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Moving reviews in Crozet

Real People ~ Real Reviews ~ Real Results

  • Greg and his crew were prompt, efficient and moved everything safely to a storage unit. Even in the pouring down rain the furniture was moved without getting wet or being damaged. My family has hired Greg to move our furniture for many years and is alway 100% satisfied with his work.
    - JeJe M.
  • Punctual, professional, and careful. Double-wrapped valuable items in thick blankets, loaded and unloaded with caution and efficiency. Everything went smoothly from start to finish. I appreciate that it is a company run by a woman. 

    What I appreciated the most: Due to road closure (for repair), the 5 mile distance from the place of origin to the destination turned into 30 miles. Angie not only knew the local route very well (since it's near where she lives) but also studied the detour through the back country road and guaranteed a flat rate regardless of distance traveled and time spent. This was a relief since had I hired another company (not located in Crozet and charging by the hour), I would have had to guide them along the detour where I myself got lost during the test-drive.  



     
    - Claire L.
  • They were punctual and packed up my goods and picked it up the following day to put the items into storage.  The move was approximately 125 miles away from the original destination.  Two months later, I was ready to accept delivery and they showed up on time.  The inventory showed that there were 2 cartons missing and there was damage to a number of furniture pieces, some being antiques.  There were also some broken antique dishes.  I also for some reason got someone else's room size rug in my storage unit and I told them to take it back.
    The representative I spoke to told me to itemize the losses and obtain and estimate to repair the damaged furniture items.  Having called up a couple of repair places, I got one to actually show up and give me an estimate.  By coincidence the representative, concerned about the damage also called up the same furniture repair organization in my local area.  I thought the repair estimate was very reasonable and immediately faxed it to the Moving Company.  They said they received it and didn't question it at that time.
    It took me about 6 months to get around to finally submitting my claim with the estimate, pictures of the damages and itemized claim form by email.  Whenever I contacted them they told me they were working on it.  Time passes and eventually they contacted me said that their insurance company thought that the estimate was too high according to what their people in the local area said and offered me 1/3 the total cost of the insurance claim.  This was a total shock to me and I told them it was unacceptable, considering that I already had a $500.00 deductible.  They said that another estimate wouldn't do me any good as I was willing to get another one.  They also said that I would have to return the items, which weren't a total loss, just that I wanted it to be repaired.
    They have avoided responding to my emails and phone messages and it's only when I used another phone number did I manage to talk to someone.  They told me that I could go to small claims court but "good luck with that."
    - Veronica R.
  • They were prompt, efficient and friendly. They were very conscious of the time because they charged by the hour. They cared for our furniture even more than we do. They were very helpful and very professional. They asked me to get another quote or two when I was doing my search for movers because they wanted to make sure they were giving me a good estimate. You can't beat their price.
    - Steve T.
  • Everything ran very smoothly.  Angela was very prompt to respond to my call and she came right over to do the initial quote.   Her quote came in under that of another competitor and I felt that I could trust her.  She is very knowledgeable and honest.  On the day of the move she and her staff arrived on time and ready to work.  I was very pleased to see the use of environmentally-friendly cleaning products.  All items were safely transported and delivered as promised.   I will use her and recommend this company to all of my friends and family!
    - Andrea A.
  • Showed up with a shorter staff then they promised, took twice as long as the etimated move time. The owner Leon White left the job site leaving the short staff (2 movers and my wife) to move all of our stuff . My wife had to call and insist that he come back and help. She was out with the movers helping move all our stuff the whoile day (when we paid for service). I feel like my wife was taken advantage of since I wasn't their.
    - Stephen K.
  • The Silent Movers team was prompt, professional and careful with our belongings. In advance of our move, Greg was clear and organized in his communication with me, both via email and phone as I described the move. Our house has a set of narrow staircases; as a consequence, some of the furniture moves were very challenging. Greg and his helper worked in a very efficient way, but both had the strength and coordination to take great care of our belongings and a bunch of boxes of books. Their truck was clearly well cared for and organized.
    We will use them again when we have needs like this.
    - Kim G.
  • The move went great. It took them 2 days. They packed the kitchen for us and did the whole move. They supplied the boxes for the kitchen too. We were satisfied and they were more competitive in pricing than anyone else.
    - Jennifer T.
  • They shrink wrapped all of my furniture plus used heavy duty blankets for extra protection. They even protected my floors with blankets. They offered great ideas as to where to put large items I was not sure of where to put.
    - Angela S.
  • Excellent experience. Totally professional in every aspect: accurate estimate, great job packing, not a single item was damaged when delivered. My previous move with another company was a nightmare but these guys were amazing  and far exceeded my expectations - restored my faith in movers. Also, these guys work very well together and really want to please.
    - John D.
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Moving Companies in Crozet

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