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Plumber reviews in Culpeper

  • A
    McCrea Heating & Air Conditioning Services of VA
    It was an excellent experience. My water heater had a leak. I called McCrea and a technician came out to assess the problem. I had a quote and selection of the numbers 1&2 best water heaters that evening. The next business day two great technicians came out and installed my new water heater. The technicians were professional, experienced, courteous and exceptionally neat. Just a great experience!
    - Nikki C.
  • A
    Brown & son Septic Service Inc
    After a couple of missed signals, they set a time, arrived exactly when they said they would, did an excellent job of not creating a muddy mess in a wet yard, and cleaned the tank quickly and efficiently.
    - Kathleen H.
  • A
    Appleton Campbell
    The night before my biannual HVAC check up, I found my basement had some flooding. I have been working with Appleton Campbell for a YEAR and the experiences have been unwanted but exceptional. No one wants to have their sump pump die, but mine did this week. Today Ethan and David came by to check on the new furnace and airconditiong system I had installed last year. THANK GOD they came today. It was a rescheduled visit, but I found out my basement had flooded a bit. I had my HVAC unit inspected and now they are installing a new sump pump Monday. I was hoping Appleton and Campbell could provide guidance as to what was happening and who to call to fix it. They are doing everything. Last year I was purchasing my Mom's house as she had passed away. A week before closing the HVAC unit went out. They came out and a day later I had a team of people replacing the system. I have natural gas and pay a monthly fee instead of paying a huge amount the months usage spikes. This new HVAC system is so efficient that I had 4.5 months where I didn't have to pay a bill because I ended up with a large credit.
    - Bryan M.
  • A
    RALPH W KILBY WIRE & WATER
    The electrician replaced the plug, but the pump still didn���t work. He then found a switch on the wall that controlled the outlet. It was embarrassing; but in 25 years the switch had never been turned off, and we had forgotten its existence. Also, it was behind the opened door - but to his credit the repairman hunted it down and it worked.
    - Kathleen H.
  • A
    Solutions Mechanical & Plumbing - Manassas
    Solutions Mechanical took our call live, no answering service (phew) , within minutes gave us an arrival time of an hour later. They were on site promptly, diagnosed the problems (pump failures)and stuck to the job for several hours until we were back up and running. They explained what they were doing and we were impressed with the professionalism, competence and their desire to give us an outstanding customer experience. They had a high awareness of our need for service and very familiar with the needs of livestock. I have no hesitation in giving my highest accolades, I won't be using anyone else for my plumbing and other mechanical needs anytime soon.
    - Duncan L.
  • B
    F H Furr Plumbing Heating AC & Electrical
    Joe explained that the unit just needed a routine maintenance procedure which he demonstrated. The disposal now works again. Joe spent extra time patiently explaining to us useful procedures for efficient use of the disposal. This all took place during the warranty period for the unit so there was no cost.
    - Stuart S.
  • A
    HIVEX Basement Finishing Co.
    From start to finish, I could have not been more pleased with the process. Everyone I dealt with was very professional, knowledgeable and took pride in their work. My project manager, Mr. Bob Salo, kept the lines of communication open to ensure work was being completed to my satisfaction. I was informed of upcoming phases of work and the job flowed very smoothly. All of the skill sets (framing, plumbing, HVAC, electrical, etc.) work for HIVEX--no subcontractors. I would highly recommend this company if you are contemplating remodeling your basement. Fantastic job!
    - Cindy B.
  • A
    P W Stilwell Plumbing & Heating Inc.
    Joe arrived and looked at the issues - thought he would just give an estimate. Next thing I know, he's doing the work. We had gotten an estimate for the leak and pressure switch - and it was almost $2,400!!! I was getting a little worried - but Joe had it done in 3 hours and didn't have to "dig up the water line" like we were told would need to be done. He repaired the leak from inside the house and then found that we didn't need a pressure switch - we just needed the line cleaned out (there was sediment built up under the pressure switch valve).
    - R J.
  • A
    Plumbing Innovators - Fredericksburg
    The basement ceiling was removed where the water from the dishwasher and/or refrigerator had leaked to determine if there were any additional issues.  The refrigerator pike needed a shut off value and that was done.  The guys cleaned up the mess.  I will use this company again.
    - Linda M.
  • F
    P W Stilwell Plumbing & Heating Inc.
    Though the plumbers showed up at appointed time, after I showed them the basement, said they had parked down the street so, on my time, they then had to go move the truck up to my house.  He knew right then that they had not come equipped to do the job they were being hired to do but said nothing.  They could have left then and there.  I was asked to sign that they left their last job twenty minutes before coming to my house.  I called Stilwell's and said they had not informed me that I had to pay for them to come to my house from their last job and how would I know where they were coming from?  It was then forty minutes into my first hour and no work had been done.  They had to get their tools from the truck and then wait for one of them to go to the truck for an extension cord.  I did not know at that point that he was not going to be doing the work that I made the appointment for them to do.  He spoke with the person at Stilwell's after I did.  He already knew that he had not brought the right equipment because he then stated that they could have someone bring it, that the office was only five minutes away ( though they charge minimum of 15 minutes travel time), I was informed when I called to question.  I declined as I was not going to pay for them to wait for the right equipment and then start again to bill another hour to do the job I had hired them to do in the first place.  They fiddled around with the recording apparatus trying to figure out why it wasn't working which was not what I was paying for them to do.  They did nothing that I hired them to do and yet they sent me a bill for $290.00.  I now have to hire another plumbing company to do the same job that I hired them to do that they did not do.  I have not paid this bill and, if necessary, will report to the consumer protection agencies.   I had clearly explained more than once what I needed someone to come and do.  Not only did they not do the job but I had to travel more than one hour each way to meet with them.   I am shocked that they sent me a bill.
     
    Please see my original request for service which clearly states what I wanted and did not get:  " A plumber referred me to you to have my waste lines traced with a camera and provide the direction and depth along the path."  I repeated same on calls.
    UPDATE 10/14/2016 This provider is pretending they did not know what I requested to be done. There is clear evidence of the communication in the Angie's List Message Center. After this provider did not provide the service, I had to hire another plumber to do the same work that PW Stilwell did not. PW Stilwell Plumbing & Heating Inc missed a 3 Foot Crack. They did not bring the proper equipment to my appointment to do the work I asked of them and the equipment they did bring did not even work! I am now going to contact my local BBB and attorney general with some information I was given from Angie's List.
    - Greg B.
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Plumbers in Culpeper

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