video attached that the water was literally just flooding in. When I talked to home Depot that morning, the lady initially told me that they would not be able to get anyone to my house until the following day. I obviously lost my mind and told her that was unacceptable and had to have someone come out today to fix my brand new windows. The installation manager came to my house that afternoon and when I tried to show him the video of what happened he wouldn’t even look at it. He went outside and told me the problem wasn’t from the installation but was from the lack of caulking on the decorative piece above my window. I laughed at him and told him that I have not had any water leaking issues until after the new windows were installed. They came back on 8 May with Heather from Home Depot and they asked to use my hose to try and replicate it. I told them sure but this water was obviously pooling inside the window since they installed it. They were not able to replicate it and said that their third part insurance company would call to set up a time to have an inspector come to my house. At this time is when we noticed all 4 windows on the front of my house had water damage around the window and cracks in the seal of two of them where it was broke on installation. This insurance company tells me on 16 May that they are not going to send anyone out until they know the windows have been fixed. After talking to them, I called Heather back and she said I don’t know how they expect us to fix them if we cannot replicate it. I said I don’t care if you have to replace all 4 windows in order to get this right. I have major water damage all over the drywall encasing all 4 windows and the hard wood floors in my dining room were saturated by the time we woke up and were able to put towels down. It took 5 large bath towels to soak up most of the water. Here it is 3 weeks later and I have no answers on what Home Depot is going to do to fix my problem. I talked to my insurance company just to make sure they had all of this in their notes and on file but I will not pay the deductible and the raised insurance premiums due to Home Depot not following through with their installation and LIFETIME WARRANTY!!!! I have pictures and video of everything.
    - John R.
  • A
    law of painting was terrific !!! Tim and Jocsan came to my house in VA and provided me with an estimate to refinished my floors, paint my 3 level home, interior and exterior. These guys were great from the start, they seem very knowledgeable and knew exatcly what i wanted and the best way to aproach my project. Jocsan was very punctual everyday and very easy to communicate with. Im very particular and like things to be done my own way. The guys were able to accommodate every changes i had. . I have delt with terrible contractors before and was very skeptical sinced then, but these guys were so easy going and did a wonderful job. I am extremely happy the way the hardwood floors turned out and the painting looks AMAZING!!!!!. Thank you guys. I will definitely pass the word and recommend you to all my neighbors and friends.
    - Leslie G.
  • A
    We decided to just get the living room done first and see how things went.  The sub-contractor assigned to install the flooring showed up a little bit late on the appointed day but they called early in the morning to let us know and make sure it was OK.  We had prepped the room by removing as much furniture as we could and the contractor did the rest, they moved the couch and a huge mirror my wife owns from one side of the room to the other as they completed portions of the floor.  All in all they did a very good job and performed professionally throughout.  We are very happy with the service and with the results, the floor looks great.  If we get the rest of the ground floor done we will use this contracting team again.
    - Peter Z.
  • A
    I dealt with Tom as he came out and did the initial estimate.  I knew this would be a difficult job to do right and the estimate reflected that as it was only about 120 sqft.  This was not the lowest estimate I got but after speaking with Tom I thought they were the right folks to do the job.  The initial installation went well and they did a good job.  Crews showed up on time, were careful and cleaned up after they were done.  Initially I didn't notice a small section of a border that they did but after a couple of days I called Tom and asked him to take a look at it as it wasn't quite what I was expecting.  Mind you it looked good just not exactly what I was looking for. After looking at the section, that I wasn't completely satisfied with, Tom agreed to have the guys come back and re-work it.  The guys came back and re-did the small section and it's now perfect.

    I am completely satisfied with Hatcher's work and whole heartily recommend them.

