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Hardwood Flooring reviews in Colonial Heights

  • A
    I am so pleased about the work I had done by All-N-1. My house was has been transformed and I highly recommend them and will be hiring them again for future projects. They will be my Go To Team. Thank you All-N-1!!!!!
    - Mary M.
  • A
    Mold mitigation could have been better. However, overall the results were worth every penny. The house sold in two days of listing for more than the list price. I was very satisfied with All-N-1 Services.
    - Henry P.
  • A
    When the old wall was being removed, they discovered that a pipe had been leaking and caused a large area of rot and adjoining fungus.  We are thankful that this was found then because when the rot would finally start to be noticed, the problem would have been much larger.  This was repaired for a reasonable price.  Getting rid of the rot slowed down the project as was expected.  
    The old walls were removed down to the wall studs and the flooring was replaced.  After that the whole shower was tiled, new fixtures, light, and other work was done.  Finally a new shower door was installed; we are also very pleased with that aspect as well.
    We are extremely happy with the workmanship of the crews.  However, this company had a problem getting the workers onto our site as promised.  This was due to some problems outside of their control, but we feel that they were overextended and on some days, they did not show up as promised.  .  
    On the other hand, we were lax in not having an agreed to completion date stated on the contract that we signed.  
    Still, we highly recommend this vendor.
    - James P.
  • A
    The process is really tough if you have a small house like mine.  All the furniture must be removed and once the plastic goes up to protect other areas from the sanding dust, you can't go into the work area.  Frank and one of his men, Ben, moved the furniture, but I had to get the breakables out of the way first.  Wednesday, the cats and I were confined to the kitchen and utility room from sanding until the stain dried late that night.  And then again the next day during buffing and finish applications until the finish dried around 11PM.  But Friday I woke up to a beautiful floor that I could walk on as well as look at!
    It's a bit of an ordeal, but Frank and Ben were very considerate and respectful and got all the work done as quickly as possible.  They came Friday to move the furniture back in.  No additional cleaning was needed, as the plastic did its job.  
    So, bottom line is that the process can be inconvenient and aggravating, but the end result is worth it.  I was very impressed with 
    Frank's skill and professionalism but also very much appreciated his consideration, kindness and respect--great guy who does a great job!
    Thank you Angies List for helping me find him.
    - Yvonne V.
  • A
    We love our new kitchen! Most folks comment on the zebra bamboo floors first - but when I mention that the custom cherry cabinets were originally in someone else's kitchen and purchased from Craigslist - they are totally amazed! Tim Evans (Riverside Remodeling) is a joy to work with. We began working together for our bathroom remodel (see my other review for Riverside), but we originally found him because we wanted someone who would be able to rework the cabinets we'd purchased through Craigslist. He was installing the new cabinets in the home where we purchased our cabinets (homeowners were adding onto their house, enlarging the kitchen and wanted light colored cabinets). In any case, while working on the bathroom we had time to toss ideas back and forth about how we might modify the cabinets we'd purchased to fit our needs. He removed our old cabinets, demo'd the soffit and repaired the sheetrock. He installed zebra bamboo hardwood floors, (and, later, painted and reinstalled the base boards and installed bamboo quarter-round as well as cherry heat vent covers which he finished.) He installed 6 recessed lights, the pendant over the sink, the island light and the new fan/light (on an adjustable wall switch) and replaced the ceiling fixture in the utility room. He also added several new receptacles (including one on the front porch) and switches and moved many others. He also installed the undercabinet lighting (came with the cabinets). He relocated my phone line to another wall. The sink wall was the only wall where the cabinets, as purchased, wouldn't fit our kitchen. Tim had to cut down one upper cabinet and extend another so that they would fit our space. He also installed shelves in the lower cabinet areas to the right of the sink in order to fill in the space where my window (and therefore the sink) was 9 inches further left than in the original. I found baskets 8 x 18 inch baskets online to fit these shelves. Also, the original cabinets had routed end panels which had to be filled and covered in cherry veneer, stained, and varnished (in our kitchen we had to swap sides for some of the cabinets - so what was a finished end before was now an unfinished end, etc.). We had extra space on the interior (refrigerator) wall so he built me a pantry with several electrical outlets and a light with switch, installed plywood shelves, and veneered the exposed sides of those as well. I ordered a cherry door for the pantry - he stained and finished that and built a door frame for it. He added