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Beauty & Grooming reviews in Dale City

  • F
    Beyond Studio
    Horrible experience with Lorena Vasquez . I went there to Beyond Studio to have my roots touched up with highlights on Tuesday because they had been grown out. I told her I wanted the roots done and if she could incorporate more brown to match the under part of my hair that isn't included in a "partial foil" she said it would have it. After she did the highlights, she went to go sit on the couch and proceeded to just be on her phone for 30! minutes. She didn't ONCE even come over to check the hair or how my hair was taking the color...mind you first time I was with her. I actually call her name twice for her attention because I know my hair takes quickly and I didn't want to be on for too long. I end up standing up to go to her because she's so in her phone she isn't paying attention. I tell her I checked my hair and it looked white. She said "nooo honey, it's just the cream on top of your hair. You can't tell the color right now, it's going to take awhile." Mind you I've had many highlights done on my hair. So after 35 minutes...she finally comes back over and we wash my hair out. I told her RIGHT away as soon as she finished drying my hair and finally let me see my hair in the mirror... it was WHITE!. I even said to her "Uh, it's REALLY WHITE!" She happily said "Yea, it is." THIS IS NOT WHAT I ASKED FROM HER...NOT even CLOSE to the picture I even showed her. She said "Ok, no problem we can tone it down." She puts toner on my hair which I later find out she had the nerve to CHARGE me for toner she needed to tone the ridiculous color she made my hair that I didn't ask for....then completed turned my hair from having any highlights at all to all brown. I didn't notice it as much in the salon but when I got in the car with the sun and at home...basically different lighting not a speck of blonde highlights anywhere in my "partial foil" that I paid for. I got home made the appointment right away and even put in the notes needed the highlights..that I already paid for. Went there today and she absolutely refused to do my hair for what I paid for...the highlights. Told me that I left the salon and that's the end of her job. That's supposedly the rule there...which is funny because while I was there...another customer was unhappy about the "gray highlights" that were supposed to be blonde and the guy who I believe is the manager of the Beyond Studio salon told her go wash it out at least 4x if she still didn't like after a WEEK to come back and HE would do it. Lorena flat out told me she wasn't going to do my hair and that she wasn't going to argue with me about it. Told her I wanted to talk to the manager...she said "I am the manager" smiling while saying it to. I said fine, I'll call the bank to tell them services were not rendered...since they were not...and I have called them and already told them what happened. 3 hours of my life and $205 DOWN THE DRAIN because she was too into her **** phone to pay attention to my hair in the first **** place. NEVER will tell anyone to go to Beyond Studio where she works nor to see her...especially if that's her policy but also doesn't tell customers the policy before they even leave the salon. Funny how that works, huh.
    - Lissette P.
  • A
    Laser Electrolysis Center
    Rhonda is awesome.  She explained everything and was super helpful and courteous. 
    Not only that, recently with a big snow storm coming, she called me days before to offer me a chance to reschedule earlier, just incase we did actually get a lot of snow.  Now that is customer support!
    I would recommend her to anyone needing her services.
    - Christopher and Socheata S.
  • A
    NT Salon
    Kim really listened to what I wanted! She was very professional about removing the messy silk wraps that had been done at a different salon, then discussed options for restoring my damaged nails. After two unpleasant experiences at other nearby salons, it was quite a relief to meet Kim and find myself in capable, gentle and knowledgable hands.
    - Sheryl S.
  • A
    Sunshine salon & barber
    My hairstylist has just opened up a new place, and she has been great. I have been using her for 4 or 5 years. I don't know what she does for customers, but I am pretty sure she does tinting and cutting. She has all the equipment there, so she does everything. The service is very personal, always on time, very clean, and new facilities, and the salon is new. She is a small business, she is the owner and she takes is personable. She has worked for  various establishments and I have followed her everywhere she has gone.
    - Henry G.
  • A
    Massages by Janice
    I've been going to Janice for bi-weekly massages for over a year. She's does an awesome job and is very flexible as far as scheduling. I always get deep tissue massages to work out the stress from the office and to work out muscle knots from weight training. I gifted a massage to my girlfriend close to a year ago and she is now hooked. She goes every week for a relaxation massage. No matter what massage type you choose you will be pleased.
    - Dan P.
  • A
    River Falls Salon & Spa
    They are my go-to people.  I have not had any problems, no issues.  I even have a person I go to and I don’t go to anybody but her.  I like everything about them.  What I especially like about them is that there is one girl, and she was shampooing my hair.  I guess she was in high school or she graduated and she was in a class, like a train class for cosmetology and they had her in there and she was having on-the-job training and getting credit for that.  I thought that was pretty cool.  I like where it is located.  It is not located in a rundown part of town or anything.  They are not expensive.  They are reasonably priced; they use great products so they are not using super market made shampoos.  I know what to look for.  I have had manicures, pedicures, waxing, my hair done there and the only thing they don’t do there are facials.  But if they did facials I would most definitely go there for that too.
    - Douglas S.
  • A
    Edwin's Hair Style
    During this appointment, Edwin gave me a cute short haircut that is really attractive (people stop me and ask me who did my hair) and Grace gave me back my sassy red that I lost a while back.  I love it!  Worth every penny!  I love Edwin and Grace.  They are caring professionals and very wonderful people.  Give them a try!
    - Lynell F.
  • A
    Statements The Salon
    I went with Jen e from statements. She is a fun, energetic, and a great listener. She is very talented and truly understands the art of hair and uses her knowledge well. I was very impressed with her built to calm my nerves about my hair and now go to her on a regular basis. The salon is clean ans full of friendly staff. Jen is super accommodating and personal with her clients. Love this place! Highly recommend!
    - John L.
  • A
    Statements The Salon
    This is an absolutely amazing salon, even for black women!!! I was hesitant to go because I didn't see any black stylists. I was very wrong. The friendly receptionist hooked me up with Raquel and she did my hair EXACTLY like I wanted and her finish was on point! I will continue to go there as long as I can! The place is very clean and the staff is friendly and professional. An absolutely lovely experience!
    - Jarad R.
  • A
    Jazz It Up Salon & Spa
    Kelsey did my haircut and I had my eyebrows waxed by Kelly. Both services were so much better than I could have expected for the price. I will definitely be going back again and again. I should also note that one of the biggest reasons I don't usually like salons is the time it takes. I literally felt like I was in and out of there. No waiting. Another big plus - no push-selling of products - although there was a large selection available. There is absolutely nothing negative I could say about my experience at Jazz It Up!

    - Kathi B.
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Beauty & Grooming Services in Dale City

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