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Irrigation System reviews in Chesterfield

  • F
    Fields Irrigation
    I was charged $57 to repair a "cap" on my line. Then another $55 the next week for them to come and turn the water back on and to finish a job they were supposed to do in the spring. They also repaired parts without asking and charged me for that too. When I called, I was asked to prove I should not be charged. When I asked to be removed from their services, I was told by Jason, the owner, "God Bless you." It did not sound like a blessing, but a way to hang up and not talk to me anymore. Stay away.
    - Amanda O.
  • A
    Premier Irrigation & Lighting
    The job was done to perfection -- we could not have been happier. Brent Lucie, the owner, is a very professional and knowledgeable person. Not only has he been installing irrigation systems for many years, he was formerly a landscaper (his experience in this field is a plus when working around the homeowner's existing, and planned, landscaping). There was very little damage to the existing grass area, however, we had the system installed prior to aeration and seeding. We will be using Mr. Lucie for all future irrigation maintenance needs. We highly recommend Premier Irrigation to anyone. We researched several other companies in the area, and are very glad we chose this company.
    - Gene M.
  • A
    Braden Woods Irrigation
    Braden was prompt and professional. I have never had a house that had an irrigation system. Braden explained everything to me as he went about checking out the entire system. He adjusted sprinker heads as well. He was very patient and extremely polite. Definitely will use him again for all my irrigation needs!
    - Gilbert H.
  • A
    Braden Woods Irrigation
    Our previous company had decided they weren't going to service our area anymore which left us in a pinch. Mr. Woods came right out and we had him here recently to open our system. He is very personable, polite and professional. Through speaking with him we know that he has great plans to grow his business and to branch out to other things. I would highly recommend his services as he has shown himself to be very responsive and really seems to care about and value his clients.
    - Charles W.
  • F
    Fields Irrigation
    Fields Irrigation connected our second water meter to our irrigation system, everything was great.
    We then chose to use them for monthly lawn fertilizing. Worse experience of my life.

    1.  There was a contract, I never looked over the entire thing so this part is my fault and I never signed it because I didn't read it to the last page. (Unprofessional on his part to not make sure business was conducted properly)
    2.  The service was awful. When they did show up, a couple of weeks later we would have large circles in our yard from the improper application of the fertilizer. Because of this we decided to end the service. Trying to let him off easy we told them that we simply couldn?t afford the service any longer. This is when he informed us of the cancellation fee in the contract that I had not signed. This was in July/August. We then ask how much we owed him so we could settle up our bill, he said he would get back to us.
    3.   December 23, 2015 ? 2 days before Christmas he sends us an email with a bill! He was nice enough to waive the cancellation fee but nevertheless is was 2 days before Christmas. 6 months has gone by without a word from him and 2 days before Christmas he sends us the bill. This is absolutely the worse and most unprofessional business I have ever
    4.  After such a delayed response to actually receiving the final bill he was then extremely pushy to get his payment.
    5.  His response to the circles in our yards was that it couldn?t have been from his application ? we didn?t use any one else so what else could have caused the bright green circles in the yard?
    I have been applying my own fertilizer for the past 6 months and our yard looks great.