three toe kick drawers to one cabinet so that I had out-of-the-way storage for my cutting boards and cookie sheets. We were installing new cherry crown molding - he fabricated the buildup, stained, finished and installed all of it. He installed my new faucet (after granite installation), installed a new push button for disposal and relocated the dishwasher from right to left of sink. He installed the new microwave (came with cabinets) over the new gas range (newly purchased) which he ran the gas line for (we previously had electric range). He installed a new 20 amp circuit for the microwave/gas range and ran two new electric lines. He installed soft-close mechanisms on all the cabinet doors. He painted the kitchen and the utility room and installed our limestone backsplash. I'm sure there are lots of details I've left out - but we couldn't recommend him more highly. It was really hard once he finished the job and we knew we wouldn't see him every day - we threatened to hang a Christmas stocking for him! We had one cabinet door that needed to be made to order on the cabinet that was reworked. He interviewed several cabinet makers, took one of the original doors to them with the specs to have them get one, took the stain to them when the door arrived, and then, when they couldn't get the finish to turn out the right color, went and bought the correct finish and took it to them. Then picked up the finished door and came out that evening to install it prior to a party we were having the following afternoon. He really stands by his work and will do anything for his customers!
    - Sue G.
  • A
    I purchased the $499 promotion:  "Up to two rooms (200 sq.ft. per room, total 400 sq.ft.) of hardwood floor sanding and refinishing, using two (2) coats of water-based system and Bona Kemi DCS Green Guard Certified Dustless Vacuum System". The Big Deal price was half off of the normal cost of $999 for this amount of work for a savings of $500.  
    To this I added 145' sq. ft, of refinishing and repair/patching of about 25 sq. ft. which included new oak boards and labor ($440); an upgrade to the water-based commercial finish; added a third coat to the whole floor ($508); and chose oak shoe molding and staining for the entire floor ($338).  The total came to $1785.
    The contractor, Erik, came out and measured and went over the choices I had for the floor job - he was very thorough, answered all of my questions, and did NOT try to sell me anything.  My floor is obviously much bigger than the 400 sq. ft. in the original Big Deal so I knew I would be paying more from the start and I knew I wanted additional items, like the commercial grade surface and extra coat. When I made the additions to the deal I described above. I was pleasantly surprised at how reasonable the price was.
    We set a date and I moved out all of the furniture from the affected rooms.  Erik came out on time every day and finished the job in five days per our agreement.  The repair was excellent and was completed on the first day (Monday).  While Erik would have substituted an oil-based finish if I so chose, I'm glad I went with the water based finish.  I didn't have to be out of my house and could come home after the daily coats had completed drying, generally at about 5 P.M. each day for three days, though we had to walk on the floor in stockinged feet.  On the fifth day (Friday), Erik came back for some touch ups and the job was done.  We stayed in socks through the weekend for some extra hardening, but this was hardly a big deal.  I moved all the furniture back and voila, all done!
    Overall, this was a great deal, not just for the price, but because of the quality of the installation of the new floor to the damaged areas and the sanding and refinishing of the entire floor.  The finish looks and feels much better than the original job that was done when the house was new over 18 years ago.  Though the total cost was higher because of the items I added and the larger size of my floor, I definitely saved a lot more than the $500 discount in the original deal.  two other estimates I'd received in the past averaged about $2200 for just sanding and refinishing and no repair included!  While I'm happy for the discount, I would defintely go with Generations Hardwood Flooring again even at full price - the quality of the work is that good.
    - William Garrison J.
  • F
    Sent a request to the company using the contact function on their company website on Sep 20, 2011; website promises that they will contact homeowner within 8 hours (to be fair, I assume 8 business hours). Company did not contact me until Oct 3, 2011, 13 days later, to schedule an appointment for 4:00 PM on Oct 5, 2011, to look at the work that needed to be done. The time came and went and there was no further contact from the company by either phone or email, to discuss the apppointment and/or reschedule. At 5:06 PM I called Rob Norton and left a message on his phone that I was cancelling the appointment and I would no longer require their services.

    Note that other companies contacted me in 1 - 2 days and kept their appointment times.

    - Peter C.
  • C
    Did not hire. Ended up doing work myself.
    - Bonita D.
  • D
    - Michael D.
  • A
    Excellent job. Would definitely use again.
    - William S.
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Hardwood Floors in Colonial Heights

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