    - Matthew B.
  • A
    Edwhar Nunez and the entire Absolute Flooring team could not have been more professional.  Edwhar would contact me as soon as possible to answer any questions I had before the installation.  Tony Rodas came out for my estimate appointment and was on time and very knowledgeable.  The team that came in and did the actual installation were professional and efficient.  They were also very respectful of my home.  Edwhar came by to inspect the site and asked if I had any questions or concerns.  Overall it was the best experience I have had to date with any contractor.
    - Traci A.
  • A
    Design Expo did a great job on my hardwood and marble flooring installation. The floors look great and the price was reasonable. The owner Scott was very responsive and was involved at every step in the process. He made sure I was happy with the installation before the final balance was settled, which I appreciated. I would definitely use Design Expo again.
    - Linda G.
  • A
    Well I'd like to begin by saying that I am not an easy customer to deal with, I have very high standards,and on top of that, I was very nervous to begin my project because I have heard so many horror stories from friends and coworkers on their home remodeling companies, and products gone wrong.... However, I have nothing to say but amazing things regarding my experience with MO at Firuze tile, kitchen, &, bath in alexandria off general washington drive. Granted I had several other estimates from other companies before finally stumbling into Firuze but boyyy am I glad I did!! The experience I had was absolutely fantastic!!! MO is very knowledgeable, and has so much experience in this field that he eased my stress and made this so easy! He was very attentive and patient even though at first I was indecisive about which material I would have on my floor, and with his deep insight he really helped me make the best selection I could have possibly made. Not only was the service AFFORDABLE, but it was so WELL ORGANIZED and PROFESSIONAL that I am mad I ran out of space to put more flooring lol!! Overall, I highly suggest if you need any flooring work at all to go visit MO at Firuze in Alexandria, he is so great! We will definitely be recommending him and the facility to our friends and family in need of any remodeling! Oh and their showroom is the best!! So much variety! They not only do flooring but they also do full bathroom & kitchen remodeling! And they carry a lot of products in stock, which are beautiful! I will go back there for all of my jobs in the future, what an awesome place!
    - Maria S.
  • A
    Max and his team were absolutely top-notch from the initial contact to the moment they left my clean, gleaming new floors for me to enjoy! I initially reached out to three flooring companies that I found through Angie's List and Max was the first to respond to my email inquiry. We scheduled an estimate for two weeks later (the soonest we both had time available) and he was on-time and on-point when our appointment time came around. Of the three estimates I had done, Max was the only estimator who was down on the floor, evaluating the existing floors and the level of difficulty/challenges we might face in changing tile out for hardwood. He had so many good insights and helpful ideas- he even offered to replace a missing handle on a kitchen cabinet door while he was there, no charge. I was impressed by his attention to detail, the different kinds of samples that he brought, and his professionalism.
    As my husband (who is in Afghanistan this year) and I made some long-distance decisions, Max was very responsive to our questions and changes. We ultimately decided to use Max because of his responsiveness and his attention to detail. When the happy day finally came to install the new floors, Max's team showed up right on time, professionally dressed and got down to work right away. Literally right away- they wasted no time and worked steadily and silently, focused on getting the job done well and on-time. I was very impressed! Max came a little later in the morning to supervise some of the trickier parts of the prep job. He then decided to go all the way back to his shop mid-morning to get a toe molding that would look better than the pieces that the manufacturer sent! Woodbridge to Sterling and back on a Saturday afternoon is no joking matter with our traffic. 
    At the end of the day, Max and his team cleaned everything thoroughly- my driveway, my yard, my front porch, my kitchen (even wiping down counters and appliances), and the dining room. They even moved my dining furniture back into place and fixed a broken kitchen cabinet door before they left. Max provided excellent advice on care and upkeep for my floors and they left surplus boards and a guarantee, in case something turns amiss in the future. 
    I am delighted with the flooring, with the service, and with the peace of mind knowing that I can call Pro Floor with questions or concerns. My husband and I are very happy that we made this investment and can't wait to show off our updated space over the holidays!
    - Elizabeth K.
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Hardwood Floors in Dale City

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