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Find Top-Rated Colonial Heights Auto Repair Shops

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Auto Repair reviews in Colonial Heights

  • A
    Pearson Mazda
    Our cars are relatively new. I purchased my car from Pearson Mazda. They're very professional, price is the only thing I would probably go lower. They're pretty responsive. It was a warranty, so there was no cost. Oil changes and stuff is between $60 and $80. Of course, that includes other things like tire rotation and all, but it's just more than I am used to. Fortunately, they give discount coupons and stuff like that, bringing it more into reasonable price. So, with the coupons, it's quite fine. The price would be 'A' with the coupon, but 'B' without it.
    - Merrilea G.
  • A
    Meineke Car Care Center

    There was initially a problem with finding the correct size brake pads. Since my vehicle is a newer model, it is more difficult to get the correct brake pads at auto parts stores such as AutoZone. Three different stores brought what they thought to be the correct brake pads to the shop, but all were the wrong size.  The manager suggested I leave the vehicle overnight but I could not because I needed to be at work very early in the morning. The old brake pads were put back on, and the manager stated that they would get the correct brake pads first thing and the job would be done the minute I walked through the door the next day (it was just about closing time for them at this point). I drove out of the parking lot and noticed a squeal coming from the rear. I brought the vehicle right back in and they put the car back up to see the source of the problem. Understandably, the old brake pads weren't going to work, and the manager was very upset that they couldn't complete the job as promised. He then got on the phone, called Enterprise, and paid for a rental car for me for one day because of the inconvenience.  The manager stated that he would have the car ready first thing in the morning and I could pick it up after work and that a supervisor would make sure that the job was done perfectly. I had no doubt!

    I have been to this shop before and have had no issues at all, and their service has always been professional, and complete.  It was amazing that the manager would go completely out of his way to make it right because he stands by their reputation.  I was so pleased with the efforts, and the completion of the service to my car, and the professionalism and care that they showed me as a customer.

    I would greatly recommend this shop to anyone who is looking for an honest and great business that not only cares for their car, but for their customers.

    - Amy H.
  • A
    Abe's Auto Sales
    They do repair work on any kind of car. I had a Mercedes and considering what it cost to repair them at the dealership, it would not happen so they are a viable alternative to a dealership. They do good work and give great prices. A lot of people around here have a Mercedes and that's where they take them. He would know them and it's kind of fast to get in there and going there is easier than to go to Richmond to a dealership.
    - Sheila B.
  • A
    I had a tune up done earlier and the problem appeared after the tune up that I didn't have before so they did the service for free. The manager there is very, very nice. They worked on it, kept me up to date on what was going on and I also like to patronize them because they give back to the community. They hold the Virginia Blood Services in their facility. I've been going to them for 12 years. To be comfortable using them, they do a professional job and I like the fact that when there's a problem, they say what the options are for repairing it or what would happen if it's not repaired. They give you full information and they don't push pricey solutions. They give you options and tell you what to expect with each one.
    - Sheila B.
  • A
    Colonial Honda
    I have used Honda service for many years and find them to be very reliable.  It might not be the cheapest service you can find, but my experience is you will always get high quality work.
    - David G.
  • A
    We are very fussy about mechanical services and when we find a firm that provides superior services, we stay with them. Prlce is also a concern and we are comfortable with the cost of services that they have provided plus they always provide a complete estimate before the work begins. We have two cars that have received a long list of services and see no reason to change.
    - James P.
  • A
    Outstanding!!! As always - it is nice to take a car to a shop and not have to fret over what it is going to cost me in the end. Honest and I believe the guys love their jobs - they go above and beyond everytime I or my husband take our vehicles in for general service, inspections of car repairs.
    - Michelle B.
  • A
    They are very trustworthy and they are the best troubleshooters I have seen. I was not able to figure out the problem at times and Marc did it for me. The price was on the top and they were excellent with quality, responsiveness, punctuality and professionalism. I will definitely use them again in the future and will not use anyone else.
    - Cathy S.
  • A
    The owner / mechanic is extremely honest.  We have been going to him for over 10 years and drive out of our way use him because of his honesty.  He will not find things wrong that are not really wrong as some shops do.  We get our inspections and normal maintenance done there.  He is an experienced mechanic but doesn't have all the state-of-the-art equipment that you would find at a larger shop.  He just does good basic work, and he is honest.  I will definitely use him again in the future, and I will recommend him to all my friends. He may not impress people, but he does his job well.  If he can’t do something or doesn't have the appropriate equipment for a certain type of repair, he will tell you.  Highly recommended.
    - Diane P.
  • A
    I spent about $16 on that service. They do all the work that I can���t handle mechanically. I know this guy for a while and think that he is an excellent mechanic and troubleshooter. He is also very honest and when he changes a part, he will it and show me exactly what was wrong.
    - Cathy S.
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Auto Repair Shops in Colonial Heights

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