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Integrity Automotive Inc

in business since 2001

Business Overview

customer rated

37 customer reviews

6 years on Angie's List

Contact Integrity Automotive Inc

Phone Number

(540) 727-8034

Address

902 S Main St
Culpeper, VA
22701

View larger map

About Us

Integrity Automotive provides quality repairs at great prices, and delivering outstanding service is our highest priority. Visit our one of our three locates in Culpeper and Orange, VA and let our highly trained automotive professionals service your vehicle. From basic oil changes to the most complicated engine repair and transmission work, we are your one stop total car care center. We specialize in diagnostics and Vogue Exhaust systems. Family owned & operated since 2001

Contact Integrity Automotive Inc

Phone Number

(540) 727-8034

Address

902 S Main St
Culpeper, VA
22701

View larger map

Ratings and Reviews for Integrity Automotive Inc

A

Review: Auto Repair Service
3 years ago

Replace worn wheel bearing and tire alignment

took the car in mid-morning... withing half an hour had a diagnose and an estimate... was told the car would be ready in a couple hours... it was ready on time and the total cost came in a few dollars under the estimate. found the staff to be courteous, helpful and professional. will use again in a heartbeat!
Services Performed
- Auto Repair
- Tire Buying And Repair
A

Review: Auto Repair Service
3 years ago

Virginia State Safety Inspection; re-inspected work from another shop.

My low-mileage Ford Ranger had failed a state inspection recently performed at the Ford dealership in Charlottesville VA. Cause cited: loose front wheel bearings for which they quoted $350 to repair. I was suspicious since my truck has only 32K miles. Instead, I took it to Integrity in Orange VA, who has always maintained our older vehicles. They reinspected and found absolutely nothing wrong; the bearings and front end suspension was well within specs and the state-mandated safety tolerances. Integrity is a very trustworthy repair shop. Keith and his team of mechanics (such as Sean) do an excellent job. They never oversell and only recommend work to keep our vehicles safely running and in good repair. They have very reasonable prices, especially when compared to dealerships but also when compared to other independent shops. I highly recommend them in this area (Orange county and Culpeper County, VA).

Service Provider Response
Thank you [Member Name Removed]
Services Performed
- Auto Repair
- Car Inspection
A

Review: Auto Repair Service
5 years ago

Checked 10 year old Lexus A/C, which was not consistently cold. They suggest it could simply need freon .

No knowing how long it would take, I left my car off at their Culpeper shop. They called later that day and said the freon was indeed a pound low. They said they could find no leaks or other problems. They said come back in a few weeks and they would look for any slow leaks, as they had put freon with dye into the system, and it would show. I haven't done that yet, but plan to. The A/C works fine now, but it is only used to eliminate humidity as the weather has cooled off. It'll be a first if I actually get a car A/C problem fixed for less than a grand or so. Very nice folks in the office, too.

Service Provider Response
Thank you for taking the time to review our company. We are glad you were happy with our service. Don't wait to have the AC rechecked because the dye to show the leaks has a short life.
Services Performed
- Auto Repair
F

Review: Auto Repair Service
5 years ago

Provided an uncalled for analysis

Went to them to check a metal on metal sound under the hood of my vehicle. They came back with a multitude of things they recommended be done. One of which was to replace the water pump because it was leaking. Also that there was a squeaking sound on the left front tire..bearing should be replaced. And I should have the other front wheel done as well, since once one goes the other will too. My tires should be rotated and balanced. Oil should be changed and a new filter installed. I just had my tires rotated. The oil and filter were changed at that time which was less than a month ago. If I agreed to everything they came up with the whole bill would amount to close to $2000. I might be old, but not dumb. I know that if a water pump is leaking, I would see water in my driveway. My engine would run hot and I would have to replace the lost fluid. None of this has happened. I immediately went to another service center where they took care of the metal on metal sound that I complained of. The problem was in a belt pulley Total cost $114. None of the above listed by Integrity was wrong or in need of repair.

Service Provider Response
I am sorry you were not happy with the diagnosis. We always welcome questions and will show the customer why a recommendation is made. As this was your first visit, we looked over the car thoroughly and noted some things we found. The tire recommendation was done based on the tire wear we saw. We had no history to know you had addressed the problem. As with the tires, we have no history of the fuel filter and recommended based on what we saw. The pulley would have been replace with the water pump which is leaking. Ball joint failure is common with this age/ mileage. Having a good history of repairs and maintenance on a vehicle is a big help when seeing a car for the first time. As with a doctor, we need to collect the "health record" of your vehicle which means a two way conversation. Please feel free to call me at anytime to discuss your experience and how we can make you happy!
Services Performed
- Auto Repair
- Tire Buying And Repair
A

Review: Auto Repair Service
5 years ago

A/C compressor, etc. replaced and A/C serviced etc.

13 yr old car A/C had died. This was best of 2 estimates gotten and did the work.

Service Provider Response
Thank you for the review.
Services Performed
- Auto Repair
- Car Inspection
A

Review: Auto Repair Service
5 years ago

Serviced and inspected my vehicle. They were very thorough and well priced.

They were very thorough and well priced.

Service Provider Response
Thank you for reviewing our company. We appreciate hearing from our customers.
Services Performed
- Auto Repair
- Car Inspection
A

Review: Auto Repair Service
5 years ago

.

Repaired transmission, installed a missing sensor that apparently had been missing since vehicle was purchased, replaced leaking brake line etc. The brake line was not leaking until they were road testing the repaired transmission and that additional repair resulted in another delay. The pickup changes gears better than it ever has even before recent jerkiness. Bring your patience along.
Services Performed
- Auto Repair
- Transmission Service
- Car Inspection
A

Review: Auto Repair Service
5 years ago

I use Integrity Auto all the time and have for several years.

Integrity takes care of all of the needs of my car. No one else touches my car besides them. If I need something done that they can't do, then I only go with who they specifically recommend. Integrity is a AAA Certified place. They are very honest and have a lot of expertise on foreign cars. They also have someone there who has a very unusual amount of experience on older Volvos.
Services Performed
- Auto Repair
A

Review: Auto Repair Service
5 years ago

They did a tune up on my Ford F-150.

Everything went well. The price was a bit high, but they did a good job and clearly explained the work as well as why it was necessary. Furthermore, the staff was friendly, professional, and knowledgeable.
Services Performed
- Auto Repair
C

Review: Auto Repair Service
5 years ago

They performed some major repairs on a Honda Civic. They'd also done routine work like oil changes and tire rotations.

Our initial experiences with Integrity Automotive were good because the original owner was honest and did quality work for reasonable prices. However, we stopped using the company's services since its ownership has changed. Specifically, the company tried to price gouge by estimating one price and charge nearly double when we went to pay for services.
Services Performed
- Auto Repair

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Integrity Automotive Inc

Business Overview

About Us

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

Review: Auto Repair Service

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