    - Robert C.
  • B
    EarthScapes LLC
    They were very good and honest and knowledgeable and friendly and listened and did a good job.  I would definitely hire them again . . . IF their headquarters were closer.  They didn't have a lot of business in my area and so I had a difficult time getting them here when I wanted them here; and they procrastinated on setting dates for the same reason; and any projected date more than the day before a project was to be started was not firm for the same reason.  I wish they would move out this way so I could have them do all of my lawn work. . . so IF they headquarters on your side of town, I would recommend them highly . . . especially if you don't mind paying fair but top dollar prices.  
    - Tom H.
  • B
    Miller Irrigation & Landscape Lighting
    I really like the guy that came to the house today. He was extremely knowledgeable about irrigation systems and taught me about my irrigation system. I feel confident in the work he performed and that he suggested be performed. I would think that their appointment administration on the phone left something to be desired. I tried to find out for an annual service package and she said she cannot do that.
    - Mark F.
  • F
    My experience was Randy Holder, owner of Virginia Landscaping and Irrigation, was an absolute nightmare which has cost me thousands and thousands of dollars.  I had known him for years; he winterized my sprinkler system every year and fixed a few sprinkler problems.  He seemed like a nice guy.  I wanted my front yard landscaped, so I asked him if he knew anyone; he said he was a landscaper. 
    Before I hired him, I made it very clear I wanted all shrubbery. I wanted a unique variety with different colors (red, burgundy, silver green etc.), that kept their colors throughout the winter. I showed him some examples in my neighbors? yards. I also wanted a small Japanese maple and a pink dogwood tree.  ABSOLUTELY NO FLOWERS. Every year the deer ate all my flowers, even when I sprayed. I didn?t want to deal with it anymore. He said he knew exactly what  Iwanted, was excited and would do an excellent job.
    He quoted $4,300 which was $1700 more than my other estimate.  I agreed since I knew he would treat me fairly and do exactly what he said he would do.
     He was supposed to do the job in April.  When I called him about starting it, he said he had one job to finish up, and I would
    be next.  One week turned into another, and another.  I contacted him repeatedly.   He promised he would be here the next week, and then he would cancel at the last minute.  He did this for 3 ½ months. He had one excuse after another.  I finally told him I was going wait until fall since it was mid-July and all the shrubs I wanted were long gone.  He said he was really looking
    forward to doing my yard and the nursery he dealt with would still have everything I wanted.
    He started in mid-July. When he went to get the plants, he came back with a 4 different types of shrubs, all green, an 18 inch Japanese maple, a half dead dogwood and lots of flowers.  I told him I wanted the shrubs we had agreed to; I didn?t want any
    flowers.  He acted as though he didn?t know what I was talking about and said they didn?t have anything like I wanted, and this was it.  All my other plants had been dug up, so I didn?t have a choice.   The Bobcat used to take dig up my old shrubs tore up my yard, leaving huge tire tracks.   I showed it to him, and he said it wasn't much he could do about it.
    I had to have a small sprinkler system installed next to my house to water the plants since it was in the middle of summer. He told me I had a bad sprinkler leak underground  which needed repair; I also had some leaking sprinkler heads, some didn?t work at all, and all of them need to be adjusted. I told him to fix whatever needed to be fixed.  I also wanted to  him cut up a tree that had fallen on my fence, repair the fence and install a new gate. The gate was an unusual size and had to be special
    ordered.  It would be here the first week of August.  He charged me another $2300+ which included half of the cost of the gate.  He said the only other thing left to pay would be for the other half of the gate when he installed it. 
    Within a few days after they finished, I turned on the sprinklers, five heads were still leaking, two weren't working at all, some of the sprinklers were spraying water into the woods instead of my lawn, and the underground pipe was leaking like a sieve.  The deer had eaten the flowers, some had died, and my half dead dogwood was losing its leaves and some of the branches were dead. 
    I called him about everything including the flowers that had been eaten by the deer. He said he was on vacation and would install the gate and take care of everything else the following week.  He also told me the deer never eaten any of his
    plants at his house and just spray the plants with deer repellent. The next week, no Randy
    From the middle of August to the end of September, I tried to get in touch with him either by text messages or phone calls.   He didn?t respond. Several times when I called, his phone would not accept messages.  I finally got in touch with him at the beginning of October.  He said he would be out later that week, but couldn?t say what day; he had another job to finish. I never heard from him. I tried  the entire month of October to have him come out. Each time he answered if at all, he was busy finishing up another job, etc.   Several times his phone wasn?t accepting messages again.
    I sent him a text and told him I had paid him a fortune; I should be a priority since this had been going on since April. If he wouldn?t do the job, give me back my money, and I would find someone else.  By now, I had given up on having my
    sprinklers repaired, or the plants replaced. I knew it wouldn?t happen.  All I wanted was the gate to be installed and be done with him.
    He replied and said he would be out the first week in November.  I asked him how much did the gate cost; he said he didn?t
    know.  He called me the first week of November and said plants had come in for another customer, and he had to plant them before they died.  He could do it the following week.  We settled on Tuesday, November 11th.  He called me Tuesday morning and told me he couldn't do it, one of his guys had hurt his back, and he had given the other guy the day off because
    it was his birthday.  But he would go and pick up the gate so they could be there first thing Wed. morning.  I told him my boyfriend was taking off from work, so he needed to be early as possible.
     Wed morning, I sent him a text at 9:30 asking him where he was, we were waiting.  He said he was on his way
    to pick up the fence and would be there shortly. At 11:30, I called him, no answer, left him a VM.  No response, I sent him a text.  He responded that they were still at the fence place, but would be there shortly.  At 2:00 I sent another text, he said they
    were on the way.  Finally, around 3:00 he showed up.  My boyfriend had lost an entire day from work.
    My boyfriend was with them as they installed the gate and winterized the sprinklers. The man who had hurt his back was able to dig post holes, sit on the ground and lift the gate. Afterward, my boyfriend tells me Randy wants another $820:  $60 for winterization (no problem); $300 for labor and $460 for the gate.  Initially, he had told me the only thing left to pay was for the other half of the gate although I never knew the price.  Now he wanted another $300 and  $420 for the  gate, which meant it cost $920 which seemed outrageous.  I called the fence company the next morning and found out the gate cost $690. 
    He called Thursday morning and said he was coming by to pick up his money.  I told him I would pay for winterizing the sprinklers, but I was not paying another cent.  He had taken advantage of me from the start; he had done a rotten job, had not fixed the sprinklers, replaced the dead plants etc., and I had to pay to get my yard fixed from the tire tracks.  He became
    furious and wanted to know if I was home.  I told him I wasn?t, but it didn?t matter; I still wasn?t going to pay him.  So while I was gone, he came to my home and took the gate. He didn?t return the $460 I had already paid.
    It will cost me at least $1500 to fix my sprinklers and dig up my yard to find and repair the leak, another $200-400 to replace the plants and possibly the dogwood tree, he owes me the $460 I originally paid for the gate and $690 for another gate.  So the grand total for dealing with him will cost me approximately $9,950.
    I cannot remember one time during this entire ordeal where he kept his word or told the truth. It is my fault; I allowed him to take advantage of me.  I totally misjudged him.  I have no recourse since you can?t squeeze blood out of a turnip.  I will not comment on his integrity and honesty.  I will let you decide.
    - Diane B.
  • A
    Premier Irrigation & Lighting
    It went great. They are a professional company to work with. One of the pipe fittings on the irrigation system came loose unfortunately. Grant, the owner came out within 30 minutes to resolve the issues.
    - D'Andre C.
  • A
    Carter Irrigation Services Inc
    Brian Carter was right on time to come by to evaluate my needs and offer his proposal. Before he left he gave me a hand-written quote, which he followed up in a day or two with a formal proposal. His men showed up as scheduled and completed the work with alacrity. My lawn, when they finished was restored to a point that when my wife came home from work and went out in the back yard looking for the sprinkler heads, she could only find one.
    I could not recommend them any higher. They are top notch.
    Fred Robinson
    - Fred R.
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Lawn Irrigation Services in Chesterfield

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