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Hvac Repair reviews in Columbia

  • F
    Mr Comfort LLC

    I first contacted Mr. Comfort LLC on 1/20/16, as I was referred by my home warranty service after placing a claim. My upstairs heating unit isn't functioning properly, and Mr. Comfort LLC was supposed to provide service, as per my home warranty.  We were forecast to have a significant snow storm over the next two days, and I understood when they were not able to schedule an appointment right away.  The woman I spoke to indicated that she would contact me within a couple of days to schedule an appointment.  I contacted them again on 1/27/16, one week later, as I had not heard from them.  We had gotten a significant amount of snow, and the woman I spoke to (same as the first time) indicated they were just getting back in the office, and she would have someone dispatched to my home by the end of the week.  I called again on 2/4 and 2/11, leaving messages and receiving no response.  I texted their emergency line on 2/16, and left a message as well.  I still have not received a response from them.  I finally contacted my home warranty service and asked that they refer me to another repair company, as I could not get an appointment or even a response from Mr. Comfort LLC.  They tried to contact Mr. Comfort LLC before referring me to another company without success. 

    I can't speak to their quality of work or pricing because I could not get an appointment with them.  This is unacceptable customer service, and I can't recommend the company to anyone.

    - Catherine G.
  • A
    Burruss & Mawyers Construction & Home Repair

    The work I had performed at my home outdid all other contractors or work that I have ever had done in or around my home. Over the years I have dealt with alot of people, Burruss & Mawyer Construction has been the most honest, always willing to show me everything, to explain everything, answer all my questions. I will never have another contractor do anything for me. I would recommend Burruss & Mawyer for everyone!

    - Dana H.
  • A
    Stanley Quality Systems Inc
    They were excellent. They were totally prepared for any circumstance. They had different scenarios ready in case something did not work out. The system is working perfectly. They showed up on time. I called them for some follow up and they showed up within a day. All the way through, this was a fantastic experience.
    - Cecil H.
  • D
    Robertson Electric
    We signed a maintenance agreement with Robertson?s in the fall. After the winter service we discovered we had no heat at all 2 days
    after the service.  It was a Saturday morning and we received no response until Monday.   This happened twice more. After several weeks and charges for things that did not solve the problem we got it resolved.
    During the course of their work they pointed out several flaws in our system and its installation.  They offered to give us a proposal for its repair.  We almost gave up on it because the response time was incredibly slow. On one of the visits the supervisor pointed out several ducts were possibly unattached and that some vents had no duct work behind them.  We then pointed out a really cold draft in the kitchen.  The supervisor and my husband pulled out the refrigerator.  The supervisor apparently leaned on the water line a little too much.  Two days later my kitchen floor was starting to warp.  We cut off the water, pulled out the frig and discovered the leak.  As a result, my entire floor has to be removed, Servpro took over a week to dry it out and we had to replace the entire floor.  Roberston?s admits no responsibility, blamed my husband, cancelled our contract and we are back at square one after months of waiting for a proposal. Their official comment was" I was doing you a favor by looking for the cold air coming in  from behind the refrigerator."
    - Mary Ann G.
  • A
    Stanley Quality Systems Inc
    Very well. Quickly and professionally.
    - Cecil H.
  • A
    Clodfelters Heating & Air Conditioning Inc
    - HOWARD M.
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HVAC Contractors in Columbia

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