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Carpet Cleaning reviews in Christiansburg

  • A
    CLEAN MASTER
    the co. reps had excellent customer service skills over the phone, and were very helpful when i wanted to change the time of the appt. the job they were on prior to ours ran over, so they called to let me know and ask if this would be o.k. i don't think they were more than 10-15 minutes past our appt. time. afterward, they explained their work; there were some trouble spots from a previous tenant. they offered to return once those areas had dried in order to tackle them again. they were very careful, and did not mark or damage the walls w/their equipment. this company did a GREAT job at a reasonable price, and were very efficient!!
    - elizabeth f.
  • A
    Clean Carpet Solutions
    Called several companies before finding this one, all quoted $300.00+. Quoted price at Carpet Cleaning Solutions $165.00. Carpet is 10 years old and I have done it with a Rug DR. every six months or so. First time EVER done professionally. Will not deal with anyone else. As long as I own my home, only one company will clean my carpets. He works miracles within limits. He will do everything within his ability to get all stains out and did. However, if you have some serious stains, which I did, be reasonable. He got them out, but be realistic.
    - Michael V.
  • A
    Quest Floor Care
    We just had our carpets cleaned again by Quest Floor Care and will continue using them. Their work is outstanding. Besides making the floor look new, this year they fixed a spot where bleach had been spilled on a dark carpet, discoloring it. They did an amazing job. We had thought the carpet was ruined, but now the spot is gone. We paid an extra $50 for this treatment, worth the cost. Thank you! Quest costs more than other services available here, but you get good value for the money.
    - Deanne E.
  • A
    Clean Carpet Solutions
    I received an extremely prompt response and was able to schedule an appointment in short order. He did an excellent job cleaning the steps and landing, which are over 10 years old. I didn't expect perfection, but this provider tries for it. He spot cleaned a few tough areas and even hand brushed some animal hair that was difficult ingrained. Again, I didn't expect a miracle, but my carpets look much, much better. T
    he appointment was longer than I planned, but that was due to the excellent job this provider does. We did a quick check together and he told me to send him a message or call if I had any issues and he'd swing by to treat the area again. He also followed up via direct message which I think shows a high level of customer service.
    - Alexander M.
  • A
    Quest Floor Care
    After living there for 5 years (with 3 kids), the carpets were obviously worn out.  There were paint stains from where we had painted the bedrooms.

    Joseph came over within 24-hours of contacting him and was incredibly more effective than we could have imagined.  It took some time, but he worked the floors until the paint stains were hardly visible.

    I was completely impressed by his work ethic & professionalism!
    - dave f.
  • B
    Quest Floor Care

    When service man arrived, it was one person.  He came in a vehicle that looked like it had been duct taped together in order to provide services (it was not professional looking).  He thoroughly cleaned the stairs and sofa with a vacuum to begin with and then came in with the actual cleaning tools which injected and extracted the cleaning solution.  The job was okay but it seemed a little expensive for the service and the time it took.  With one person it took about three hours for the whole process.


    - Courtney B.
  • A
    Sci-Tech Carpet Cleaning Inc
    They were very good. I used them because I saw their ads and I'd used them before. There were two people that came out and they were able to remove the spots from the carpet. They were professional and respectful of my home.
    - Rita C.
  • A
    CLEAN MASTER
    Everything went very smoothly, from scheduling to cleaning services. They gave us good instructions on how to prepare (vacuum) and how long to wait for the carpet to dry. There was a lot of ground in dirt, so we were skeptical that it would work with one cleaning, but we are very pleased with the results. The price was great for a very high quality of service I would not hesitate to use again.
    - Maura B.
  • A
    Quest Floor Care
    This was a fantastic job. Some of the carpet was so dingy, we were thinking of replacing it. Quest Floor Care made it look almost like new. We had used one of the national chains before to clean these carpets several times and didn't realize until Quest went over them what a difference it can make going with someone local who is invested in the community. Whereas the chain was in and out in less than an hour, Quest spent almost three hours working on our carpets and going over the worst-worn spots. They also let us borrow a high-powered fan for free to speed up the drying process. The company was professional, prompt, courteous, and we will definitely be using Quest regularly. The results were far above our expectations. We paid more for this service than for others, and we got our money's worth and then some. Thank you!
    - Deanne E.
  • A
    Stanley Steemer
    They always show up on time and I like the fact that someone calls and lets you know that they are on the way. Upon checking the Suite that they cleaned on 11/19/12 it was clean and smelled fresh. They did a great job!
    - Susan S.
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Carpet Cleaners in Christiansburg

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